NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
842 reports75,000 miles · Feb 19, 2020
Wheels
LUCKILY I WAS NOT STRANDED ON THE SIDE OF THE ROAD BUT HAVING WORKED FOR FORD THIS IS A KNOWN ISSUE AND HAS NOW HAPPENED TO BOTH OF MY FORD TRUCKS. FORD MAKES LUG NUTS WITH ALUMINUM CASINGS THAT AFTER 1-5 USES BECOME SWOLLEN AND MAKING IT IMPOSSIBLE TO REMOVE LUG NUTS FROM VEHICLE ESPECIALLY IN AN EMERGENCY SITUATION WHICH COULD…
Read full complaint
LUCKILY I WAS NOT STRANDED ON THE SIDE OF THE ROAD BUT HAVING WORKED FOR FORD THIS IS A KNOWN ISSUE AND HAS NOW HAPPENED TO BOTH OF MY FORD TRUCKS. FORD MAKES LUG NUTS WITH ALUMINUM CASINGS THAT AFTER 1-5 USES BECOME SWOLLEN AND MAKING IT IMPOSSIBLE TO REMOVE LUG NUTS FROM VEHICLE ESPECIALLY IN AN EMERGENCY SITUATION WHICH COULD RESULT IN SOMEONE TAKING MORE TIME THAN NEEDED ON THE SIDE OF THE ROAD STRUGGLING TO BREAK SAID LUG NUTS LOOSE AND WILL RESULT IN SOMEONE BEING STRUCK BY ANOTHER VEHICLE.. THIS HAS BEEN AN ONGOING ISSUE FOR 10 + YEARS. I HAVE SPENT HUNDREDS OF DOLLARS REPLACING THESE LUG NUTS. MULTIPLE OF WHICH HAD TO BE CUT OFF BY MECHANICS. PLEASE DO SOMETHING!!
NHTSA ODI #11310186
12 miles · Feb 12, 2020
Fuel/propulsion System
SMELLED GASOLINE ODOR INSIDE VEHICLE AFTER CRANKING ON A COLD DAY. I DROVE IT FOR SEVERAL MILES. I PARKED IT. I WAS IN BUILDING FOR ABOUT 15 MINUTES. WHEN I CAME OUT, I SMELLED GAS OUTSIDE VEHICLE. AFTER LEAVING I THEN TOOK VEHICLE TO CROSSROADS FORD QUICKLANE IN CARY NC. THEY FOUND THE PLASTIC FUEL LINE HAD SPLIT LENGHTWISE ON …
Read full complaint
SMELLED GASOLINE ODOR INSIDE VEHICLE AFTER CRANKING ON A COLD DAY. I DROVE IT FOR SEVERAL MILES. I PARKED IT. I WAS IN BUILDING FOR ABOUT 15 MINUTES. WHEN I CAME OUT, I SMELLED GAS OUTSIDE VEHICLE. AFTER LEAVING I THEN TOOK VEHICLE TO CROSSROADS FORD QUICKLANE IN CARY NC. THEY FOUND THE PLASTIC FUEL LINE HAD SPLIT LENGHTWISE ON TOP OF FUEL TANK. THEY TOLD ME IT WAS SPRAYING GAS. PART WAS APPARANTLY DEFECTIVE. I AM SURE IT COULD HAVE CAUSED A MAJOR FIRE OR EXPLOSION BECAUSE OF BEING NOT FAR FROM EXHAUST PIPE. PART REPLACED WAS 9L3Z-9S278-B. I AM WONDERING IF THERE HAVE BEEN UNEXPLAINED FIRES OR EXPLOSIONS BECAUSE OF THIS. REPAIR COST WAS $569.89
NHTSA ODI #11308884
105,000 miles · Feb 5, 2020
Engine
ON MY TRUCK THE PASSENGER SIDE EXHAUST MANIFOLD HAS RUSTED AND THE REAR BOLTS HAVE RUSTED OFF. THIS HAS CAUSED THE MANIFOLD TO LEAK RIGHT AT THE EXHAUST PORT. THIS LEAK FILLS THE CAB OF THE VEHICLE WITH EXHAUST FUMES. IT IS ALSO LEAKING PRE-CATALYST EXHAUST. THE FUELS IN THE CAB ARE A SERIOUS SAFETY ISSUE AND WELL AS AN EMIS…
Read full complaint
ON MY TRUCK THE PASSENGER SIDE EXHAUST MANIFOLD HAS RUSTED AND THE REAR BOLTS HAVE RUSTED OFF. THIS HAS CAUSED THE MANIFOLD TO LEAK RIGHT AT THE EXHAUST PORT. THIS LEAK FILLS THE CAB OF THE VEHICLE WITH EXHAUST FUMES. IT IS ALSO LEAKING PRE-CATALYST EXHAUST. THE FUELS IN THE CAB ARE A SERIOUS SAFETY ISSUE AND WELL AS AN EMISSIONS ISSUE. RESEARCH ON THE INTERNET SHOWS THIS IS A VERY COMMON PROBLEM ON FORD TRUCKS OF THIS ERA. TALKING TO FORD ABOUT THIS THEY OFFER A VERY SMALL DISCOUNT ON THE SERVICE IF I HAVE IT DONE AT THE DEALER. I HAVE HAD TRUCKS FOR YEARS AND NEVER HAD A PROBLEM LIKE THIS BEFORE. MY TRUCK IS A 2010 FORD F150 WITH 106,000 MILES ON IT.
