2010 Ford F-150

TL* THE CONTACT OWNS A 2010 FORD F-150. UPON STARTING THE VEHICLE, THE CONTACT ACTIVATED THE REAR WINDOW DEFROSTER AND THE REAR PASSENGER WINDOW SHATTERED. THE OUTSIDE TEMPERATURE WAS 31 DEGREES FAHRENHEIT AND THERE WAS ICE ON THE WINDOW. APPROXIMATELY FIVE MINUTES LATER, THE CONTACT HEARD A LOUD ABNORMAL POP SOUND NEAR THE VEHICLE. THE CONTACT DISCOVERED THE SHATTERED WINDOW ALONG WITH A SUBSTANCE THAT MELTED FROM THE EXPLOSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

STARTED VEHICLE AND ACTIVATED REAR WINDOW DEFROSTER-OUTSIDE TEMPERATURE 31 DEGREES F. APPROXIMATELY FIVE MINUTES LATER WHILE STOPPED AT IDLE, HEARD A LOUD POP AND DISCOVERED PASSENGER SIDE OF THREE PART REAR BACK WINDOW WAS SHATTERED. THERE HAVE BEEN NUMEROUS DOCUMENTED CASES OF THIS SAME PROBLEM ESPECIALLY WITH 2010 MODELS. POSES A SAFETY HAZARD TO VEHICLE OCCUPANTS. SOME CONTACTS HAVE REPORTED SMOKE\OVER HEATING. *TR

STARTED THE TRUCK WITH AUTO START TO LET IT WARM UP (OUT TEMP APPROX. 38* PLUS WIND CHILL), TURNED ON DEFROSTER IN BOTH FRONT AND REAR. WITH IN 60 SECONDS THERE WAS A LOUD BANG LIKE A GUN SHOT AND SMOKE COMING FROM REAR RIGHT PASSENGER SIDE BACK WINDOW. WHEN I GOT OUT OF TRUCK TO CHECK IT OUT THERE WAS A SMALL FLAME AT BASE OF PASSENGER SIDE BACK GLASS AND PLASTIC WAS MELTING. THE INSIDE BACK SEAT WAS WARM TO TOUCH, I WAS UNABLE TO GET SEAT FORWARD TO SEE IF THERE IS ANY INSIDE DAMAGE. THERE IS MELTED PLASTIC DOWN OUTSIDE CAB OF TRUCK. I WENT ON LINE TO (HTTP://WWW.CARPROBLEMZOO.COM/FORD/F-150/REAR-WINDOW-DEFOGGER-PROBLEMS.PHP) AND FOUND THAT THIS SITE HAD OTHERS THAT EXPERIENCED THIS SAME THING. EVEN AFTER THE TRUCK WAS OFF, THE BACK GLASS REMAINED HOT FOR ABOUT 15 MINUTES. THE GLASS IS SHATTERED AND IS HELD IN PLACE BY THE AFTER MARKET WINDOW TINTING. *TR

CONTACTED FORD FIRST ABOUT RH REAR DEFROSTER NOT WORKING. LUCKILY ONLY HAD THE BURNT SMELL AND NOT THE EXPLOSION OF GLASS. BEING THIS IS THE HIGHEST NUMBER OF COMPLAINTS ON THIS SITE FORD SHOULD REALLY CONSIDER LOOKING INTO THIS BEFORE POSSIBLY A CHILD IN A CAR SEAT GETS A FACE FULL OF GLASS. AS USUALL FROM FORD I RECEIVED THE USUAL FORM LETTER BACK ABOUT NOT BEING UNDER ANY RECALLS. VEHICLE ONLY HAS 32,400 MILES ON IT. WOULD LIKE TO KNOW THE ACTUAL MANUFACTURE FORD BUYS THESE FROM. EVEN OFFERED IF THEY WERE TO SEND ME A REAR UNIT I WOULD REPLACE IT MYSELF AS BEING A AUTO TECH ALL MY LIFE AND SEND THE OLD UNIT BACK FOR VERIFICATION. *TR

DRIVING HOME WITH MY FAMILY FROM IN-LAWS HOUSE. UPON STARTING THE TRUCK I TURNED ON THE REAR DEFROSTER, ABOUT 5 MIN LATER I HEARD A LOUD BANG, LIKE SOMETHING LANDED ON THE ROOF. LATER ON REALIZED IT WAS THE PASSENGER SIDE SECTION OF MY REAR WINDOW. IT SHATTERED, BUT REMAINED FULLY IN TACT WITH NO IMPACT SPOT FROM INSIDE OR OUT. AFTER GOOGLING THIS I SEE IT IS A COMMON OCCURRENCE AMONG THESE VEHICLES. *TR

WITH THE TEMP OUTSIDE BEING ABOUT 48 DEGREES I HAD MY REAR WINDOW DEFROSTER ON AND THE HEAT ON INSIDE. WHILE I WAS DRIVING I HEARD A LOUD POP, LIKE THE TRUCK WAS BEING SHOT AT OR A LARGE BOLDER WAS THROWN AT VEHICLE. WHEN I STOP THE TRUCK TO SEE WHAT HAPPENED I NOTICED THAT THE REAR WINDOW ON THE RIGHT HAND SIDE WAS SHATTERED. I INSPECTED THE VEHICLE CLOSER WHEN I GOT HOME AND NOTICED THAT THERE WAS NOTHING IN THE BED OF THE TRUCK, LIKE A ROCK OR SOME OTHER OBJECT AND THERE WAS NO HOLE IN WINDOW. *TR