NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
266 reports16,000 miles · Dec 11, 2014
Electrical System
TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 40 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE …
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TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 40 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 02/09/15*LJ UPDATED 6/9/2015 *JS
NHTSA ODI #10663645
26,000 miles · Nov 17, 2014
Engine And Engine Cooling
I HAVE HAD TO REPLACE EGT EXHAUST HEAT SENSORS 4 TIMES IN MY 2012 F-250. THE SAME SENSOR TWICE,FIRST AT 26K AROUND JUNE 2013 AND AGAIN AT 46K, OCT 2014. I'VE BEEN STRANDED 3 TIMES AND HAD TO BE TOWED TO A DEALER. I OCCASIONALLY PULL A 42FT 5TH WHEEL CAMPER AND AM VERY WORRIED IT WILL HAPPEN WHILE PULLING IT WITH NO PLACE TO PU…
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I HAVE HAD TO REPLACE EGT EXHAUST HEAT SENSORS 4 TIMES IN MY 2012 F-250. THE SAME SENSOR TWICE,FIRST AT 26K AROUND JUNE 2013 AND AGAIN AT 46K, OCT 2014. I'VE BEEN STRANDED 3 TIMES AND HAD TO BE TOWED TO A DEALER. I OCCASIONALLY PULL A 42FT 5TH WHEEL CAMPER AND AM VERY WORRIED IT WILL HAPPEN WHILE PULLING IT WITH NO PLACE TO PULL OVER. FORD NEEDS TO STEP UP TO THE PLATE AND GET A FIX FOR THIS PROBLEM. *TR
NHTSA ODI #10658643
84,500 miles · Nov 13, 2014
Engine And Engine Cooling
DRIVING DOWN EXPRESSWAY ABOUT 70MPH DURING RUSH HOUR TRAFFIC. TRUCK HAD BEEN RUNNING ABOUT 30 MINUTES PRIOR. MESSAGE POPS UP ON INSTRUMENT PANEL THAT STATES "STOP SAFELY NOW", NO OTHER MESSAGE GIVEN. ONCE SLOWED TO APPROXIMATELY 10MPH THE ENGINE DIED AND I HAD NO POWER STEERING OR POWER BRAKES. THIS IS IN RUSH HOUR DALLAS TR…
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DRIVING DOWN EXPRESSWAY ABOUT 70MPH DURING RUSH HOUR TRAFFIC. TRUCK HAD BEEN RUNNING ABOUT 30 MINUTES PRIOR. MESSAGE POPS UP ON INSTRUMENT PANEL THAT STATES "STOP SAFELY NOW", NO OTHER MESSAGE GIVEN. ONCE SLOWED TO APPROXIMATELY 10MPH THE ENGINE DIED AND I HAD NO POWER STEERING OR POWER BRAKES. THIS IS IN RUSH HOUR DALLAS TRAFFIC. I PULL OVER TO THE SIDE OF THE ROAD AS MUCH AS POSSIBLE AND TRY TO RESTART IT FOR 40-50 MINUTES WITH NO AVAIL. HAVE IT TOWED TO DEALERSHIP WHICH NOW INFORMS ME THAT I HAVE 3 BAD EGT SENSORS AND THEY NEED TO BE REPLACED FOR THE SAME REASON, NONE. THEY STATE THAT THEY ARE NOT COVERED UNDER WARRANTY AND FORD HAS NOT RECALLED THEM. THIS IS CONCERNING BECAUSE THIS IS THE SECOND TIME THIS HAS HAPPENED AND THIS ONE WAS IN A VERY DANGEROUS SITUATION. I KNOW OF 2 OTHER VERY CLOSE FRIENDS THAT HAVE FORD F-250 TRUCKS THAT THIS EXACT THING HAPPENED TO. *TR
NHTSA ODI #10654813
30,000 miles · Nov 3, 2014
Engine And Engine Cooling
I WAS DRIVING ON I 26 AND A WARNING CAME ON SAYING TO SLOW DOWN AND PULL OVER SAFELY. I DAD NO CHANCE TO DO THIS AS THE COMPUTER PUT THE VEHICLE IN "LIMP MODE". AN 18 WHEELER NARROWLY MISSED HITTING MY TRUCK AS WE MOVED TO THE SHOULDER AND THE ENGINE DIED. THE TRUCK WOULD NOT START FOR ABOUT 45 MINUTES. WE THEN DROVE TO THE DEA…
