2010 Ford F-150

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH WITH THE REAR DEFROSTER ACTIVATED, HE NOTICED SMOKE COMING FROM THE REAR PASSENGER'S SIDE WINDOW. AFTER COMING TO A STOP AND INSPECTING THE VEHICLE, HE NOTICED THERE WAS A SMALL HOLE BURNED THROUGH THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE POWER WINDOW WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TR

I WAS COMING TO A COMPLETE STOP AT A RED LIGHT AND OIL LIGHT ILLUMINATED AND MADE AUDIBLE BEEP AND ENGINE SHUT DOWN. PLACED TRUCK IN PARK AND RESTARTED RIGHT UP PLACED INTO DRIVE AND DROVE AWAY WITHOUT ISSUE WHEN LIGHT TURNED GREEN. THIS IS THE THIRD TIME THIS HAS HAPPENED ALWAYS IN THE SAME WAY IN SAME ORDER COMPLETE STOP OIL LIGHT BEEP AND ENGINE SHUT DOWN. THE FIRST TIME IT HAPPENED IT WAS BROUGHT TO DEALER AND SINCE NO ENGINE LIGHT WAS NOT ON AND NO STORED CODES WE FOUND I WAS SENT ON MY WAY. SINE I OWNS OWN SCAN TOOLS AND AM NOW OUT OF WARRANTY I HAVE NEED TO BRING TO DEALER TO WASTE MY TIME WHEN THEY CAN'T DIAGNOSE UNTIL THERE IS A RECALL. *TR

HEAD LINER WET, REAR SEATS AND REAR CARPET WET. TOOK IT TO DEALER AND THEY DID NOT EVEN TRY TO FIND PROBLEM SINCE IT WAS A WATER LEAKING PROBLEM IT WAS NOT COVERED EITHER BY THE ORIGINAL WARRANTY OR THE EXTENDED WARRANTY I HAD PURCHASED. APPARENTLY IT IS A LEAK IN THE THIRD BRAKE LIGHT LOCATED AT THE TOP OF THE ROOF. WITH AS MANY OF THE 2010 F150'S EXPERIENCING THIS SAME PROBLEM, THIS IS OBVIOUSLY A MANUFACTURING DEFECT IN EITHER DESIGN OR INSTALLATION AT FORD, AND FORD SHOULD BE HELD ACCOUNTABLE FOR REPAIRING THE PROBLEM. *TR ## VIN FAILED ##

FILED A COMPLAINT EARLIER IN THE YEAR ABOUT THE ELECTRICAL PROBLEMS, AND FINALLY RECEIVED A CALL BACK FROM THE DEALER. I TOOK MY 2010 FORD F-150 IN AND IT WAS DETERMINED THE WIRING HARNESS WAS DEFECTIVE. WELL GREAT...900$ TO GET IF FIXED. NOT COVERED UNDER WARRANTY. TRUCK WILL NOT START WITHOUT IT. WOW, I USE TO LOVE FORDS... NEVER AGAIN WILL I PURCHASE A FORD OF ANY KIND. THANKS. *TR

THE DRIVER'S SIDE SEAT HEATER QUIT WORKING AFTER MY WIFE COMPLAINED ABOUT IT "GETTING SO HOT IT WAS LITERALLY BURNING HER LEGS". I TOOK APART THE SEAT TODAY TO REPLACE THE HEATING PAD BECAUSE I HAD READ ABOUT THIS BEING A COMMON PROBLEM. TO MY SURPRISE MY WIFE WAS NOT EXAGGERATING. THERE WERE BURN MARKS ON THE FOAM INSULATION AROUND A CONNECTING PIECE OF THE BOTTOM SEAT HEATER. MY TRUCK IS OUT OF WARRANTY, OTHERWISE I PROBABLY WOULD'VE JUST DROPPED IT OFF AT THE DEALER AND NEVER WITNESSED THIS MYSELF. *TR

TL* THE CONTACT OWNS A 2010 FORD F150. THE CONTACT STATED WHILE DRIVING 65 MPH, THE BRAKES LOCKED AND THE CALIPERS WERE RED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

ON OR AROUND DEC 2012 I NOTICED A WATER STAIN IN THE REAR DRIVERS SIDE OF THE HEAD LINER. I ASSUMED I MAY HAVE ACCIDENTALLY LEFT THE WINDOW PARTIALLY DOWN CAUSING A WATER STAIN IN THE WINTER MONTHS. I RECENTLY LOST MY JOB SO I'M NOT DRIVING MY TRUCK VERY OFTEN ON APRIL 26TH 2013 AFTER MANY DAYS OF RAIN I NOTICED A LARGE WATER STAIN ALL ALONG THE REAR WINDOW OF THE TRUCK,STAINING UP THE TAN HEAD LINER PRETTY BAD. MY WARRANTY JUST EXPIRED BY 2000 MILES SO I HAD MY HUSBAND TAKE A LOOK AT THE PROBLEM. AS WE TOOK DOWN THE LINER WE NOTICED SLIGHTLY RUSTED SPOTS ALL ALONG THE TRIM AND WATER DRIPPING FROM THE REAR BRAKE LIGHT THAT'S OUTSIDE THE TRUCK NEAR THE TOP OF THE CABIN. MY HUSBAND BELIEVES THAT THE SEAL SURROUNDING THE BRAKE LIGHT HAS A DEFECT. I IMMEDIATELY CALLED ATCHINSON FORD DEALER IN BELLEVILLE MI AND SPOKE TO SERVICE MANAGER HE NEW IMMEDIATELY WHAT I WAS REFERRING TOO SEEMS AS THOUGH THEY MAKE REPAIRS TO THESE NEW AND USED F-150 FREQUENTLY. I ASKED THE MANAGER IF THEIR WAS A RECALL ON THE BRAKE LIGHT AND HE LAUGHED AND SAID "NO,BUT FORDS S DEFINITELY AWARE OF THIS PROBLEM.I'M CONCERNED THAT THE BRAKE LIGHT WILL BECOME COMPROMISED WITH THE WIRES AS WELL AS MOLDY SMELL THIS HAS CAUSED.I CONTACTED FORDS AND HAVE A CASE NUMBER OPENED UP CONCERNING THIS MATTER,IT APPEARS TO BE A DEFECT IN THIS BRAKE LIGHT AND OR GASKET SURROUNDING THE WINDOW.IT WILL BE VERY COSTLY TO ME .CAN YOU PLEASE LOOK INTO THIS MATTER?A $36 THOUSAND DOLLAR TRUCK SHOULD NOT BE HAVING FAULTY GASKETS/SEALS. I KNOW LONGER UNDER MANUFACTURER WARRANTY BUT I FEEL AS THOUGH THIS IS A MANUFACTURER PROBLEM. FORDS WOULD NOT HELP IN ANY WAY SO I'M ADDRESSING MY CONCERN IN HOPES YOU CAN ASSIST ME. *TR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I HAD MY TRUCK PARKED OUTSIDE DURING A HEAVY SNOWFALL DAY AT WORK. I WENT OUT AND STARTED IT TO LET IT WARM UP AND TURNED ON THE REAR DEFROST. WHEN I GOT IN TO LEAVE I NOTICED MY PASSENGER SIDE REAR WINDOW WAS SHATTERED. I HAD NO IDEA WHAT HAD HAPPENED, NOT IN AN AREA WHERE VANDALISM IS POSSIBLE. AFTER READING THE ONLINE POSTS ABOUT OTHERS WITH THIS PROBLEM I REALIZED THIS IS EXACTLY WHAT HAPPENED. *TR