NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
266 reports177,900 miles · Dec 19, 2020
Air BagsCrash
MY 15 YEAR OLD DAUGHTER WAS DRIVING MY TRUCK WHEN SOMEONE SLAMMED ON BRAKES IN FRONT OF US TO TURN, WITH NO TURN SIGNAL. WE HIT THIS PERSONS VEHICLE IN A 55 MPH ZONE AT 55 MPH AND THEN HIT THE DITCH. NONE OF OUR AIRBAGS DEPLOYED. WITH THE DAMAGE THAT OCCURED, I WOULD THINK A SENSOR WOULD HAVE TRIGGERED. THIS NEEDS TO BE BROUG…
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MY 15 YEAR OLD DAUGHTER WAS DRIVING MY TRUCK WHEN SOMEONE SLAMMED ON BRAKES IN FRONT OF US TO TURN, WITH NO TURN SIGNAL. WE HIT THIS PERSONS VEHICLE IN A 55 MPH ZONE AT 55 MPH AND THEN HIT THE DITCH. NONE OF OUR AIRBAGS DEPLOYED. WITH THE DAMAGE THAT OCCURED, I WOULD THINK A SENSOR WOULD HAVE TRIGGERED. THIS NEEDS TO BE BROUGHT TO THE ATTENTION OF FORD MOTOR COMPANY.
NHTSA ODI #11384188
89,755 miles · Dec 18, 2020
SteeringSuspensionUnknown Or Other
FIRS STARTED VIBRATING BEYOND MY CONTROL WHEN I HIT A SMALL BUMP WHILE TRAVELLING APPROXIMATELY 50MPH, HAD WORN BUSHING AND OTHER REPLACEMENTS AND CONTINUES TO OCCUR PERIODICALLY. THE SHAKING IS SO SEVERE THAT THE TRUCK CANNOT BE STEERED AND ONLY STOPS WHEN I GET BELOW 20MPH. IT HAS NOW OCCURRED AT SPEEDS FROM 35 TO 70MPH AND TH…
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FIRS STARTED VIBRATING BEYOND MY CONTROL WHEN I HIT A SMALL BUMP WHILE TRAVELLING APPROXIMATELY 50MPH, HAD WORN BUSHING AND OTHER REPLACEMENTS AND CONTINUES TO OCCUR PERIODICALLY. THE SHAKING IS SO SEVERE THAT THE TRUCK CANNOT BE STEERED AND ONLY STOPS WHEN I GET BELOW 20MPH. IT HAS NOW OCCURRED AT SPEEDS FROM 35 TO 70MPH AND THE TRUCK IS UNSAFE TO DRIVE.
NHTSA ODI #11384017
95,000 miles · Dec 16, 2020
Service Brakes
TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING, HE HAD TO SLAM ON THE BRAKES TO AVOID CRASHING INTO A VEHICLE THAT HAD TURNED IN FRONT OF HIM. THE BRAKE PEDAL WENT SOFT WHILE PRESSED DOWN. THE VEHICLE WAS TAKEN TO RON TIRAPELLI FORD (4355 W. JEFFERSON ST, SHOREWOOD, IL 60404, (815) 725-3033). THE D…
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TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING, HE HAD TO SLAM ON THE BRAKES TO AVOID CRASHING INTO A VEHICLE THAT HAD TURNED IN FRONT OF HIM. THE BRAKE PEDAL WENT SOFT WHILE PRESSED DOWN. THE VEHICLE WAS TAKEN TO RON TIRAPELLI FORD (4355 W. JEFFERSON ST, SHOREWOOD, IL 60404, (815) 725-3033). THE DEALER CHECKED THE BRAKES AND RECOMMENDED THAT THE BRAKE PADS BE CHANGED AND THE BRAKE LINES BE BLED TO REMOVE AIR IN THE SYSTEM. THE CONTACT PICKED UP THE VEHICLE AND TESTED THE BRAKE PEDAL AND THE BRAKE PEDAL WENT DOWN TO THE FLOORBOARD. THE CONTACT HAD THE MANAGER STEP ON THE BRAKE PEDAL AND IT WENT DOWN TO THE FLOOR. THE DEALER MADE AN APPOINTMENT THE NEXT DAY AND PROVIDED COMPLETE SERVICE CHECK. THE FAILURE RECURRED AGAIN WHILE DRIVING 45 MPH. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11383663
