NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
104 reportsClear category filter42,000 miles · Jan 6, 2018
Visibility/wiper
THE REAR WINDOW SHATTERED AFTER TURNING ON THE REAR DEFROSTER. THE PASSENGER PORTION OF THE REAR WINDOW SHATTERED. THIS HAPPENED APPROXIMATELY 2-3 MINUTES AFTER TURNING ON THE DEFROSTER. THE VEHICLE WAS IN MOTION ON A CITY STREET. THE OUTSIDE TEMPERATURE WAS IN THE LOW 20S. THERE WAS AN EXTREMELY LOUD BANG AND THEN WE NOTIC…
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THE REAR WINDOW SHATTERED AFTER TURNING ON THE REAR DEFROSTER. THE PASSENGER PORTION OF THE REAR WINDOW SHATTERED. THIS HAPPENED APPROXIMATELY 2-3 MINUTES AFTER TURNING ON THE DEFROSTER. THE VEHICLE WAS IN MOTION ON A CITY STREET. THE OUTSIDE TEMPERATURE WAS IN THE LOW 20S. THERE WAS AN EXTREMELY LOUD BANG AND THEN WE NOTICED THE GLASS WAS SHATTERED.
NHTSA ODI #11060942
113,000 miles · Aug 18, 2017
Visibility/wiper
WHILE DRIVING DOWN THE ROAD WITH THE REAR DEFROST ON THE PASSENGER SIDE REAR WINDOW (THERE ARE THREE WITH CENTER ONE POWERED) SHATTERED. THERE WAS A LOUD POP AND THE WINDOW WAS CRACKED INTO HUNDREDS OF PIECES. WINDOW WAS STILL IN PLACE. THERE WERE NO SIGNS OF IMPACT ON THE WINDOW. THE VEHICLE WAS GOING ABOUT 50 MPH ON PA 75…
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WHILE DRIVING DOWN THE ROAD WITH THE REAR DEFROST ON THE PASSENGER SIDE REAR WINDOW (THERE ARE THREE WITH CENTER ONE POWERED) SHATTERED. THERE WAS A LOUD POP AND THE WINDOW WAS CRACKED INTO HUNDREDS OF PIECES. WINDOW WAS STILL IN PLACE. THERE WERE NO SIGNS OF IMPACT ON THE WINDOW. THE VEHICLE WAS GOING ABOUT 50 MPH ON PA 75 (2 LANE HIGHWAY) NEAR CLAY LICK, PA IN A FAIRLY STRAIGHT STRETCH OF ROADWAY.
NHTSA ODI #11016199
73,000 miles · Jul 27, 2017
Visibility/wiper
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW SUDDENLY FRACTURED. THE CONTACT REACHED OUT TO SEVERAL DIFFERENT WINDOW REPAIR COMPANIES WHO STATED THAT THE ENTIRE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUF…
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TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW SUDDENLY FRACTURED. THE CONTACT REACHED OUT TO SEVERAL DIFFERENT WINDOW REPAIR COMPANIES WHO STATED THAT THE ENTIRE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
NHTSA ODI #11011121
106,000 miles · Feb 1, 2017
Visibility/wiperFire
WAS DRIVING DOWN THE ROAD AND NOTICED THE RIGHT SIDE OF THE REAR WINDOW SMOKING. BEFORE I COULD PULL OVER, THE WINDOW EXPLODED AND THE ENTIRE RIGHT SIDE WAS SHATTERED. MY SON WAS SITTING IN THE SEAT DIRECTLY IN FRONT OF IT. UPON FURTHER INSPECTION, I NOTICED WHERE THE RUBBER SEAL AROUND THE WINDOW WAS MELTED FROM BURNING, AND TH…
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WAS DRIVING DOWN THE ROAD AND NOTICED THE RIGHT SIDE OF THE REAR WINDOW SMOKING. BEFORE I COULD PULL OVER, THE WINDOW EXPLODED AND THE ENTIRE RIGHT SIDE WAS SHATTERED. MY SON WAS SITTING IN THE SEAT DIRECTLY IN FRONT OF IT. UPON FURTHER INSPECTION, I NOTICED WHERE THE RUBBER SEAL AROUND THE WINDOW WAS MELTED FROM BURNING, AND THERE WAS LIQUID DRAINING FROM THE AREA. I WAS TRAVELING TO TAKE MY KIDS TO SCHOOL AND HAD MY REAR DEFOGGER IN USE. I HAVE NOTICED NUMEROUS COMPLAINTS ABOUT THIS ISSUE FROM OTHERS, BUT FORD HAS NOT ISSUED A RECALL. *TR
NHTSA ODI #10948848
130,000 miles · Jan 26, 2017
Visibility/wiper
BACK WINDOW PASSENGER ( SLIDING BACK GLASS UNIT) SHATTERED AFTER APPROXIMATELY 12 MINUTES AFTER TURNING ON REAR DEFROSTER. THE TEMPERATURE WAS 34F WITH NO FROST ON BACK WINDOW. IT SOUNDED LIKE A SMALL GUNSHOT WHEN IT HAPPENED. AFTER SPEAKING WITH THE DEALER I FOUND OUT THAT THIS IS A COMMON PROBLEM. FORD REFUSES TO FIX THE PROB…
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BACK WINDOW PASSENGER ( SLIDING BACK GLASS UNIT) SHATTERED AFTER APPROXIMATELY 12 MINUTES AFTER TURNING ON REAR DEFROSTER. THE TEMPERATURE WAS 34F WITH NO FROST ON BACK WINDOW. IT SOUNDED LIKE A SMALL GUNSHOT WHEN IT HAPPENED. AFTER SPEAKING WITH THE DEALER I FOUND OUT THAT THIS IS A COMMON PROBLEM. FORD REFUSES TO FIX THE PROBLEM. ESTIMATED COST FROM THE DEALER ARE $700+.
