NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
136 reportsMileage unknown · Jul 3, 2019
Steering
MY WIFE AND I WERE DRIVING ON I 70 WEST OF DENVER HEADING TOWARDS SILT COLORADO. WE WERE COMING DOWN A HILL THAT HAD A BRIDGE AND A TURN AT THE BOTTOM. AS SOON AS WE HIT THE APPROACH TO THE BRIDGE OUR TRUCK START WHAT I CALL A "DEATH WOBBLE" AS THIS PORTION OF THE ROCKIES IS VERY STEEP WITH NARROW CORNERS I WAS FACED WITH A ST…
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MY WIFE AND I WERE DRIVING ON I 70 WEST OF DENVER HEADING TOWARDS SILT COLORADO. WE WERE COMING DOWN A HILL THAT HAD A BRIDGE AND A TURN AT THE BOTTOM. AS SOON AS WE HIT THE APPROACH TO THE BRIDGE OUR TRUCK START WHAT I CALL A "DEATH WOBBLE" AS THIS PORTION OF THE ROCKIES IS VERY STEEP WITH NARROW CORNERS I WAS FACED WITH A STRUGGLE FOR LIFE IN MY OPINION. WE HAD BRAND NEW TIRES ON IT AND A FRESH ALIGNMENT. THE TRUCK SHOOK VIOLENTLY AND I WAS AFRAID FOR OUR LIVES. WE PROMPTLY TOOK THE TRUCK TO OUR DEALERSHIP (COLUMBINE FORD) EXPLAINED THE SITUATION AND THEY GAVE US A LOANER. WHEN WE GOT THE TRUCK BACK I TOOK IT FOR A TEST DRIVE ONLY TO FIND OUT THAT THE PROBLEM STILL EXISTED. I STILL HAVE THE EXACT SAME PROBLEM!! I HAVE BEEN A FORD MAN MY WHOLE LIFEBOAT I CANNOT CONTINUE TO BE A LOYAL CUSTOMER WHEN THEY DISREGARD THE PROBLEM WITH FAKE FIXES!!! MY WIFE AND GRANDCHILDREN ARE FAR TOO IMPORTANT TO ME TO ALLOW THIS TO GO ON WITHOUT FORD ADDRESSING THE SITUATION!!
NHTSA ODI #11229372
42,656 miles · Mar 14, 2019
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING 60 MPH, THE VEHICLE WOBBLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FX CAPRARA CHRYSLER DODGE JEEP RAM WATERTOWN (18476 US-11, WATERTOWN, NY 13601, (315)-788-7400) WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, …
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TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING 60 MPH, THE VEHICLE WOBBLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FX CAPRARA CHRYSLER DODGE JEEP RAM WATERTOWN (18476 US-11, WATERTOWN, NY 13601, (315)-788-7400) WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR A SECOND DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS APPROXIMATELY 42,656.
NHTSA ODI #11186838
130,000 miles · Sep 16, 2018
SteeringSuspension
AT SPEEDS OF 55 TO 60MPH, MOSTLY WHEN HITTING SOME KIND OF BUMP OR DIP IN THE ROAD THE TRUCK STEERING WHEEL GOES OUT OF CONTROL SHAKING BACK AND FORTH, ALONG WITH THE ENTIRE FRONT OF THE TRUCK. I HAVE TO SLAM ON THE BRAKES AND IT DOES NOT STOP UNTILL THE TRUCK IS ALMOST COMPLETELY STOPPED. IS BEEN IN AND OUT OF AUTOMOTIVE SHO…
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AT SPEEDS OF 55 TO 60MPH, MOSTLY WHEN HITTING SOME KIND OF BUMP OR DIP IN THE ROAD THE TRUCK STEERING WHEEL GOES OUT OF CONTROL SHAKING BACK AND FORTH, ALONG WITH THE ENTIRE FRONT OF THE TRUCK. I HAVE TO SLAM ON THE BRAKES AND IT DOES NOT STOP UNTILL THE TRUCK IS ALMOST COMPLETELY STOPPED. IS BEEN IN AND OUT OF AUTOMOTIVE SHOPS WITH THE PROBLEM STILL REMAINING. WHEN LOOKING IT UP ONLINE (THE WORLD WIDE WEB) THIS IS DEFINITELY A VERY COMMON FORD ISSUE AND NOT JUST INDIVIDUAL TRUCKS. THE SHAKING IS SO VIOLENT YOU CAN BARELY KEEP IT IN CONTROL AND WAITING FOR SOMETHING TO BREAK. I CAN'T BELIEVE THIS IS NOT A SAFETY RECALL ISSUE.