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I WAS DRIVING ON I 26 AND A WARNING CAME ON SAYING TO SLOW DOWN AND PULL OVER SAFELY. I DAD NO CHANCE TO DO THIS AS THE COMPUTER PUT THE VEHICLE IN "LIMP MODE". AN 18 WHEELER NARROWLY MISSED HITTING MY TRUCK AS WE MOVED TO THE SHOULDER AND THE ENGINE DIED. THE TRUCK WOULD NOT START FOR ABOUT 45 MINUTES. WE THEN DROVE TO THE DEALER WHO SAID HE COULD FIND NOTHING OTHER THAN A WARNING TO CHANGE THE OIL. IN THE PAST 2 WEEKS, THE TRUCK HAS SHUT DOWN TWICE AGAIN. A TOW TRUCK HAD TO BE CALLED BOTH TIMES. THE FIRST TIME I WAS ON I 77 AND THE TRUCK WENT INTO LIMP MODE AND THE SHUT DOWN AS I PULLED TO THE SHOULDER. THE NEXT TIME I WAS ON US 521 GOING UPHILL WITH NO SHOULDER. THE TRUCK AGAIN WENT INTO LIMP MODE AND THEN STOPPED ON THE HIGHWAY. CARS AND TRUCKS WERE SWERVING TO AVOID US. MY WIFE WAS CRYING BECAUSE SHE WAS CERTAIN THAT AN 18 WHEELER WOULD NOT BE ABLE TO MISS US. I CALLED THE SHERIFF AND FORD AND LATER HAD THE TRUCK TOWED. THESE TWO TIMES, THE CAUSE WAS AN EGT EXHAUST GAS TEMPERATURE SENSOR FAILURE. I BELIEVE #2 FAILED AND THEN #3 (THERE ARE 4 OF THESE SENSORS). DEPENDABILITY IS OF COURSE AN ISSUE HERE. BUT THE REAL ISSUE IS SAFETY. FORD HAS DESIGNED A COMPUTER SYSTEM THAT STOPS THE VEHICLE NO MATTER WHERE YOU ARE TO SAVE THE ENGINE AND/OR THE EMISSIONS SYSTEM. IN DOING SO, THE LIVES OF THE DRIVER AND PASSENGERS ARE PUT AT RISK AND COULD BE KILLED AS A RESULT. *TR
NHTSA ODI #10652139
25,000 miles · Oct 13, 2014
Engine And Engine Cooling
THIS IS THE 2ND TIME THAT THIS HAS HAPPENED WITH THIS VEHICLE. THE TRUCK DASH BOARD SENSOR FLASHED THE "SAFETY SHUT OFF", WHICH IS RELATED TO THE EGT EXHAUST TEMPERATURE SENSOR OF THE EMISSION CONTROLS. AFTER THE INDICATOR LIT UP, THE TRUCK INSTANTLY SHUT DOWN WITH NO ADDITIONAL WARNING OR PROVISION OF TIME TO MERGE OUT OF TRAFF…
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THIS IS THE 2ND TIME THAT THIS HAS HAPPENED WITH THIS VEHICLE. THE TRUCK DASH BOARD SENSOR FLASHED THE "SAFETY SHUT OFF", WHICH IS RELATED TO THE EGT EXHAUST TEMPERATURE SENSOR OF THE EMISSION CONTROLS. AFTER THE INDICATOR LIT UP, THE TRUCK INSTANTLY SHUT DOWN WITH NO ADDITIONAL WARNING OR PROVISION OF TIME TO MERGE OUT OF TRAFFIC AND INTO A SAFE AREA. THE TRUCK WOULD NOT RESTART NOR TURN OVER HOWEVER THE BATTERIES WERE FINE. IN MY RESEARCHING OF CORRECTIONS OR CAUSES TO THIS PROBLEM, IT APPEARS THAT FORD IS AWARE OF THIS MALFUNCTION AS OTHERS HAVE BROUGHT IT FORWARD TO THEIR ATTENTION YET AS OF TODAY FORD HAS NOT YET ACKNOWLEDGE THE PROBLEM. IT IS MY HOPE THAT IF ENOUGH THAT IF ENOUGH FORD DRIVERS COME FORWARD, FORD WILL LOOK INTO THE PROBLEM, FIND A SOLUTION AND PROVIDE A RECALL TO CORRECT IT BEFORE SOMEONE DIES. *TR
NHTSA ODI #10644338
30,000 miles · Aug 12, 2014
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE EGT EXHAUST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAIL…
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TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE EGT EXHAUST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10621711
59,667 miles · Jul 16, 2014
Air BagsStructureCrashInjury
COLLIED WITH A VEHICLE STOPPING TO MAKE A LEFT HAND TURN. DAMAGES INCLUDE FRAME DAMAGE, SMASHED IN FRONT END. HAD TO KICK THE DRIVER DOOR OPEN TO GET OUT. NO AIRBAGS EVER DEPLOYED. ENDED UP WITH HEAD LACERATIONS. *TR
NHTSA ODI #10610938
21,799 miles · Jul 10, 2014
Fuel/propulsion System
TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WERE NO WARNING LIGHTS THAT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT DIESEL FLUID WAS PO…
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TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WERE NO WARNING LIGHTS THAT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT DIESEL FLUID WAS POURING OUT FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 21,799 AND THE CURRENT MILEAGE WAS 22,000.
