IllustrationHIGHWAY SPEEDS DRIVING ON CONCRETE TRUCK HIT BUMPS AND STARTED VIOLENTLY BUCKING AND VIBRATING. THIS HAPPENED A DOZEN TIMES IN MY 300 MILE TRIP. *TR
2011 Ford F-350
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2011 Ford F-350 do not stand out strongly from the model-year median of 93.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-350 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
190–25K
3225–50K
1550–75K
1575–100K
16100–150K
15150K+
112 reports with mileage · 24 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports3 fire reports3 injury reports
What owners actually said
136 reportsTHE TRUCK VIOLENTLY STARTED SHAKING AFTER HITTING SEVERAL SMALL BUMPS IN ROAD. ALMOST LOST CONTROL OF TRUCK. IN ORDER FOR SHAKING TO STOP I HAD TO SLOW TRUCK DOWN TO 25 MPH. I ALMOST WAS REAR ENDED BY A TRUCK FOLLOWING ME. THE SHAKE FEELS LIKE THE FRONT WHEELS ARE ABOUT TO COME OFF. THIS HAS HAPPENED ALMOST A DOZEN TIMES SINCE T…
Read full complaint
THE TRUCK VIOLENTLY STARTED SHAKING AFTER HITTING SEVERAL SMALL BUMPS IN ROAD. ALMOST LOST CONTROL OF TRUCK. IN ORDER FOR SHAKING TO STOP I HAD TO SLOW TRUCK DOWN TO 25 MPH. I ALMOST WAS REAR ENDED BY A TRUCK FOLLOWING ME. THE SHAKE FEELS LIKE THE FRONT WHEELS ARE ABOUT TO COME OFF. THIS HAS HAPPENED ALMOST A DOZEN TIMES SINCE THE TRUCK WAS BOUGHT NEW. *TR
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE AT A STOP SIGN THE VEHICLE BEGAN TO ACCELERAT AND THE ENGINE REVVED UP. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT R…
Read full complaint
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE AT A STOP SIGN THE VEHICLE BEGAN TO ACCELERAT AND THE ENGINE REVVED UP. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 34,500.
2011 FORD F350 4X4 48,000 THE FIRST TIME I WAS DRIVING AT 50MPH, WHILE DRIVING OVER A BRIDGE THE WHEEL HIT A SMALL HOLE IN THE ROAD AND PUT MY TRUCK IN TO A HORRIBLE VIOLENT WOBBLE! I HAD TO SWITCH LANES AND BRAKE TO GAIN CONTROL OF MY TRUCK. I THOUGHT IT WAS THE HOLE , BUT SINCE THEN AT WHILE IM TRAVELING AT 50+ AND PASS OVER…
Read full complaint
2011 FORD F350 4X4 48,000 THE FIRST TIME I WAS DRIVING AT 50MPH, WHILE DRIVING OVER A BRIDGE THE WHEEL HIT A SMALL HOLE IN THE ROAD AND PUT MY TRUCK IN TO A HORRIBLE VIOLENT WOBBLE! I HAD TO SWITCH LANES AND BRAKE TO GAIN CONTROL OF MY TRUCK. I THOUGHT IT WAS THE HOLE , BUT SINCE THEN AT WHILE IM TRAVELING AT 50+ AND PASS OVER ANY DECENT SIZE IMPERFECTION IN THE ROADWAY IT PUTS THE TRUCK INTO THAT DANGEROUS WOBBLE. THIS NEEDS TO BE ADDRESSED BY FORD I DO NOT FEEL SAFE DRIVING THIS TRUCK ON THE FREEWAY!!! AND 80% OF MY DRIVING FOR BUSINESS IS ON THE FREEWAY. PLEASE HELP FORD OWNERS