NHTSA ODI #11129745
38,000 miles · Jun 27, 2018
Air BagsCrashInjury
THE VEHICLE WA IN MOTION, RAN OFF THE SIDE OF THE ROAD , CLIPPED A FEW TREES, LANDED IN A POND. FORCE OF IMPACT HITTING WATER CRACKED WINDSHIELD. PASSENGER SIDE OF TRUCK WAS MAULED.TRUCK WAS TOTALED.... AIR BAGS DID NOT DEPLOY, HAD THERE BEEN A PASSENGER, IN ALL LIKELY HOOD WOULD HAVE BEEN DEAD.
NHTSA ODI #11104230
112,102 miles · Mar 22, 2018
Electrical SystemEngine
TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST POWER. THE SERVICE ADVISORY INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE; HOWEVER, THE ENGINE FAILED TO CRANK AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT …
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TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST POWER. THE SERVICE ADVISORY INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE; HOWEVER, THE ENGINE FAILED TO CRANK AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,102.
NHTSA ODI #11080911
115,600 miles · Feb 9, 2018
EngineFuel/propulsion SystemPower Train
WHILE DRIVINGMY FORD F350 CREW CAB LONGBED DIESEL 4X4 AT 70 MPH ON INTERSTATE 10, A 4 LANE HWY IN EACH DIRECTION, THE TRUCK LOST ALL ENGINE POWER AND POWER ASSIST TO THE BRAKES AND POWER STEERING. LUCKILY THE TRAFFIC WAS LIGHT AND I WAS ABLE TO MANEUVER THE OFF THE HWY WITHOUT COMING IN CONTACT WITH ANOTHER VEHICLE. THE TRUC…
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WHILE DRIVINGMY FORD F350 CREW CAB LONGBED DIESEL 4X4 AT 70 MPH ON INTERSTATE 10, A 4 LANE HWY IN EACH DIRECTION, THE TRUCK LOST ALL ENGINE POWER AND POWER ASSIST TO THE BRAKES AND POWER STEERING. LUCKILY THE TRAFFIC WAS LIGHT AND I WAS ABLE TO MANEUVER THE OFF THE HWY WITHOUT COMING IN CONTACT WITH ANOTHER VEHICLE. THE TRUCK WAS TOWED TO A FORD DEALERSHIP AND IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP CAME APART AND PUT METAL SHAVING EVERYWHERE THROUGHOUT THE FUEL SYSTEM. FORD RECOMMENDED REPLACING ALL OF THE HIGH PRESSURE SYSTEM THIS INCLUDED ALL NEW FUEL INJECTORS. THIS REPAIR COST $9,000.. A SEARCH OF THE INTERNET REVEALED THAT THIS IS A KNOWN FAILURE. I HAD AN INDEPENDENT LAB TEST THE FUEL. THERE WERE NO CONTAMINANTS IN THE FUEL EXCEPT THE METAL SHAVING FROM THE PUMP. ( THE FORD FUEL SYSTEM RECIRCULATES THE EXCESS FUEL BACK TO THE TANK) THE TRUCK HAS 115000 MILES. I HAD THE FORD MAINTENANCE AGREEMENT WITH THE 5000 MILE SERVICES OPTION. FORD HAS PROVIDED ALL OF THE SERVICE INCLUDING THE ONES AFTER THE MAINTENANCE AGREEMENT ENDED. THIS IS A VERY EXPENSIVE REPAIR TO UNDERTAKE ON A 7 YEAR OLD VEHICLE. ENGINEERING CHANGES COULD HAVE PREVENTED THE EXTENT OF THE DAMAGE. A POST PUMP FILTER OR SCREEN WOULD HAVE PREVENTED THE REST OF THE HIGH PRESSURE SYSTEM FROM NEEDING REPLACEMENT. AN ADVISORY ABOUT THE POTENTIAL PUMP FAILURE AND REPLACING THE PUMP BEFORE FAILURE WOULD HAVE COSTED LESS THAN $2000. HAD I BEEN TOWING NEAR FULL GCWR, 21,000 LBS AND COME UP ON LOS ANGELES STOP AND GO TRAFFIC, THIS COULD HAVE BE A TERRIBLE ACCIDENT.
