2010 Ford F-150

TL* THE CONTACT OWNS A 2010 FORD F-150 SUPER CREW. THE CONTACT STATED THAT WATER WAS ABNORMALLY LEAKING INTO THE VEHICLE AND THE BRAKE LIGHT WHENEVER IT WOULD RAIN OR WHEN THE VEHICLE WAS TAKEN THROUGH A CAR WASH. THE DEALER REPLACED THE THIRD BRAKE LIGHT YET THE FAILURE PERSISTED. THE DEALER CONFIRMED THAT THE THIRD BRAKE LIGHT WAS STILL LEAKING AND ALSO DISCOVERED THAT THE REAR GLASS WINDOW AND THE SUN ROOF WERE ALSO LEAKING. IN ADDITION, THE DEALER STATED THAT THE BODY SEAM OF THE ROOF WAS NOT SEALED. THE DEALER RESEALED THE THIRD BRAKE LIGHT, ADJUSTED THE SUN ROOF AND RESEALED THE REAR GLASS. THE DEALER ALSO SANDED DOWN AND RESEALED THE ROOF. THE CONTACT STATED THE VEHICLE WAS UNSAFE AND NO LONGER WANTED POSSESSION OF THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING AT APPROXIMATELY 30 MPH REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP. AFTER APPROXIMATELY 10 SECONDS THE BRAKES LOCKED UP AND THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE BRAKES NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO RECUR WHENEVER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE FAILURE AND CURRENT MILEAGES WERE 5,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2010 FORD F150. WHILE DRIVING APPROXIMATELY 70 MPH HE STATED THAT HE COULD NOT SEE THE DISPLAY ON THE INSTRUMENT PANELS DURING THE DAY SINCE THEY ARE TOO FAR BACK INSIDE OF THE DASHBOARD. HE COULD NOT READ THE DISPLAY UNLESS HE STOPPED THE VEHICLE. HE CALLED THE DEALER REGARDING THE FAILURE AND THEY NOTIFIED THE MANUFACTURER OF THE FAILURE. THE DEALER ADVISED HIM THAT THE MANUFACTURER SAID THERE WAS NOTHING THEY COULD DO ABOUT THE FAILURE. THE CONTACT WAS UNABLE TO PROVIDE A VIN. THE FAILURE MILEAGE WAS 37 AND THE CURRENT MILEAGE WAS 365.

AFTER PASSING A VEHICLE MY TRUCK DID NOT SLOW DOWN BUT SPED UP. MY FOOT WAS OFF THE PEDAL AND I PICKED UP SPEED FROM 45 TO 70. RPM'S WERE VERY HIGH AND THE BRAKES WOULD NOT STOP IT. I PUSHED THE ACCELERATORS PEDAL SEVERAL TIMES VERIFYING IT WAS NOT STUCK. I THEN SHIFTED INTO NEUTRAL AND CAME TO A STOP. RPM'S WENT FROM 5K PLUS TO 4K IN NEUTRAL SITTING STILL. THE RPM'S CONTINUED AT 4K UNTIL I SHUT OFF THE ENGINE. *TR