95,000 miles · Dec 10, 2020
Suspension
AT HIGHWAY SPEEDS WHEN GOING AROUND A CURVE THE VEHICLE BEGAN SHAKING VIOLENTLY. FORD DEALER REPLACED THE DAMPER ASSEMBLY, FRONT SUSPENSION ARM BUSHING, INSTALLED 1 DEGREE ADJUSTERS, REPLACED THE TRACK BAR BUSHING, AND DID A FRONT END ALIGNMENT. TEN MONTHS LATER I EXPERIENCED A SIMILAR VIOLENT SHAKING WHEN GOING OVER BUMPS AT …
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AT HIGHWAY SPEEDS WHEN GOING AROUND A CURVE THE VEHICLE BEGAN SHAKING VIOLENTLY. FORD DEALER REPLACED THE DAMPER ASSEMBLY, FRONT SUSPENSION ARM BUSHING, INSTALLED 1 DEGREE ADJUSTERS, REPLACED THE TRACK BAR BUSHING, AND DID A FRONT END ALIGNMENT. TEN MONTHS LATER I EXPERIENCED A SIMILAR VIOLENT SHAKING WHEN GOING OVER BUMPS AT 75 MPH. THIS HAPPENED 3 TIMES IN A 2 DAY PERIOD. THE SHAKING WOULD ONLY SUBSIDE AFTER SLOWING DOWN TO LESS THAN 15 MPH. MANY OTHER F250 OWNERS HAVE EXPERIENCED THE SAME PROBLEM. THE SHAKING IS SO VIOLENT IS COULD EASILY CAUSE LOSS OF CONTROL AND AN ACCIDENT. THIS VEHICLE IS UNSAFE.
NHTSA ODI #11382889
79,500 miles · Dec 3, 2020
Steering
FOR THE SECOND TIME WHILE TRAVELING ON MAJOR HIGHWAYS MY TRUCK STARTED SHAKING VIOLENTLY TO THE POINT I COULD BARELY MAINTAIN A HOLD ON THE STEERING WHEEL. I HAVE HAD MY TIRES CHECKED AND THEY IN GOOD SHAPE AND BALANCED. THE FRONT BALL JOINTS ARE DEEMED FINE. AFTER A VISIT TO THE DEALER THEY SAY THEY CAN FIND NO PROBLEM.
NHTSA ODI #11377755
202,000 miles · Nov 21, 2020
SteeringSuspensionUnknown Or Other
WHILE DRIVE MY 2012 FORD F-250 AT SPEEDS OF 65+, THE STEERING WHEEL START TO SHAKE VIOLENTLY AFTER DRIVING OVER A BUMP IN THE ROAD. I HAVE RESEARCHED THIS AND FOUND IT IS COMMONLY KNOWN AS A DEATH WOBBLE. THE VIDEOS FOUND ON YOUTUBE REPLICATE IT CORRECTLY. I'M NOT SURE WHAT OTHER DAMAGE IT MAY HAVE CAUSED TO MY TRUCK. IT HAS BEE…
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WHILE DRIVE MY 2012 FORD F-250 AT SPEEDS OF 65+, THE STEERING WHEEL START TO SHAKE VIOLENTLY AFTER DRIVING OVER A BUMP IN THE ROAD. I HAVE RESEARCHED THIS AND FOUND IT IS COMMONLY KNOWN AS A DEATH WOBBLE. THE VIDEOS FOUND ON YOUTUBE REPLICATE IT CORRECTLY. I'M NOT SURE WHAT OTHER DAMAGE IT MAY HAVE CAUSED TO MY TRUCK. IT HAS BEEN HAPPENING SINCE I BOUGHT THE TRUCK. I'VE BOUGHT AN ADJUSTABLE TRACK BAR AND TRIED MANY DIFFERENT TIRES COMBINATIONS. I HAVE NOT FOUND A SOLUTION.
NHTSA ODI #11375683
135,000 miles · Nov 11, 2020
Steering
ABOVE ABOUT 40MPH, VERY STRONG SHAKING IN STEERING THAT IS UNABLE TO BE CONTROLLED UNLESS I SLOW DOWN. VEHICLE VERY DIFFICULT TO CONTROL. THIS HAS BEEN REFERRED TO AS "DEATH WOBBLE" ON THESE TRUCKS AND I HAVE BEEN EXPERIENCING IT FOR YEARS. I FINALLY DECIDED TO FILE A COMPLAINT.
