2016 Ford F-250 Sd

The contact's former employer owns a 2016 Ford F-250. The contact stated that while exiting the freeway at 45-50 MPH around a bend, the steering wheel failed to move and crashed into a tree. The contact linked the failure to NHTSA Campaign Number: 22V337000 (Air Bags). The air bags did not deploy. The contact stated that he sustained injuries to his hand, and medical attention was provided the next day at the emergency room. There was no reported fire. A police report was filed. The vehicle was towed to his employer's yard. The contact called an unknown local dealer. The contact was unaware whether the vehicle was diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

We called our local Ford dealership, Matthew Ford of Pryor (Oklahoma) and made an appointment for the safety recall of replacing the clock spring. They proceeded to attempt the replacement and in the process damaged the steering column module, part no. GC3Z3F791KA. We are now being told that Ford does not have the necessary steering column module part and nobody manufactures it for our trim level, Platinum. Consequently, our truck is not able to be fixed and returned to us in the same condition it was given to the dealership. It is still at the dealership, in pieces. We dropped it off on March 27th, 2025.

While driving the morning of 13 Jan 2025 my Airbag sensor light on the dashboard illuminated. Shortly after that me and my wife smelled smoke in the vehicle cabin and then we heard a loud explosion and the seatbelt instantly tightened around my chest and waist. It was after I was able to stop safely and research the incident that I realized my drivers side “pretensioner” detonated while I was driving.

The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was contacted and referred the contact back to the dealer for assistance. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ford F-250. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer. The contact stated that the dealer had not provided any diagnostic information. The contact related the failure to NHTSA Campaign Number: 22V337000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the parts for the recall repair would not be available for 4 years. Additionally, the manufacturer declined to buy back the vehicle. The vehicle was not repaired. The failure mileage was approximately 100,000. Parts distribution disconnect.

The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated while driving and making a turn into the driveway, the steering wheel lost power steering functionality inadvertently and made a clicking sound. The airbag warning light was illuminated. The contact stated that the failure persisted. The vehicle was taken to the local dealer and to a secondary dealer, Bill Utter Ford (4901 S Interstate 35 E, Denton, TX 76210), where it was diagnosed that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the parts were not yet available. The failure mileage was approximately 120,000. Parts distribution disconnect.

In 2022 Ford issued a recall for my 2016 F250 for the clockspring. In mid 2023 for said sent me a letter telling me the parts are in stock contact a local dealer for repair. I dropped off my tuck and 2 day later I was told by deal it’s fixed come pick it up. I got in my truck and all the same issues were there. Airbag light is on, steering is sticking, no horn or other electrical working on steering wheel. The dealer said they did a temp fix which I later found was not true, Ford has no temp fix. After contacting Ford directly and being sent to another dealing by Ford Corp I was told Ford has no part number or fox for trucks with heated steering. Ford has failed to remedy as their team does not have a part made to correct. This is a safety issues and they have a dealer saying don’t worry your airbag will deploy. Fraud along with failure to remedy in a timely manner.