Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
290–25K
3825–50K
2550–75K
2975–100K
46100–150K
31150K+
198 reports with mileage · 68 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 112 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports5 fire reports4 injury reports
What owners actually said
266 reports
18,000 miles · Jun 16, 2014
SteeringSuspension
THIS INCIDENT OCCURRED ON SATURDAY, JUNE 14, 2014: ROAD CONDITIONS WERE DRY, TEMPERATURE 75 DEGREES. EXTREMELY DRAMATIC WHEEL WOBBLING. TRAVELING ON INTERSTATE, APPROXIMATELY 65 MPH, DROVE OVER SEVERAL SMALL BUMPS IN THE ROAD WHEN THE SHAKING AND WOBBLING STARTED. TRUCK STARTED VEERING INTO LEFT LANE OF INTERSTATE. WE THOU…
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THIS INCIDENT OCCURRED ON SATURDAY, JUNE 14, 2014: ROAD CONDITIONS WERE DRY, TEMPERATURE 75 DEGREES. EXTREMELY DRAMATIC WHEEL WOBBLING. TRAVELING ON INTERSTATE, APPROXIMATELY 65 MPH, DROVE OVER SEVERAL SMALL BUMPS IN THE ROAD WHEN THE SHAKING AND WOBBLING STARTED. TRUCK STARTED VEERING INTO LEFT LANE OF INTERSTATE. WE THOUGHT OUR WHEELS WERE COMING OFF DUE HOW VIOLENT THIS ACTION WAS. GENTLY APPLIED BRAKES, AND SHAKING/WOBBLING SUBSIDED AROUND 30 MPH AND PULLED OFF OF THE INTERSTATE. FIRST THING ACCOMPLISHED WAS GOING AROUND AND CHECKING EACH TIRE TO SEE IF THEY WERE LOOSE. THEY WERE SECURE. HAVE AN APPOINTMENT TOMORROW MORNING, JUNE 17, 2014 AT THE FORD DEALERSHIP WHERE TRUCK WAS PURCHASED. TO SAY WE WERE TERRIFIED IS AN UNDERSTATEMENT. *TR
NHTSA ODI #10598448
27,000 miles · Jun 10, 2014
Service Brakes
WE WENT TO SLOW DOWN AND THE BRAKES DIDN'T FEEL RIGHT AND WASN'T STOPPING THE TRUCK BY THE TIME WE DID STOP THE BRAKES WHERE SMOKING. *TR
NHTSA ODI #10597305
28,000 miles · May 27, 2014
Service Brakes
WE CAME TO A RED LIGHT AND THE BRAKES FAILED TO STOP WE HAD TO PUT THE TRUCK TO A SUDDEN STOP BY USING THE TRAILER SWITCH. WE CALLED THE DEALER BUT THEY SAID THEY COULDN'T HELP SO WE HAD TO MAKE THE REPAIRS ON A BACK ROAD WE COULD NOT FIND ANY COMPANY WILLING TO TOW TRUCK AND TRAILER SO WE GOT A RIDE TO A PARTS STORE AND GOT TH…
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WE CAME TO A RED LIGHT AND THE BRAKES FAILED TO STOP WE HAD TO PUT THE TRUCK TO A SUDDEN STOP BY USING THE TRAILER SWITCH. WE CALLED THE DEALER BUT THEY SAID THEY COULDN'T HELP SO WE HAD TO MAKE THE REPAIRS ON A BACK ROAD WE COULD NOT FIND ANY COMPANY WILLING TO TOW TRUCK AND TRAILER SO WE GOT A RIDE TO A PARTS STORE AND GOT THE PARTS OEM BRAKE PADS AND CALIPERS, PROBLEM IS THE TRUCK IS SHOWING SIGNS OF SAME ISSUE WITH 130 MILES ON REPAIR. *TR
NHTSA ODI #10594419
55,000 miles · May 12, 2014
Tires
TL* THE CONTACT OWNS A 2012 FORD F250 WITH MICHELIN A/T TIRES SIZE LT275/65/R20. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER'S SIDE TIRES EXPLODED WHILE DRIVING APPROXIMATELY 45 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10587731
39,000 miles · May 8, 2014
SteeringSuspension