NHTSA ODI #11374115
150,000 miles · Oct 30, 2020
Steering
WHEN DRIVING ON I95 (INTESTATE) AT A NOMINAL 65-70 MPH SPONTANEOUSLY, THE TRUCK STARTS SHAKING AND AS TIME PROGRESSES IT GETS SO BAD IT MAKES THE TRUCK VERY DIFFICULT TO CONTROL. DURING THE EVENT THE FIRST REACTION IS TO HOLD THE TRUCK IN A LANE WHILE BRAKING. THAT EXACERBATES THE VIOLENCE OF THE SHAKING UNTIL BELOW 30 MPH. THIS…
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WHEN DRIVING ON I95 (INTESTATE) AT A NOMINAL 65-70 MPH SPONTANEOUSLY, THE TRUCK STARTS SHAKING AND AS TIME PROGRESSES IT GETS SO BAD IT MAKES THE TRUCK VERY DIFFICULT TO CONTROL. DURING THE EVENT THE FIRST REACTION IS TO HOLD THE TRUCK IN A LANE WHILE BRAKING. THAT EXACERBATES THE VIOLENCE OF THE SHAKING UNTIL BELOW 30 MPH. THIS HAS GOTTEN PROGRESSIVELY WORST OVER A WEEKS TIME. MOST RECENTLY IT ALMOST CAUSED A COLLISION WITH A LARGE TRUCK. THIS HAPPENED WHEN THE TRUCK WAS NEW AND THE DEALER REPAIRED SOMETHING AT NO COST UNDER WARRANTY. NOW I MUST PAY FOR A REPAIR FOR SOMETHING I BELIEVE IS A SIGNIFICANT DESIGN PROBLEM AND SAFETY HAZARD.
NHTSA ODI #11372405
138,000 miles · Oct 18, 2020
SteeringSuspension
MY 2012 F250 STARTED HAVING A DEATH WOBBLE IN JULY OF 2020. I HAD A FORD DEALERSHIP IN SNYDER TX REPLACE MY STEERING DAMPENER IN AUG OF 2020. THE PROBLEM JUST STARTED AGAIN OCTOBER 13. THE TRUCK ONLY HAS 140000 MILES ON IT. THE DEALERSHIP IN SNYDER TX SAID THAT THE FRONT END COMPONENTS ARE IN GREAT SHAPE AND SAID THAT THE DAMPEN…
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MY 2012 F250 STARTED HAVING A DEATH WOBBLE IN JULY OF 2020. I HAD A FORD DEALERSHIP IN SNYDER TX REPLACE MY STEERING DAMPENER IN AUG OF 2020. THE PROBLEM JUST STARTED AGAIN OCTOBER 13. THE TRUCK ONLY HAS 140000 MILES ON IT. THE DEALERSHIP IN SNYDER TX SAID THAT THE FRONT END COMPONENTS ARE IN GREAT SHAPE AND SAID THAT THE DAMPENER SHOULD FIX THE PROBLEM. IT HAS NOT. THIS WOBBLE HAPPENS AT HWY SPEEDS . I HAVE TO BREAK HARD TO TRY AND SLOW IT DOWN AS SOON AS POSSIBLE.
NHTSA ODI #11364896
42,000 miles · Sep 29, 2020
SteeringSuspension
WHILE TRAVELING AT FREEWAY SPEEDS AND HITTING A BUMP, POTHOLE OR EXPANSION JOINT THE FRONT END DEVELOPS A HORRIBLE WOBBLE AND IS VERY HARD TO CONTROL UNTIL I CAN GET THE SPEED BELOW 35 MPH. I AM AWARE THERE IS A CLASS ACTION LAWSUIT AGAINST FORD MOTOR COMPANY BECAUSE OF THIS ISSUE. THIS HAS HAPPENED SEVERAL TIMES BEFORE AND AFTE…
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WHILE TRAVELING AT FREEWAY SPEEDS AND HITTING A BUMP, POTHOLE OR EXPANSION JOINT THE FRONT END DEVELOPS A HORRIBLE WOBBLE AND IS VERY HARD TO CONTROL UNTIL I CAN GET THE SPEED BELOW 35 MPH. I AM AWARE THERE IS A CLASS ACTION LAWSUIT AGAINST FORD MOTOR COMPANY BECAUSE OF THIS ISSUE. THIS HAS HAPPENED SEVERAL TIMES BEFORE AND AFTER WORK HAS BEEN DONE TO CORRECT THE PROBLEM.
NHTSA ODI #11361852
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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