NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
104 reportsClear category filter59,000 miles · Dec 24, 2013
Electrical SystemVisibilityVisibility/wiper
STARTED THE CAR IN THE MORNING. TURNED ON THE REAR DEFROSTER. BEGAN TO SHOVEL THE DRIVEWAY AND HEARD A LOUD POP FROM THE TRUCK. DIDN'T NOTICE ANYTHING UNTIL I GOT IN TO BACK UP AND SAW THE REAR PASSENGER WINDOW GAD SHATTERED. FORD DEALER WAS VERY FAMILIAR WITH THE "WINDOW" PROBLEM, AS THEY DESCRIBED IT. SAID THAT BECAUSE TH…
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STARTED THE CAR IN THE MORNING. TURNED ON THE REAR DEFROSTER. BEGAN TO SHOVEL THE DRIVEWAY AND HEARD A LOUD POP FROM THE TRUCK. DIDN'T NOTICE ANYTHING UNTIL I GOT IN TO BACK UP AND SAW THE REAR PASSENGER WINDOW GAD SHATTERED. FORD DEALER WAS VERY FAMILIAR WITH THE "WINDOW" PROBLEM, AS THEY DESCRIBED IT. SAID THAT BECAUSE THE VEHICLE WAS PAST 50,000 MILES THAT IT WAS NO LONGER UNDER WARRANTY. I RARELY USE THE REAR DEFROSTER. THE DEALER SAID I SHOULD TAKE IT TO THE LOCAL GLASS SPECIALIST TO HAVE IT REPLACED. THEY NEVER MENTIONED THAT IT MAY BE AN ELECTRICAL PROBLEM. IT SEEMS TO ME THAT A KNOWN REPETITIVE PROBLEM SHOULD BE PAID FOR BY FORD. IF IT IS AN ELECTRICAL PROBLEM, I MAY BE REPLACING MY WINDOW MORE THAN ONCE. *TR
NHTSA ODI #10557168
32,342 miles · Nov 12, 2013
Electrical SystemVisibility/wiper
I WAS LEAVING FROM WORK. I PUT MY REAR DEFROSTER ON MY REAR SLIDING WINDOW. I HEARD A LOUD POP. I LOOKED AT THE REAR WINDOW WHEN I ARRIVED HOME. THE PASSENGER SIDE REAR SLIDING WINDOW WAS SPIDER CRACKED ALL OVER. I CAN'T BELIEVE THERE IS NO RECALL ON THIS YET. ITS PRETTY SAD WHEN YOU BUY A FULLY LOADED TRUCK THAT COSTS OVER FIF…
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I WAS LEAVING FROM WORK. I PUT MY REAR DEFROSTER ON MY REAR SLIDING WINDOW. I HEARD A LOUD POP. I LOOKED AT THE REAR WINDOW WHEN I ARRIVED HOME. THE PASSENGER SIDE REAR SLIDING WINDOW WAS SPIDER CRACKED ALL OVER. I CAN'T BELIEVE THERE IS NO RECALL ON THIS YET. ITS PRETTY SAD WHEN YOU BUY A FULLY LOADED TRUCK THAT COSTS OVER FIFTY GRAND, BUT YOU CANT USE THE REAR DEFROST BECAUSE THEY MALFUNCTION. IT'S PRETTY OBVIOUS THIS IS A PROBLEM...JUST DO A SEARCH ON THE INTERNET. *TR
NHTSA ODI #10551903
37,000 miles · Nov 6, 2013
Visibility/wiper
THE REAR FACTORY TINTED POWER SLIDING WINDOW SHATTERED ON THE PASSENGER SIDE APPROXIMATELY 2 MINUTES AFTER TURNING ON THE DEFROSTER. *TR
NHTSA ODI #10551090
23,800 miles · Nov 4, 2013
Electrical SystemVisibility/wiper
IT WAS FROSTY OUT AND I TURNED ON THE REAR DEFROST. A FEW BLOCKS DOWN THE ROAD, I HEARD A POP AND MY BACK WINDOW BROKE. I HAVE THE ELECTRONIC SLIDING REAR WINDOW. *TR