2012 F250 WITH THE DEATH WOBBLE IN THE FRONT END. DRIVING TRUCK DOWN HIGHWAY AT 70 MPH AND THE FRONT END JUST START TO SHAKE AND FEEL LIKE THE FRONT END IS COMING OUT FROM UNDER THE TRUCK. HAD TO ALMOST COME TO A COMPLETE STOP BEFORE IT WOULD STOP SHAKING. TAKE TRUCK TO FORD TO GET FIXED AND I'M TOLD THAT IT WILL NOT BE COVER U…
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2012 F250 WITH THE DEATH WOBBLE IN THE FRONT END. DRIVING TRUCK DOWN HIGHWAY AT 70 MPH AND THE FRONT END JUST START TO SHAKE AND FEEL LIKE THE FRONT END IS COMING OUT FROM UNDER THE TRUCK. HAD TO ALMOST COME TO A COMPLETE STOP BEFORE IT WOULD STOP SHAKING. TAKE TRUCK TO FORD TO GET FIXED AND I'M TOLD THAT IT WILL NOT BE COVER UNDER WARRANTY. THE TWO FRONT BALL JOINTS GO OUT AND THE TRACK BAR AT 39K MILES. THEY TELL ME THAT IT IS NOT COVER UNDER THE POWER TRAIN WARRANTY. FROM WHAT I'M TOLD FORD KNOW THIS IS A PROBLEM AND HAS NOT FIXED IT YET. *TR
NHTSA ODI #10587168
18,000 miles · Mar 10, 2014
EngineFuel System, Diesel
RED FLUID FOUND ON GARAGE FLOOR. I TOOK MY TRUCK IN AND FORD COULD NOT FIND ANY LEAK. WITHIN A WEEK LATER I TOOK IT BACK AND SHOWED THEM WHERE IT WAS LEAKING. FORD BROUGHT THE MASTER MECHANIC OVER AND THEY DETERMINED THAT IT WAS SOMETHING LOOSE ON THE RIGHT SIDE UP HIGH THEY DID NOT TELL ME WHAT IT WAS. WITHIN A COUPLE OF WEEKS …
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RED FLUID FOUND ON GARAGE FLOOR. I TOOK MY TRUCK IN AND FORD COULD NOT FIND ANY LEAK. WITHIN A WEEK LATER I TOOK IT BACK AND SHOWED THEM WHERE IT WAS LEAKING. FORD BROUGHT THE MASTER MECHANIC OVER AND THEY DETERMINED THAT IT WAS SOMETHING LOOSE ON THE RIGHT SIDE UP HIGH THEY DID NOT TELL ME WHAT IT WAS. WITHIN A COUPLE OF WEEKS I TOOK IT BACK AGAIN AND THEY DETERMINED THE WATER PUMP WAS LEAKING THEY HAD THE TRUCK FOR 3 DAYS. AFTER PICKING UP MY TRUCK WITHIN 200 FEET FROM THE FORD DEALER THE LOW POWER ILLUMINATED AND THE ENGINE SYMBOL LIT UP. THEY 1ST TOLD ME THEY WOULD HAVE TO TAKE THE TOP OF THE ENGINE OFF TO CHECK IT OUT. A HOUR PASSED AND I GOT CALLED AND TOLD IT WAS THE DIESEL FUEL WAS GELLING UP AND THEY WOULD HAVE TO PUT A ADDITIVE IN THE FUEL AND THAT I SHOULD ADD IT AGAIN EVERY OTHER TANK OF FUEL. *TR
NHTSA ODI #10568282
450 miles · Jan 17, 2014
EngineVehicle Speed Control
ON 28 SEPTEMBER 2012 I PURCHASED A NEW 2012 FORD F250 DIESEL PICKUP FROM A FORD DEALER. ON/ABOUT 1 NOVEMBER 2012 WHILE ACCELERATING (FROM APPROXIMATELY 10 MILES PER HOUR SPEED) INTO AN INTERSTATE TRAFFIC LANE THIS VEHICLE SUDDENLY WENT INTO AN ENGINE NEAR STALL/LOSS OF POWER CONDITION WHICH LASTED APPROXIMATELY THREE TO FIVE SE…
