2010 Ford F-150

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE UPPER BUMPER REINFORCEMENT WAS INSTALLED ON THE VEHICLE WITHOUT BEING PAINTED. AS A RESULT, THE METAL WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 35,000.

IN THE MORNING I TURNED ON MY REAR DEFROST IT WAS APROX 40 DEGREES OUT. ABOUT 10 MINUTES INTO MY DRIVE I HEARD THAT SOUNDED LIKE A GUN SHOT INSIDE THE TRUCK SLAMMED ON THE BRAKES AND PULLED TO THE SIDE OF THE ROAD... LOOKED AROUND DIDN'T SEE ANYTHING. AS THE SOUND SEEMED TO COME FROM THE ROOF OF THE TRUCK I LOOKED AT THE ROOF AND DIDN'T SEE ANYTHING. I DISCOUNTED IT AS A CAR BACKFIRE AND PROCEEDED TO THE GAS STATION. AT THAT POINT I NOTICED MY REAR PASSENGER SIDE WINDOW HAD EXPLODED. LATER EXAMINATION I DISCOVERED MANY COMPLAINTS OF THIS PROBLEM. I HAVE CALLED FORD BOTH DEALER AND CORPORATE AND THEY SAID THEY HAVE NO RECORD OR RECALL OF THE PROBLEM. THIS DOES POSE A SAFETY HAZARD AS THE SOUND OF THE WINDOW EXPLODING IS VERY LOUD AND DISTRACTING AND TYPICALLY AS I'VE READ HAPPENS IN MOTION. *TR

I WAS INVOLVED IN A LOW-SPEED 45 MILES A HOUR FRONT END COLLISION. I WAS IN A FORD F-150 4 DOOR 2-WHEEL DRIVE. MY SEAT BELT WORKED GREAT. THE AIR BAG WENT OFF BUT DID NOT HIT ME IN THE FACE. THE FRONT OF THE TRUCK WAS CRUSHED BADLY BUT WITH NO FLUID LEAKS. AFTER THE WRECKER PULL MY FRONT BUMPER FREE FROM MY FRONT TIRES I WAS ABLE TO DRIVE THE TRUCK BACK HOME ABOUT 100 MILES. ALL SYSTEM WORKED GREAT. THE TRUCK SHOWED THAT THE FORD SAFETY SYSTEM WORKED WELL. I HAD NO INJURIES EXCEPT FOR MY LEFT HAND. AND THAT IS THE COMPLAINT. WHY WOULD FORD OR NTSB ALLOW A FORD DESIGN THAT NOT ONLY CAN HELP SAVE A LIFE BUT FOR SURE WILL INJURE THE VERY PERSON THEY ARE TRYING TO SAVE. BEING A ENGINEER MYSELF I BELIEVE THEY COULD DESIGN THE TEAR PATTERN, WHICH IS THE PROBLEM, ON THE STEERING WHEEL AIR BAG SO THAT IT DID NOT FLY OPEN LEFT & RIGHT AND INFLECT A SEVERE BLUNT FORCE INJURY TO MY THUMB BY THE FORD EMBLEM. THE INJURY IS JUST LIKE I WAS HIT WITH A HAMMER ON MY THUMB. IT DID NOT BREAK MY THUMB BUT A SEVERE SKIN BREAK AND BRUISE THAT TOOK 2 WEEKS TO HEAL. I HAVE PICTURES IF THAT WOULD BE OF HELP. HAVE FORD ENGINEERING CALL ME AND I WILL SHOW THEM HOW TO FIX THE PROBLEM. I DO NOT LIKE TO BE INJURED WHILE YOU ARE TRYING TO SAVE MY LIFE. FORD CAN DO BOTH. SAVE MY LIFE AND NOT INJURE ME AT THE SAME TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 FORD F150. THE CONTACT STATED THAT THE FRONT BRAKE AND ROTORS BECAME WORN PREMATURELY. IN ADDITION, THE REAR BRAKE DISC WAS NOT MAKING CONTACT WITH THE ROTORS AND CAUSED CORROSION WITHIN THE OPEN AREA. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT FAILURE MILEAGE WAS 18,000. THE CONSUMER STATED HE PURCHASED THE VEHICLE USED. AT 12,000 MILES, THE BRAKES FELT ABNORMAL, AS IF THE VEHICLE DID NOT WANT TO STOP, WHILE IN REVERSE, AT 18,000 MILES THE VEHICLE WAS INSPECTED, AND IT WAS DISCOVERED THE OUTER BRAKE PAD WAS COMPLETELY WORN OUT, WHILE THE INNER BRAKE PAD HAD VERY LITTLE WEAR OR CONTACT WITH THE ROTOR. UPDATED 01/27/14

