2016 Ford F-250 Sd

My 2016 Ford F250 was flagged under safety recall notice 25S89, NHTSA recall 25V572 for the issue of where the backup camera could display a blank/distorted image, or message that the rear view camera is unavailable. The camera on my F250 has not completely failed, but has exhibited the known issues mentioned in the recall intermittently. I received the recall notice from Ford and brought my F250 to Wiscasset Ford for a scheduled appointment on 5/9/2026 to address. Wiscasset Ford did not repair my camera or replace any parts based on what they claimed was "a lack of recall codes were present". The dealership afterward must have entered in the database that they have addressed the recall as my VIN now shows no open recalls on it, despite the fact they didn't replace/repair anything. I received a letter from Ford referring to "Customer Satisfaction Program 25N15" stating not to return to the dealer for this repair "UNLESS" if the rear view camera displays a blank or distorted image. On 8/10/2026, my truck exhibited the distorted image/"camera not available" message again on an occasion in reverse. I took photos/video as proof. I once again made an appointment for 9/10/2026 at 8:15AM to address the issue. Upon arrival and explaining the reason for my service appt. to the advisor, I was asked if I was willing to pay for the diagnostic to be done on my F250. I stated no as my issue was based on a known recall and I showed my photos/video of the failure as proof. The advisor excused himself to speak with the shop foreman. Returned saying they'd look at my truck "as a good faith issue", (generous of them...) but they'd have to repeat the "test for codes" process and if the codes were still not there, there was nothing they could do, despite my evidence my truck having the symptoms relative to the recall. Plus I'd have to leave my truck with them all day, despite having an appt. Took 1 hour to test on 5/9. Left as I felt they do not take this safety concern seriously.

The contact owns a 2016 Ford F-250. The contact stated that while driving at 50 MPH, the vehicle went into the death wobble and started shaking violently. The contact pulled off the roadway and parked the vehicle. The failure was a recurring failure. The vehicle was taken to an independent mechanic to be repaired; however, the failure persisted. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

The contact owns a 2016 Ford F-250. The contact stated that the rear-view camera intermittently functioned properly but recently started displaying a blue screen. The local dealer was contacted starting in December 2025, but the contact was informed that parts for NHTSA Campaign Number: 25V572000 (Back Over Prevention) recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

On September 3, 2023, the fuel pump failed while the truck was in the corner of an on-ramp for an interstate. The truck immediately lost power while in the corner causing a loss of control of steering. This resulted in a near collision with a concrete dividing wall while attempting to maintain control of the vehicle until the vehicle came to a stop. There were no warnings, check engine lights, or other issues with the truck prior to the incident. The truck was inspected by a diesel repair company where it was determined that the Bosch CP4 fuel pump failed resulting in a catastrophic fuel system failure with metal shavings contaminating the complete fuel system. This required a complete fuel system replacement.

The failure of the APIM has completely disabled the Rearview Backup Camera, which is a federally mandated safety feature (FMVSS No. 111). Operating a heavy-duty F-250 without a functional backup camera creates a significant blind-spot hazard and an immediate safety risk to pedestrians and property. King Ford has confirmed the failure. Service Director Jamie Churchwell has acknowledged the damage as "Consequential Damage" resulting directly from the attempted software update for Safety Recall 22S35. It is currently being reviewed by the Ford District Parts and Service Manager (as reported by the dealer) for a "Related Damage" warranty claim . The vehicle’s screen and backup camera were functioning perfectly prior to the recall service. The failure occurred at the dealership during the application of the manufacturer’s recall software update.

The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While shifted to reverse(R), the back over prevention camera intermittently displayed an image of the rear of the vehicle, but occasionally the screen was black. The dealer was contacted and confirmed that the part for the recall repair was unavailable. The manufacturer was contacted; however, the contact was unable to speak with a representative. The failure mileage was approximately 18,300.