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ON 28 SEPTEMBER 2012 I PURCHASED A NEW 2012 FORD F250 DIESEL PICKUP FROM A FORD DEALER. ON/ABOUT 1 NOVEMBER 2012 WHILE ACCELERATING (FROM APPROXIMATELY 10 MILES PER HOUR SPEED) INTO AN INTERSTATE TRAFFIC LANE THIS VEHICLE SUDDENLY WENT INTO AN ENGINE NEAR STALL/LOSS OF POWER CONDITION WHICH LASTED APPROXIMATELY THREE TO FIVE SECONDS AND THEN REGAINED NORMAL ENGINE POWER. THIS WAS A VERY ALARMING CONDITION AS I WAS ENTERING INTO HIGH SPEED TRAFFIC AND NEEDED CAPABLE ACCELERATION WHILE ENTERING INTO TRAFFIC. THE TRUCK HAD APPROXIMATELY 450 MILES ON IT WHEN THIS FIRST OCCURRED. I TOOK THIS TRUCK BACK TO THE DEALER WHEN THE TRUCK HAD 551 MILES ON IT AND THEY COULD NOT FIND ANYTHING WRONG. WHILE DRIVING THE TRUCK ON 27 NOVEMBER 2013, THIS SAME ENGINE NEAR-STALL EVENT OCCURRED UNDER A SIMILAR HIGHWAY INGRESS CONDITION WHEN THE TRUCK HAD APPROXIMATELY 5,100 MILES ON IT. I CALLED THE FORD CUSTOMER SERVICE HOTLINE AND WAS ADVISED TO TAKE THE TRUCK TO A FORD DEALER FOR A SECOND CHECKUP. I THEN TOOK THE TRUCK TO A DIFFERENT FORD DEALER ON 6 JANUARY 2014 WHEN THE TRUCK HAD 5,510 MILES ON IT AND THEY COULD NOT FIND THE PROBLEM. NEITHER OF THE TWO FORD DEALERS THAT I'VE TAKEN THE TRUCK TO FOR DIAGNOSIS WILL PROVIDE ME WITH A FURTHER COURSE OF ACTION TO FIX THIS RECURRING ENGINE MALFUNCTION. I WANT THIS MALFUNCTION FIXED OR A NEW PICKUP TO REPLACE IT, IT CREATES A PERSONAL SAFETY HAZARD FOR ME AND MY FAMILY AND THE PROBLEM HAS BEEN IN THE TRUCK FROM WHEN IT WAS ONLY A MONTH OLD AND HAD 450 MILES ON IT. *TR
NHTSA ODI #10560336
45,000 miles · Jan 9, 2014
Fuel System, DieselSteeringSuspension
I WAS SAFELY OPERATING MY FORD F 250 ON A CONCRETE BRIDGE IN PINE ISLAND FLORIDA . I WAS TRAVELING @ 63 MPH AND WAS MAKING A SLIGHT LEFT BEND . THE TRUCK CROSSED AN EXPANSION JOINT AND WENT INTO UNCONTROLLABLE VIOLENT OSCILLATION OF SUSPENSION AND STEERING . THE OSCILLATION WAS SUCH THAT THE STEERING WHEEL WAS DIFFICULT TO HOLD …
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I WAS SAFELY OPERATING MY FORD F 250 ON A CONCRETE BRIDGE IN PINE ISLAND FLORIDA . I WAS TRAVELING @ 63 MPH AND WAS MAKING A SLIGHT LEFT BEND . THE TRUCK CROSSED AN EXPANSION JOINT AND WENT INTO UNCONTROLLABLE VIOLENT OSCILLATION OF SUSPENSION AND STEERING . THE OSCILLATION WAS SUCH THAT THE STEERING WHEEL WAS DIFFICULT TO HOLD ON TO AND MY FIRST THOUGHT WAS MULTIPLE FLAT TIRES OR A WHEEL CAME OFF THE VEHICLE . HARD BRAKING TO UNDER 30 MPH WAS WHAT WAS REQUIRED TO STABILIZE STEERING TO "NORMAL" . THAT WAS THE FIRST TIME THIS OCCURRED AND I DISCUSSED WITH MY SERVICE ADVISER AT THE FORD DEALERSHIP THAT I PURCHASED THE TRUCK FROM. I INSPECTED VEHICLE AND COULD SEE NO DAMAGE OF OBVIOUS PROBLEMS . I MONITOR TIRE PRESSURE REGULARLY , HAVE NO MODIFICATIONS TO SUSPENSION OR STEERING ON VEHICLE . THE NEXT TIME THIS OCCURRED 12/26/13, I WAS TRAVELING APPROX. 65 MPH AND AGAIN WAS IN A SLIGHT LEFT HAND TURN AND CROSSED AN EXPANSION JOINT NEAR BIRMINGHAM ALABAMA ON HIGHWAY 65. I WAS SURROUNDED BY DENSE 65 MPH TRAFFIC AND THE TRUCK WAS UNCONTROLLABLE. THIS TIME THERE WAS A NEAR ACCIDENT AS I HAS A SEMI TRACTOR TRAILER BOTH CLOSE BEHIND ME AND TO THE RIGHT SIDE OF ME . ONCE AGAIN I HAD TO BRAKE RAPIDLY TO AVOID CROSSING LANES PUTTING MY FAMILY AT RISK OF SERIOUS ACCIDENT . THIS IS A HAZARDOUS CONDITION AND THE DEALER HAS NO EXPLANATION. THE FORCE IS VIOLENT ENOUGH THAT IT COULD EASILY DAMAGE PARTS OF THE TRUCK . AS A SIDE NOTE , THE FUEL PUMP CAME APART AND SLUNG METAL FRAGMENTS THROUGHOUT THE FUEL SYSTEM IN TRUCK WITHIN ONE HOUR OF THE VIOLENT OSCILLATION. *TR