TURNED ON REAR DEFROSTER OF POWER SLIDING REAR WINDOW, RIGHT SIDE PASSENGER SECTION CRACKED INTO PIECES. NO THERE WAS NO HAIR LINE CRACK NO IMPACT TO THIS WINDOW. LOOKED AT THE LOWER HEAT STRIP IN THE BOTTOM LEFT SIDE OF THIS PANEL AND SURE ENOUGH THERE ARE BURN MARKS. NOW THE BACK DEFROSTER DOES NOT WORK AT ALL. DID FORD STAND BEHIND THEIR PRODUCT. ABSOLUTELY NOT !! THIS IS MY 2ND FORD TRUCK AND AS SOON AS I GET RID OF THIS ONE WE WILL BEING GOING GM. THANK GOODNESS THIS IS SHATTER PROOF GLASS AND WAS NOT BLOWN OUT BECAUSE MY DAUGHTER WAS IN HER CAR SEAT RIGHT UNDER THIS. *TR

I GOT IN THE TRUCK THIS MORNING AND LEFT THE HOUSE, TURNED ON REAR DEFROSTER, AND ABOUT 3 MINUTES LATER I HEARD A LOUD "POP"! I STOPPED AND LOOKED AROUND BUT DIDN'T FIND ANY SINCE IT WAS STILL DARK OUT BUT ONCE THE SUN CAME OUT I SAW MY REAR PASSENGER WINDOW, RIGHT ABOVE MY DAUGHTER'S CHILD SEAT WAS SHATTERED. LUCKILY SHE WAS NOT IN THERE. I HAVE SPOKE WITH DEALERSHIP AND THEY HAVE DENIED ANY KNOWLEDGE OF THIS HAPPENING, BUT A SIMPLE SEARCH HERE AND ON THE FORD FORUMS SHOW PLENTY OF CONSUMERS HAVING THIS PROBLEM. THIS SHOULD BE A RECALL! *TR

2010 F-150 SUPERCREW - LARIAT 5.4L. CAPLESS FUEL FILLER - CHECK ENGINE LIGHT COMES ON + MESSAGE CENTER DISPLAYS 'CHECK FUEL FILL INLET'. CHECK ENGINE LIGHT DIAGNOSED AS 'LOW LEVEL LEAK EVAP SYSTEM'. CALLED FORD ABOUT A RECALL ON THE CAPLESS FUEL FILL THAT APPEARS TO AFFECT MANY OTHER VEHICLES; GAVE THEM MY VIN AND THEY REPLIED 'THERE IS NO RECALL ON YOUR VIN'. ASKED IF THEY HAD ISSUES W/ THE CAPLESS FUEL SYSTEM AND THEY WOULD NOT RESPOND. ALSO SMELL GAS FUMES WHEN I FIRST ENTER THE GARAGE AREA IN THE MORNING AFTER PARKING THE TRUCK OVERNIGHT W/ GARAGE DOOR CLOSED. *TR