NHTSA ODI #11307387
118,768 miles · Jan 16, 2020
Visibility/wiper
WEATHER WAS 28 DEGREES FAHRENHEIT. LEAVING WORK I TURNED ON MY REAR GLASS DEFROST AND ON MY 20 COMMUTE TO MY HOME ABOUT 1 MILE FROM MY HOUSE AT AROUND 4:20 AM CENTRAL STANDARD TIME MY REAR PASSENGER SIDE BACK GLASS SHATTERED. ALL I HEARD WAS A LOUD IMPACT SOUND LIKE SOMETHING HITTING MY ROOF AND WHEN I PULLED UP TO MY HOUSE AND …
Read full complaint
WEATHER WAS 28 DEGREES FAHRENHEIT. LEAVING WORK I TURNED ON MY REAR GLASS DEFROST AND ON MY 20 COMMUTE TO MY HOME ABOUT 1 MILE FROM MY HOUSE AT AROUND 4:20 AM CENTRAL STANDARD TIME MY REAR PASSENGER SIDE BACK GLASS SHATTERED. ALL I HEARD WAS A LOUD IMPACT SOUND LIKE SOMETHING HITTING MY ROOF AND WHEN I PULLED UP TO MY HOUSE AND FURTHER INSPECTED MY VEHICLE THAT IS WHEN I NOTICED MY REAR GLASS HAD SHATTERED AND WAS STILL CRACKING. I LOOKED FOR AN IMPACT MARK BUT FOUND NOTHING. BED OF TRUCK WAS EMPTY SO ONLY CONCLUSION IS THAT THE REAR DEFROST MAY HAVE GOT TO HOT WITH COLD GLASS BUT I REALLY DO NOT KNOW.
NHTSA ODI #11299659
Mileage unknown · Jan 12, 2020
Electronic Stability Control (esc)Fuel/propulsion System
SEVERAL TIMES MY FORD F150 WILL SUDDENLY NOT START AND HAS LEFT ME STRANDED NUMEROUS OCCASIONS. ONE MECHANIC SAID IT WAS THE FUEL PUMP SO I REPLACED THAT. HOWEVER, IT HAPPENED AGAIN. UPON RESEARCHING THE INTERNET, I DISCOVERED THE FUEL PUMP RELAY MAY NEED TO BE REPLACED. I TOOK THE REAR DEFROSTING RELAY AND PLACED IT IN FOR THE …
Read full complaint
SEVERAL TIMES MY FORD F150 WILL SUDDENLY NOT START AND HAS LEFT ME STRANDED NUMEROUS OCCASIONS. ONE MECHANIC SAID IT WAS THE FUEL PUMP SO I REPLACED THAT. HOWEVER, IT HAPPENED AGAIN. UPON RESEARCHING THE INTERNET, I DISCOVERED THE FUEL PUMP RELAY MAY NEED TO BE REPLACED. I TOOK THE REAR DEFROSTING RELAY AND PLACED IT IN FOR THE FUEL PUMP RELAY AND THE TRUCK STARTED. HOWEVER, SEVERAL DAYS LATER IT HAPPENED AGAIN. IN ORDER TO MOVE MY VEHICLE, I HAVE USED SEVERAL DIFFERENT RELAYS TO GET THE TRUCK TO START AND IT'S WORKED UP UNTIL YESTERDAY. I'VE BOUGHT NEW ONES AND IT STILL WOULDN'T WORK. UPON FURTHER RESEARCH, I DECIDED TO CHECK THE FUEL PUMP FUSE AND IT WAS MELTED TO THE FUSE BOX. THIS MADE ME LOOK UP RECALLS AND TSB NO. 15-0137 SEEMS TO BE APPLICABLE. HOWEVER, WHEN I SEARCH MY VIN, MY VEHICLE IS NOT LISTED UNDER THE RECALL. I BELIEVE IT SHOULD BE.