NHTSA ODI #10609630
26,865 miles · Jul 3, 2014
SteeringSuspensionWheels
NEW 2012 FORD F250, SUPER DUTY, 4X4, CREW CAB TRUCK, PURCHASED 11/2013. APPROX. 1 MONTH PRIOR, THE TRUCK BEGAN HAVING A VIBRATION AT HIGHWAY SPEEDS (75% HIGHWAY DRIVING, 25% CITY). THE VIBRATION GOT WORSE OVER THE COURSE OF A DAY. THE 2ND DAY THE FRONT PASSENGER TIRE EXHIBITED A LARGE BULGE (TREAD SEPARATION) ON THE INSIDE TW…
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NEW 2012 FORD F250, SUPER DUTY, 4X4, CREW CAB TRUCK, PURCHASED 11/2013. APPROX. 1 MONTH PRIOR, THE TRUCK BEGAN HAVING A VIBRATION AT HIGHWAY SPEEDS (75% HIGHWAY DRIVING, 25% CITY). THE VIBRATION GOT WORSE OVER THE COURSE OF A DAY. THE 2ND DAY THE FRONT PASSENGER TIRE EXHIBITED A LARGE BULGE (TREAD SEPARATION) ON THE INSIDE TWO TREAD GROOVES. FORD REPLACED THE TIRE, WITH ANOTHER OF THE SAME BRAND AND MODEL. ON 6/30/2014, THE FRONT DRIVER TIRE, WITH NO WARNING, DEVELOPED THE SAME ISSUE, A LARGE BULGE IN THE INSIDE TREAD GROOVES. THE TIRES ARE CONTINENTAL CONTITRAC LT275/65R18 123/120S TIRES, DOT# A3B9 479B 2511. BOTH TIRES HAD VERY LITTLE TIRE WEAR AND THE WEAR WAS EVEN ACROSS THE TIRE SURFACE, THE TIRES SHOWED NO SIGN OF POTENTIAL FAILURE. I DID GET TO SEE THE INSIDE OF THE SECOND FAILED TIRE, THERE DID NOT APPEAR TO BE ANY DAMAGE EXCEPT THE CORD SEPARATION WHICH WAS NOT VISIBLE FROM EITHER THE INSIDE OR OUTSIDE OF THE TIRE; I DID TAKE PHOTOS. I CONTACTED FORD'S CORPORATE NUMBER AND AWAITING A CALL FROM THE DEALER'S SERVICE MANAGER, AND REGIONAL SERVICE MANAGER IN REFERENCE TO THIS SAFETY CONCERN. FORD DID STATE THEY WOULD CONTACT NHTSA; FORD REFERENCE NUMBER CAS04645143-Z4T8T9. EACH TIME I HAVE TO REPLACE THE CONTINENTAL TIRE UNDER WARRANTY FORD HAS TO LOCATE THE TIRE AND IT IS NOT EASY TO LOCATE. IN ADDITION, EVERY NEW FORD F250 ON THE DEALERS LOT HAS ANOTHER NAME BRAND TIRE, WHICH I BELIEVE INDICATES FORD HAS ISSUE WITH THE CONTINENTAL TIRES. I SEARCHED THE NHTSA DATA BASE AND FOUND ALMOST THE EXACT SAME INCIDENT; NHTSA ID# 10568111. I ALSO FOUND NUMEROUS SIMILAR COMPLAINTS ABOUT THE TIRE MODEL. I ATTEMPTED TO CONTACT CONTINENTAL, CASE #[XXX], THE CALL TAKER READ FROM A SCRIPT AND COULD OFFER NO HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10608013
8,000 miles · Jun 23, 2014
Steering
TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE CONTACT HAD TO TURN THE STEERING WHEEL EXCESSIVELY IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
NHTSA ODI #10605281
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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