NHTSA ODI #11071983
48,000 miles · Dec 5, 2017
Engine
PICKUP WITH JUST UNDER 50,000 MILES HAS NOW HAD A "FAILED" OIL COOLER. WE TAKE IMMACULATE CARE OF OUR VEHICLES. I WOULD LIKE TO KNOW HOW MANY OTHER 2011 FORD F-350 SUPER DUTY DIESELS HAVE HAD AN ISSUE WITH A FAILED OIL COOLER AS SUCH LOW MILES. NO WARNING LIGHTS CAME ON - IT WAS "FOUND" DURING A ROUTINE OIL CHANGE (THAT THERE W…
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PICKUP WITH JUST UNDER 50,000 MILES HAS NOW HAD A "FAILED" OIL COOLER. WE TAKE IMMACULATE CARE OF OUR VEHICLES. I WOULD LIKE TO KNOW HOW MANY OTHER 2011 FORD F-350 SUPER DUTY DIESELS HAVE HAD AN ISSUE WITH A FAILED OIL COOLER AS SUCH LOW MILES. NO WARNING LIGHTS CAME ON - IT WAS "FOUND" DURING A ROUTINE OIL CHANGE (THAT THERE WAS OIL IN THE COOLANT BAY). THIS IS A HUGE REPAIR COST FOR A VEHICLE THAT HAS LOW MILES.
NHTSA ODI #11052538
42,215 miles · Sep 5, 2017
Unknown Or Other
OUR TRUCK LOST ALL POWER AND QUIT RUNNING WHILE WE WERE TRAVELING ON US50 AT APPROX. 55 MPH WE WERE TOWING OUR 37FT FIFTH WHEEL AT THE TIME. IT WAS 100+ DEGREES AND WE HAD TO WAIT FOR OVER 3 HOUR FOR ROAD ASSISTANCE TO ARRIVE. OUR TRUCK IS A 2011 WITH ONLY 42,215 MILES ON IT. FORD DOESN'T KNOW EXACTLY WHAT CAUSED THIS TO HAPPE…
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OUR TRUCK LOST ALL POWER AND QUIT RUNNING WHILE WE WERE TRAVELING ON US50 AT APPROX. 55 MPH WE WERE TOWING OUR 37FT FIFTH WHEEL AT THE TIME. IT WAS 100+ DEGREES AND WE HAD TO WAIT FOR OVER 3 HOUR FOR ROAD ASSISTANCE TO ARRIVE. OUR TRUCK IS A 2011 WITH ONLY 42,215 MILES ON IT. FORD DOESN'T KNOW EXACTLY WHAT CAUSED THIS TO HAPPEN, BUT NEEDED TO REPLACE "DPF" PRESSURE SENSOR & FILTER AND ALL EGT SENSORS. THIS WAS VERY DANGEROUS FOR US. OUR TRUCK GAVE NO WARNING AND OUR TRUCK HAS BEEN MAINTAINED FOR ALL ROUTINE SERVICES AND RECALLS, NO ASSISTANCE OFFER FROM FACTORY. WE PURCHASED THIS TRUCK BECAUSE FORD STATED THAT THIS DIESEL ENGINE WAS RELIABLE AND DEPENDABLE. I QUESTION HOW SOMETHING LIKE THIS COULD HAPPEN WITH ABSOLUTELY NO WARNING. THANK GOODNESS WE ARE ALL SAFE. MY HUSBAND, ME AND OUR DOG. TRUCK HAS BEEN REPAIRED $$$ BIG DOLLARS TO REPAIR. FORD NEEDS TO MAKE A RECALL ON THIS ITEM, STEP UP THIS IS A SAFETY ISSUE.