NHTSA ODI #11298866
145,000 miles · Jan 7, 2020
Electrical System
WHILE DRIVING, SUDDENLY ALL WARNING LIGHTS BEGAN FLASHING RANDOMLY, RADIO AND 4 WAY FLASHERS WENT ON. AFTER TURNING OFF THE TRUCK AND REMOVING THE KEY, THE PROBLEMS CONTINUED AND THE ENGINE WOULD NOT RESTART. TOWED IT TO A DEALER. THEY DIAGNOSED IT AS A BAD "SMART JUNCTION BOX", AND REPLACED "D MODULE".
NHTSA ODI #11297560
170,000 miles · Dec 23, 2019
Steering
TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL DETATCHED FROM THE STEERING COLUMN. THE CONTACT PULLED OVER TO THE ROAD SHOULDER, PUSHED THE STEERING WHEEL BACK IN, AND DROVE TO THE RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO BOLTED THE STEERIN…
Read full complaint
TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL DETATCHED FROM THE STEERING COLUMN. THE CONTACT PULLED OVER TO THE ROAD SHOULDER, PUSHED THE STEERING WHEEL BACK IN, AND DROVE TO THE RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO BOLTED THE STEERING WHEEL BACK TO THE COLUMN. HERTRICH FORD (9617 OCEAN GTWY, EASTON, MD 21601) WAS CONTACTED BY PHONE AND REFERRED THE CONTACT TO HEADQUARTERS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA ODI #11290854
180,000 miles · Dec 23, 2019
Electrical System
DASH LIGHTS GO OUT WITHOUT DOING ANYTHING, ALSO ALL GAUGES ON DASH GO TO 0 (LIKE WHEN THE TRUCK IS SHUT OFF) AND THE A/C COMPRESSOR AND BLINKERS STOPS WORKING, THE FAN CONTINUES WORKING. THE ENGINE,BREAKS, HEADLIGHTS CONTINUE TO WORK. SOMETIMES IF YOU HIT THE DASH WITH YOUR FIST EVERYTHING WILL RETURN TO WORKING CONDITION. GOOD…
Read full complaint
DASH LIGHTS GO OUT WITHOUT DOING ANYTHING, ALSO ALL GAUGES ON DASH GO TO 0 (LIKE WHEN THE TRUCK IS SHUT OFF) AND THE A/C COMPRESSOR AND BLINKERS STOPS WORKING, THE FAN CONTINUES WORKING. THE ENGINE,BREAKS, HEADLIGHTS CONTINUE TO WORK. SOMETIMES IF YOU HIT THE DASH WITH YOUR FIST EVERYTHING WILL RETURN TO WORKING CONDITION. GOOD LUCK FIGURING THIS OUT BECAUSE FORD DEALERSHIP CAN'T.
NHTSA ODI #11290806
150,000 miles · Dec 14, 2019
Visibility/wiper
REAR GLASS SHATTERED WHILE DRIVING, THERE WAS NO OBJECT THAT IMPACTED THE GLASS. REAR WINDOW DEFROSTER WAS ON WHILE IT SHATTERED. OUTSIDE TEMPERATURE WAS 45F.
NHTSA ODI #11289001
155,000 miles · Dec 12, 2019
Visibility/wiper
2010 F-150 WAS PARKED OVERNIGHT IN A RESIDENTIAL DRIVEWAY IN FREEZING TEMPERATURES. WHEN THE TRUCK WAS STARTED AT ABOUT 7 AM THE TEMPERATURE WAS AROUND 15 F. THE TRUCK WAS STARTED AND ALLOWED TO IDLE FOR ABOUT 10 MINUTES. WHEN THE DRIVER ENTERED THE TRUCK THE REAR DEFROST WAS STARTED. WHILE THE TRUCK WAS STILL PARKED AND ABO…
Read full complaint
2010 F-150 WAS PARKED OVERNIGHT IN A RESIDENTIAL DRIVEWAY IN FREEZING TEMPERATURES. WHEN THE TRUCK WAS STARTED AT ABOUT 7 AM THE TEMPERATURE WAS AROUND 15 F. THE TRUCK WAS STARTED AND ALLOWED TO IDLE FOR ABOUT 10 MINUTES. WHEN THE DRIVER ENTERED THE TRUCK THE REAR DEFROST WAS STARTED. WHILE THE TRUCK WAS STILL PARKED AND ABOUT 1 MINUTE AFTER THE DEFROST BUTTON WAS HIT THERE WAS A LARGE POP. UPON INVESTIGATION, THE DRIVER'S SIDE PANEL OF THE REAR WINDOW HAD SHATTERED. THERE WAS NO EVIDENCE OF ANYTHING STRIKING THE WINDOW, AND THERE HAD BEEN NO VISIBLE DEFECTS TO THE WINDOW PRIOR TO THE INCIDENT. THE CAUSE APPEARS TO BE RELATED TO THE DEFROST BEING ACTIVATED IN THE COLD TEMPERATURE.
NHTSA ODI #11288780