NHTSA ODI #10947714
74,500 miles · Dec 22, 2016
Visibility/wiper
I WAS PARKED IN MY TRUCK, WARMING IT UP ON A ~10 DEGREE MORNING. THE BACK GLASS HAD A LAYER OF ICE AND I TURNED ON THE REAR DEFROST. A FEW MINUTES LATER, WHILE STILL PARKED IN MY DRIVEWAY, I HEARD A LOUD POP. THE PASSENGER SIDE BACK GLASS WAS SHATTERED. IT IS A POWER SLIDING, TINTED BACK GLASS IN THREE SECTIONS.
NHTSA ODI #10937057
73,000 miles · Dec 17, 2016
Unknown Or OtherVisibility/wiper
WHILE USING THE REAR WINDOW DEFROSTER, I HEARD A LOUD THUD. I LOOKED BACK AND SAW A SHATTERED REAR PASSENGER WINDOW. ALSO NOTICED SMOKE FROM LOWER CORNER. I WAS REVERSING OUT OF DRIVEWAY AT A SLOW RATE OF SPEED. OUTSIDE TEMP WAS 20F.
NHTSA ODI #10935994
74,000 miles · Dec 16, 2016
Visibility/wiper
TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD POP AND THE REAR PASSENGER SIDE WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
NHTSA ODI #10935881
73,000 miles · Dec 9, 2016
Visibility/wiper
I LEFT HOME FOR WORK ON 12/8/2016. THE TEMP WAS 7 DEGREES OUT AND MY BACK WINDOW WAS SLIGHTLY ICED OVER. I TURNED THE REAR DEFROST ON TO CLEAR UP THE WINDOW. WITHIN TEN MINUTES I HEARD WHAT SOUNDED LIKE A GUN GOING OFF. UPON INSPECTION I REALIZED THAT MY REAR 3 PEACE WINDOW HAD SPIDER CRACKED INTO THOUSANDS OF PEACES. THE SOUND …
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I LEFT HOME FOR WORK ON 12/8/2016. THE TEMP WAS 7 DEGREES OUT AND MY BACK WINDOW WAS SLIGHTLY ICED OVER. I TURNED THE REAR DEFROST ON TO CLEAR UP THE WINDOW. WITHIN TEN MINUTES I HEARD WHAT SOUNDED LIKE A GUN GOING OFF. UPON INSPECTION I REALIZED THAT MY REAR 3 PEACE WINDOW HAD SPIDER CRACKED INTO THOUSANDS OF PEACES. THE SOUND IT MADE SENT ME OFF THE ROAD TO A FRANTIC STOP. THIS WAS IN TOWN GOING 30MPH. I'M SO GLAD MY KIDS WEREN'T IN THE REAR SEAT AS THERE IS QUITE A BIT OF SMALL GLASS PEACES. THIS WILL SET ME BACK $600 AND I CANT IMAGINE EVER USING THE REAR DEFROST BUTTON AGAIN AS IT MIGHT BE A FAULTY SWITCH THAT CAUSED THIS OR A FAULTY WINDOW. IT SEEMS THE MORE I FIND ON THE INTERNET THE MORE I REALIZE THIS IS FAIRLY COMMON. FORD MOTOR CO.SHOULD REALLY DO SOMETHING!
NHTSA ODI #10934177
88,972 miles · Dec 8, 2016
VisibilityVisibility/wiper
ON A 20 DEGREE MORNING I TURNED ON THE REAR DEFROST AND IN ABOUT FIVE MINUTES TIME I HEAR A LOUD NOISE. UPON LOOKING AROUND I FOUND THE BACK WINDOW HAD SHATTERED ON THE PASSENGER SIDE. I WAS STATIONARY AT THE TIME, THANKFULLY, BECAUSE THE SOUND WAS A LOT LIKE A GUN BLAST AND IF DRIVING I COULD HAVE SWERVED, IT STARTLED ME SO M…
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ON A 20 DEGREE MORNING I TURNED ON THE REAR DEFROST AND IN ABOUT FIVE MINUTES TIME I HEAR A LOUD NOISE. UPON LOOKING AROUND I FOUND THE BACK WINDOW HAD SHATTERED ON THE PASSENGER SIDE. I WAS STATIONARY AT THE TIME, THANKFULLY, BECAUSE THE SOUND WAS A LOT LIKE A GUN BLAST AND IF DRIVING I COULD HAVE SWERVED, IT STARTLED ME SO MUCH. THE WINDOW IS SHATTERED INTO THOUSANDS OF PIECES AND VISIBILITY OUT OF THAT WINDOW IS SEVERELY HAMPERED. THIS IS AN OBVIOUS DESIGN FLAW AND IT EFFECTS THE SAFETY OF THE VEHICLE AND A RECALL SHOULD BE ISSUED. *TR
NHTSA ODI #10933809