WHILE I WAS DRIVING I TURNED MY REAR DEFROSTER ON AND ABOUT 5 MIN LATER I HEARD A LOAD BANG, LOOKED AROUND TO SEE WHAT IT WAS AND SAW THE PASSENGER PORTION OF THE REAR WINDOW WAS COMPLETELY SHATTERED. THERE WAS NO IMPACT ON THE WINDOW ARE CLUE TO WHY IT SHATTERED. SO I LOOKED ONLINE AND FOUND THIS TO BE A COMMON ISSUE WITH THE 2010 F150 TRUCKS WITH POWER REAR SLIDERS. MY DAUGHTER'S CAR SEAT IS DIRECTLY UNDER THAT WINDOW! FORD DENIED ANY KNOWLEDGE OF THIS ISSUE AND INSISTED THEY WERE NOT RESPONSIBLE AND WOULDN'T COVER REPAIRS. I THEN LEARNED THAT FORD HAS CHANGED THE WIRING DESIGN FOR THIS WINDOW, A DESIGN THAT KEEPS ELECTRICAL SURGES FROM OVER HEATING THE DEFROSTER. MY CONCERN IS THAT A SHATTERING WINDOW POSES A HUGE SAFETY ISSUE AND FORD SHOULD BE HELD ACCOUNTABLE FOR THEIR FAILURE TO KEEP THEIR CUSTOMERS AND MORE IMPORTANTLY THE CHILDREN OF THOSE CUSTOMERS SAFE! *TR

I STARTED MY 2010 F150 SUPER CREW THIS MORNING TO LET IT WARM UP, IT WAS APPROX. 45 DEGREES OUTSIDE AND THE WINDOWS WERE FOGGED. I TURNED ON MY REAR DEFROSTER FOR MY POWER SLIDING REAR WINDOW, WHEN I RE-ENTERED THE TRUCK ABOUT 5 MINUTES AFTER STARTING THE TRUCK, I WAS SITTING THERE FOR A MINUTE AND I HEARD A LOUD POP SOUND, I LOOKED BACK TO SEE THE RIGHT SIDE OF MY REAR 3-PIECE WINDOW SHATTERED AND THERE WAS SMOKE COMING FROM THE INSIDE OF THE REAR GLASS AT THE BOTTOM WHERE THE HEATER ELEMENT WAS, THERE WAS NO FIRE JUST A SMALL AMOUNT OF SMOKE. THERE HAD BEEN NO IMPACT TO THE GLASS AND IT HAS BECOME APPARENT TO ME THAT THIS WAS A MALFUNCTION OF THE REAR DEFROSTER ELEMENT OVERHEATING THE GLASS. I GOT OUT TO INSPECT THE DAMAGE AND FOUND SMALL "SLIVER" TYPE SHARDS OF GLASS ON MY SEAT. THIS IS ESPECIALLY A PROBLEM FOR ME BECAUSE HAD MY WIFE NOT HAD OFF TODAY I WOULD HAVE HAD MY 8 MONTH OLD DAUGHTER IN HER CAR SEAT DIRECTLY UNDER THE WINDOW WHICH WOULD HAVE FOR SURE CAUSED POTENTIALLY SEVERE INJURY. AFTER DOING A SIMPLE GOOGLE SEARCH FOR THIS PROBLEM IT IS OBVIOUS THIS IS A VERY LARGE ISSUE WITH THOUSANDS OF DOCUMENTED CASES OF THE EXACT SAME INCIDENT OCCURRING TO THE RIGHT REAR WINDOW OF THE POWER SLIDING DEFROSTING WINDOW OF 2010 FORD F150'S. I CONTACTED FORD AND THEY WOULD NOT COVER THE DEFECT AND I WAS LESS THEN PLEASED WITH THEIR CUSTOMER SERVICE. I HAVE CONTACTED MY INSURANCE COMPANY AND THEY ARE GOING TO REPLACE THE WINDOW, MY EXPENSE BEING THE DEDUCTIBLE. *TR