THIS IS DANGEROUS AND CAUSE A HORRIBLE ACCIDENT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE OWNED THIS TRUCK FOR 45 DAYS / 2,000 MILES. NUMEROUS TIMES I HAVE EXPERIENCED A SUSPENSION MALFUNCTION COMMONLY KNOWN AS A "DEATHWOBBLE". AS OF LATE, IT HAS BECOME INCREASINGLY WORSE. YESTERDAY'S INCIDENT REQUIRED ME TO LOWER MY SPEED TO 10 MPH ON A MAJOR HIGHWAY TO REGAIN CONTROL OF MY F350 SUPER DUTY. I WAS NEARLY R…
Read full complaint
I HAVE OWNED THIS TRUCK FOR 45 DAYS / 2,000 MILES. NUMEROUS TIMES I HAVE EXPERIENCED A SUSPENSION MALFUNCTION COMMONLY KNOWN AS A "DEATHWOBBLE". AS OF LATE, IT HAS BECOME INCREASINGLY WORSE. YESTERDAY'S INCIDENT REQUIRED ME TO LOWER MY SPEED TO 10 MPH ON A MAJOR HIGHWAY TO REGAIN CONTROL OF MY F350 SUPER DUTY. I WAS NEARLY REARENDED BY MULTIPLE VEHICLES INCLUDING A TRACTOR TRAILER. IN ADDITION I NEARLY COLLIDED WITH A JERSEY WALL ON A BRIDGE. TAKING THE VEHICLE BACK TO THE DEALER, BUT WANT TO ENSURE THAT THERE IS A RECORD OF THE DANGER IN THIS VEHICLE. *TR
STEERING GOES INTO VIOLENT SHAKING. FEELS LIKE TIRES ARE FALLING OFF. SLOWED DOWN AND STOPPED. ACCORDING TO YOU'RE REPORTS THIS IS NOT THE FIRST TIME FOR THIS PROBLEM. THIS SHOULD BE A RECALL BEFORE SOMEONE GETS KILLED BECAUSE OF THIS. *TR
TL* THE CONTACT OWNS A 2011 FORD F350 WITH CONTINENTAL CONTITRAC TIRES, LINE SIZE LP275/65R18. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE FRONT PASSENGER TIRE BLEW OUT AFTER TIRED TREAD SEPARATED CAUSING THE VEHICLE TO CRASH INTO A TREE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. TH…
Read full complaint
TL* THE CONTACT OWNS A 2011 FORD F350 WITH CONTINENTAL CONTITRAC TIRES, LINE SIZE LP275/65R18. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE FRONT PASSENGER TIRE BLEW OUT AFTER TIRED TREAD SEPARATED CAUSING THE VEHICLE TO CRASH INTO A TREE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. ...UPDATED 10/17/12 *BF THE CONSUMER STATED TEN MILES BEFORE THE FRONT PASSENGER TIRE BLEW OUT , THE FRONT DRIVER'S SIDE TIRE TREAD SEPARATED AND WAS REPLACED WITH A SPARE TIRE. THE PICK UP (2011) AND THE FIFTH WHEEL TRAILER (2012) THAT IT WAS TOWING WERE BOTH TOTALED. THE DRIVER HAD MINOR NECK INJURY. BOTH THE DRIVER AND PASSENGER HAD MINOR CUTS FROM THE PASSENGER WINDOW WHICH BROKE. UPDATED 10/17/2012 *JS
I HAVE A 2011 FORD SD F-350 SRW WITH 26505 MILES. ON SEVERAL OCCASIONS, I HAVE EXPERIENCE VIOLENT FRONT END SHIMMY AFTER HITTING A BUMP IN THE ROAD OR AN EXPANSION JOINT ON A BRIDGE OR ON THE FREEWAY. THE VEHICLE REQUIRES SUDDEN BRAKING TO BRING THE VEHICLE BACK IN CONTROL. THE FRONT END SHAKES VIOLENTLY TO THE POINT OF TAKIN…
Read full complaint