NHTSA ODI #11021663
40,000 miles · Aug 7, 2017
SteeringSuspension
DEATH WOBBLE,HAS BEEN TO DEALER SEVERAL TIMES. SAID IT WAS THE TIRES CUPPING LESS THAN 20,000 MILES NEW TIRES DID NOT HELP, THEY ALIGNED IT AND SAID THEY ROTATED TIRES. NOW IT IS BACK, 40,600 MILES, JUST AS BAD A EVER. THEY KNOW THE PROBLEM AND REFUSE TO REPAIR AS THERE IS NO SAFETY RECALL. GUESS IT WILL TAKE A FEW DEATHS TO G…
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DEATH WOBBLE,HAS BEEN TO DEALER SEVERAL TIMES. SAID IT WAS THE TIRES CUPPING LESS THAN 20,000 MILES NEW TIRES DID NOT HELP, THEY ALIGNED IT AND SAID THEY ROTATED TIRES. NOW IT IS BACK, 40,600 MILES, JUST AS BAD A EVER. THEY KNOW THE PROBLEM AND REFUSE TO REPAIR AS THERE IS NO SAFETY RECALL. GUESS IT WILL TAKE A FEW DEATHS TO GET SOME HELP OR A HIGH NAMED POLITICAL/SPORT/RICH FIGURE, FOR ANY HELP. YES FOR US TO SPEND $1500 BUCKS THERE MAY BE SOME RELIEF. WHY SHOULD WE NEED TO PAY FOR SOMETHING THEY KNOW HOW TO REPAIR. IT IS THE SAME PROBLEM ASSOCIATED TO THE 1967/68 FORD BRONCO. WE HAD ONE AT THE ALBERTVILLE DEALER WHEN AS A YOUNG MAN ALMOST LOST MY LIFE DRIVING IT AS I WENT ACROSS THE MEDIAN AND 2 LANES OF TRAFFIC WHEN I WORKED THERE IN SERVICE. SPEED 45 TO 70 MPH ON ANY ROAD SURFACE AT ANY TIME IT WANTS TO ACT UP, ONLY WAY TO STOP IS SLOW DOWN SEVERAL TIMES TILL IS STOPS HOPE IT WILL NOT COME BACK. THIS IS VERRRRRY IN-NERVING WHEN PULLING OUR 2014 REDWOOD 42' RV WITH A COMBINED WEIGHT OF 24,600 POUNDS. HOW MANY KIDS< CHILDREN<ADULTS CAN I KILL SHOULD THIS CAUSE THE STEERING GEAR BOX TO BUST, AS IT DID ON THE BRONCO??
NHTSA ODI #11013478
Mileage unknown · Apr 25, 2017
EnginePower Train
2011 FORD F-350. CONSUMER WRITES IN REGARDS TO DIESEL ENGINE FAILURE - SERVICE BULLETIN REFERS TO VEHICLE MISFIRE/ RUNS ROUGH DUE TO A BROKEN INJECTOR HOLD DOWN CLAMP. *SMD ..UPDATED 09/07/17*BF THE CONSUMER STATED WHILE DRIVING THE ENGINE SUDDENLY LOST POWER AND STOPPED. THE ENGINE WOULD NOT RESTART OR IDLE. THE CONSUMER AD…
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2011 FORD F-350. CONSUMER WRITES IN REGARDS TO DIESEL ENGINE FAILURE - SERVICE BULLETIN REFERS TO VEHICLE MISFIRE/ RUNS ROUGH DUE TO A BROKEN INJECTOR HOLD DOWN CLAMP. *SMD ..UPDATED 09/07/17*BF THE CONSUMER STATED WHILE DRIVING THE ENGINE SUDDENLY LOST POWER AND STOPPED. THE ENGINE WOULD NOT RESTART OR IDLE. THE CONSUMER ADVISES THE FAILURE SHOULD BE A RECALL.. *JS UPDATED 9/5/18*JB
NHTSA ODI #10925828
Official recalls
4Aug 13, 2014
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
Oct 30, 2013
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Consequence & remedy
Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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