NHTSA ODI #10559219
Mileage unknown · Nov 27, 2013
SteeringSuspension
VIOLENT SHAKING OF ENTIRE TRUCK (REQUIRING DRIVER TO PULL OFF HIGHWAY/ROADS - AT RISK) - SPEED APPROX ~45-70MPH HIGHWAY/OR BACK ROADS. THIS INCIDENT (UPON RESEARCH) IS KNOWN AND CALLED THE 'DEATH WOBBLE'. THIS ISSUE CAUSES A FULL LOSS OF CONTROL OF THE VEHICLE. THERE IS A KNOWN ISSUE HERE (SEARCH INTERNET ON FORD 250 DEAT…
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VIOLENT SHAKING OF ENTIRE TRUCK (REQUIRING DRIVER TO PULL OFF HIGHWAY/ROADS - AT RISK) - SPEED APPROX ~45-70MPH HIGHWAY/OR BACK ROADS. THIS INCIDENT (UPON RESEARCH) IS KNOWN AND CALLED THE 'DEATH WOBBLE'. THIS ISSUE CAUSES A FULL LOSS OF CONTROL OF THE VEHICLE. THERE IS A KNOWN ISSUE HERE (SEARCH INTERNET ON FORD 250 DEATH WOBBLE FOR VIDEO EVIDENCE - MANY INSTANCES) FORD MUST TAKE CORRECTIVE ACTION. I NOW HAVE A 2012 VEHICLE WHICH IS NOT SAFE TO DRIVE. ISSUE IS ONGOING AND OCCURRED ON MANY DATES MANY TIMES EX. DRIVING APPROXIMATELY 5-7 MILES HOME FROM GROTON CT TO NIANTIC CT - FORCED TO PULL OFF TO SIDE OF HIGHWAY 3 OUT OF THE 4 TIMES THE 'DEATH WOBBLE' ENSUED. *TR
NHTSA ODI #10553963
1,000 miles · Oct 19, 2013
Service Brakes
WHEN DRIVING DOWN THE ROAD AND I START TO BRAKE THE VEHICLE MY FOOT TRAVELS HALF THE DISTANCE TO THE FLOOR BEFORE THE BRAKES ENGAGE AND START TO STOP VEHICLE. THIS HAPPENS ON HIGHWAY AND RESIDENTIAL DRIVING. MADE MY CONCERNS KNOWN TO FORD DEALER BUT I GET A PRINTOUT OF HOW "NEW" BRAKES WORK. WHEN I MADE IT CLEAR TO AVOID ACCID…
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WHEN DRIVING DOWN THE ROAD AND I START TO BRAKE THE VEHICLE MY FOOT TRAVELS HALF THE DISTANCE TO THE FLOOR BEFORE THE BRAKES ENGAGE AND START TO STOP VEHICLE. THIS HAPPENS ON HIGHWAY AND RESIDENTIAL DRIVING. MADE MY CONCERNS KNOWN TO FORD DEALER BUT I GET A PRINTOUT OF HOW "NEW" BRAKES WORK. WHEN I MADE IT CLEAR TO AVOID ACCIDENTS I HAD TO PUMP BRAKES IN ORDER TO ENGAGE BRAKES TO STOP VEHICLE, DEALER AGAIN INDICATES THAT IS THE WAY IT IS TO WORK. HAD DEALER SERVICE REPRESENTATIVE CLIMBED INTO TRUCK AND DEPRESS BRAKES WHILE VEHICLE WAS STOPPED WITH TRANSMISSION IN PARKED AND DECLARED "NO PROBLEMS" AND "BRAKES WORKED AS IT SHOULD". WHEN I AGIAN MENTION IT ONLY HAPPENS WHEN DRIVING OR VEHICLE IN MOTION, DEALER AGAIN ADVISES THIS IS THE NEW BOOSTER. I HAVE REPEATEDLY MENTION THAT THE BRAKES OR BOOSTER ARE DEFECTIVE I GET NO REPONSE FROM DEALER. REQUEST NHTSA INVESTIGATE THE PROBLEMS WITH THE BRAKES. I HAVE AVOIDED ACCIDENTS BY PUMPING BRAKE PEDAL TO ENGAGE BRAKES SOONER. *TR
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.
Consequence & remedy
Consequence: THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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