I HAVE A 2011 FORD SD F-350 SRW WITH 26505 MILES. ON SEVERAL OCCASIONS, I HAVE EXPERIENCE VIOLENT FRONT END SHIMMY AFTER HITTING A BUMP IN THE ROAD OR AN EXPANSION JOINT ON A BRIDGE OR ON THE FREEWAY. THE VEHICLE REQUIRES SUDDEN BRAKING TO BRING THE VEHICLE BACK IN CONTROL. THE FRONT END SHAKES VIOLENTLY TO THE POINT OF TAKING THE STEERING OUT OF YOUR HANDS. THIS IS VERY DANGEROUS. THE LAST TIME IT OCCURRED I WAS ON A BRIDGE. THE VIOLENT MOVEMENT OF THE FRONT END MOVED ME INTO THE ADJACENT LANE, LUCKILY, THERE WAS NO VEHICLE IN THE LANE. I COULD HAVE CAUSED AN ACCIDENT DUE TO THIS PROBLEM. *TR
VEHICLE PARKED AT APPROXIMATELY 10:50 AM AFTER BEING DRIVEN, WITHIN 15 MINUTES SMOKE WAS NOTICED COMING FROM UNDER THE HOOD. FIRE DEPARTMENT WAS CALLED AND THEN OWN FORCES WERE USED TO TRY TO EXTINGUISH WHAT HAD NOW BECOME A FLAMING FIRE. AS FIRE WAS GOING, ELECTRICAL ITEMS SUCH AS LIGHTS, WINDSHIELD WIPERS, AND DUMP BED STARTE…
Read full complaint
VEHICLE PARKED AT APPROXIMATELY 10:50 AM AFTER BEING DRIVEN, WITHIN 15 MINUTES SMOKE WAS NOTICED COMING FROM UNDER THE HOOD. FIRE DEPARTMENT WAS CALLED AND THEN OWN FORCES WERE USED TO TRY TO EXTINGUISH WHAT HAD NOW BECOME A FLAMING FIRE. AS FIRE WAS GOING, ELECTRICAL ITEMS SUCH AS LIGHTS, WINDSHIELD WIPERS, AND DUMP BED STARTED OPERATING ON THEIR OWN. FIRE WAS EXTINGUISHED WITH BOTH WATER AND EXTINGUISHERS BEFORE FIRE DEPARTMENT ARRIVED. COMPLETE ENGINE AND ENGINE COMPARTMENT DESTROYED AS A RESULT OF FIRE. MANUFACTURER WAS NOTIFIED. *TR
BOUGHT NEW FORD F350 IN JUNE 2011, IN SEPTEMBER 2011 TIRES STARTING TO DELAMINATE, SPECIFICALLY LOOSING CHUNKS ON TIRE TREAD ON ALL FOUR TIRES. FORD DEALERSHIP REPLACED TIRE WITH SAME TIRES. SIX. MONTHS LATER THE SAME ABOVE PROBLEM OCCURRED. THIS TIME FORD DEALERSHIP DID NOT REPLACE TIRES AND IS WAITING FOR TIRE MANUFACTURE TO R…
Read full complaint
BOUGHT NEW FORD F350 IN JUNE 2011, IN SEPTEMBER 2011 TIRES STARTING TO DELAMINATE, SPECIFICALLY LOOSING CHUNKS ON TIRE TREAD ON ALL FOUR TIRES. FORD DEALERSHIP REPLACED TIRE WITH SAME TIRES. SIX. MONTHS LATER THE SAME ABOVE PROBLEM OCCURRED. THIS TIME FORD DEALERSHIP DID NOT REPLACE TIRES AND IS WAITING FOR TIRE MANUFACTURE TO REPLACE TIRES.TIRE IDENTIFICATION MICHELIN 275/65R20 DOT B70T 003X 1011 *JS
Official recalls
414V498000 · Equipment
Aug 13, 2014
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
13V535000 · Engine
Oct 30, 2013
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Consequence & remedy
Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
11V128000 · Electrical System:software
Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
10V659000 · Structure:body
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.