I BOUGHT 2010 FORD F-150 ON 4/12/10 AND IT HAD ONLY 9 MILES ON IT. ON 8/28/2010 AROUND 9:30PM MY CAR CAUGHT ON FIRE WHILE IT WAS PARKED FOR A WHILE. THE FIRE STARTED UNDER THE HOOD. 911 WAS CALLED AND UNTIL FIREFIGHTERS ARRIVED ME AND MY NEIGHBOR PUT DOWN THEY FIRE BY OURSELVES. NEXT DAY, ON SUNDAY, WE TOW CAR TO FOLSOM LAKE FORD DEALERSHIP BUT SERVICE DEPARTMENT WAS CLOSED. ON MONDAY, 8/30/10 ME AND MY WIFE WENT TO DEALERSHIP TO FIND OUT WHAT THEY GOING TO DO. SERVICE ADVISOR TOLD US THAT IT IS LOOKS LIKE MANUFACTURE DEFECT. HE TOLD US THAT HE CONTACTED VIA E-MAIL FORD COMPANY AND THEY SUPPOSE TO REPLY BETWEEN 48 HOURS WITH INSTRUCTION WHAT TO DO OR SEND AN INSPECTOR AND HE CAN'T HELP US WITH ANYTHING UNTIL HE GETS INSTRUCTIONS FROM FORD. WE ASKED FOR LOANER CAR BUT THEY REFUSED, SUGGESTING US TO CONTACT OUR INSURANCE COMPANY AND HAVE THEM TO TAKE CARE OF THIS PROBLEM, WHAT WE DID. WHEN 48 HOURS PAST WE CONTACTED DEALERSHIP AGAIN TO FIND OUT IF THEY HAVE GOT ANY INSTRUCTIONS FROM FORD. SERVICE ADVISOR TOLD US THAT FORD DIDN'T REPLY AND GAVE US A PHONE # OF FORD CONSUMER RELATIONSHIP DEPARTMENT AND TRY TO FIND OUT BY OURSELVES, WHAT WE DID. WHAT THEY TOLD US IS LET YOUR INSURANCE COMPANY TAKE CARE OF THIS ISSUE AND AFTER IT'S UP TO INSURANCE COMPANY TO TRY TO GET REIMBURSEMENT FROM THE FORD. AS A RESULT WE HAD LOST INCOME(I AM CONTRACTOR AND I NEED A TRUCK TO DO WORK). I HAVE $25.00 RENTAL COVERAGE W/MY INSURANCE AND I CAN GET ONLY SMALL CAR, NOT TRUCK, AND I HAVE $1000 DEDUCTIBLE - SO IT MEANS I HAVE TO PAY OUT OF MY POCKET WHILE MY CAR HAS BUMPER TO BUMPER WARRANTY. *TR

AGGRESSIVE BRAKING SYSTEM ON 2010 F150 4 X 4. FORD DEEMS THIS TO BE A NORMAL CHARACTERISTIC WITH THIS VEHICLE BUT ACCORDING TO THEIR SSM 21458 IT STATES THAT ONLY SOME F150 ARE AFFECTED. IT ALSO STATES IN THE SSM THAT IT CAN GET WORST BEFORE IT GETS BETTER. WHEN BRAKING IT FEELS LIKE YOU HIT THE FRONT BRAKES ON A BIKE. I HAD TWO DEALERS LOOK AT THIS PROBLEM BUT WITH THIS SSM IT STATES THAT THEY CAN NOT PERFORM ANY SERVICE. YET WHEN TALKING TO A SRVC TECH THEY AGREE THE BRAKES ARE NOT WHAT THEY ARE USE TO. LEAVING AND OPINION THAT THEY TO AGREE WITH THE CUSTOMER. IN MY OPINION FORD REALIZES THAT THERE IS A PROBLEM WHY ELSE PUT OUT AN SSM THERE MUST OF BEEN PREVIOUS COMPLAINTS ON THIS ISSUE IN ORDER FOR FORD TO ACKNOWLEDGE THIS.I CAN SEND YOU A COPY OF THIS SSM IF NEEDED. PLEASE SUPPLY YOUR ADDRESS. THIS ISSUE STARTED WHEN I PICKED UP THE VEHICLE. MY OTHER CONCERN IS, IF MY BRAKES ARE PART OF THE SOME THAT IS NORMAL WHAT ABOUT THE OTHER SOME?? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED SOON AFTER PURCHASING THE VEHICLE, THERE WAS AN OVERPOWERING GASOLINE ODOR FROM THE VEHICLE INTERIOR. THE DEALER ADVISED THAT THE FUEL RAIL WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS LEFT IN THE DEALERS POSSESSION WHERE THE CONTACT WAS AWAITING REPAIRS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,100.

TL*THE CONTACT OWNS A 2010 FORD F150. THE CONTACT STATED THAT WHEN SITTING IN THE VEHICLE, THE HEAD REST WOULD APPLY EXTREME PRESSURE TO THE BACK OF HIS HEAD. THE HEAD REST WOULD PUSH HIS HEAD DOWNWARD AND HE WOULD HAVE TO LOOK UPWARD AND OVER HIS GLASSES IN ORDER TO SEE THE ROAD. THE DEALER ADVISED THE CONTACT THAT THE OLDER MODEL F150 HEAD RESTS WERE TWO INCHES FARTHER BACK THAN THE NEWER MODELS AND THE DESIGN WAS CHANGED BASED ON SAFETY STANDARDS AND CRASH TEST RESULTS. THE DEALER WAS UNABLE TO PROVIDE A REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100 AND THE CURRENT MILEAGE WAS 850. UPDATED 10/26/10. *LJ UPDATED 10/26/10*JB