NHTSA ODI #10550792
53,000 miles · Oct 22, 2013
Electrical SystemStructureVisibility/wiper
TURNED ON REAR DEFROSTER OF POWER SLIDING REAR WINDOW, RIGHT SIDE PASSENGER SECTION CRACKED INTO PIECES. NO THERE WAS NO HAIR LINE CRACK NO IMPACT TO THIS WINDOW. LOOKED AT THE LOWER HEAT STRIP IN THE BOTTOM LEFT SIDE OF THIS PANEL AND SURE ENOUGH THERE ARE BURN MARKS. NOW THE BACK DEFROSTER DOES NOT WORK AT ALL. DID FORD STAND …
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TURNED ON REAR DEFROSTER OF POWER SLIDING REAR WINDOW, RIGHT SIDE PASSENGER SECTION CRACKED INTO PIECES. NO THERE WAS NO HAIR LINE CRACK NO IMPACT TO THIS WINDOW. LOOKED AT THE LOWER HEAT STRIP IN THE BOTTOM LEFT SIDE OF THIS PANEL AND SURE ENOUGH THERE ARE BURN MARKS. NOW THE BACK DEFROSTER DOES NOT WORK AT ALL. DID FORD STAND BEHIND THEIR PRODUCT. ABSOLUTELY NOT !! THIS IS MY 2ND FORD TRUCK AND AS SOON AS I GET RID OF THIS ONE WE WILL BEING GOING GM. THANK GOODNESS THIS IS SHATTER PROOF GLASS AND WAS NOT BLOWN OUT BECAUSE MY DAUGHTER WAS IN HER CAR SEAT RIGHT UNDER THIS. *TR
NHTSA ODI #10548901
24,000 miles · Oct 18, 2013
Electrical SystemStructureVisibility/wiper
I GOT IN THE TRUCK THIS MORNING AND LEFT THE HOUSE, TURNED ON REAR DEFROSTER, AND ABOUT 3 MINUTES LATER I HEARD A LOUD "POP"! I STOPPED AND LOOKED AROUND BUT DIDN'T FIND ANY SINCE IT WAS STILL DARK OUT BUT ONCE THE SUN CAME OUT I SAW MY REAR PASSENGER WINDOW, RIGHT ABOVE MY DAUGHTER'S CHILD SEAT WAS SHATTERED. LUCKILY SHE WAS …
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I GOT IN THE TRUCK THIS MORNING AND LEFT THE HOUSE, TURNED ON REAR DEFROSTER, AND ABOUT 3 MINUTES LATER I HEARD A LOUD "POP"! I STOPPED AND LOOKED AROUND BUT DIDN'T FIND ANY SINCE IT WAS STILL DARK OUT BUT ONCE THE SUN CAME OUT I SAW MY REAR PASSENGER WINDOW, RIGHT ABOVE MY DAUGHTER'S CHILD SEAT WAS SHATTERED. LUCKILY SHE WAS NOT IN THERE. I HAVE SPOKE WITH DEALERSHIP AND THEY HAVE DENIED ANY KNOWLEDGE OF THIS HAPPENING, BUT A SIMPLE SEARCH HERE AND ON THE FORD FORUMS SHOW PLENTY OF CONSUMERS HAVING THIS PROBLEM. THIS SHOULD BE A RECALL! *TR
NHTSA ODI #10548423
75,000 miles · Sep 30, 2013
Electrical SystemVisibility/wiper
I TURNED ON MY REAR WINDOW DEFROST, I AFTER A FEW MINUTES I HEARD A SIZZLING AND THE PASSENGER SIDE REAR WINDOW HAD SHATTERED. *TR
NHTSA ODI #10546271
42,000 miles · Jun 10, 2013
VisibilityVisibility/wiperFire
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH WITH THE REAR DEFROSTER ACTIVATED, HE NOTICED SMOKE COMING FROM THE REAR PASSENGER'S SIDE WINDOW. AFTER COMING TO A STOP AND INSPECTING THE VEHICLE, HE NOTICED THERE WAS A SMALL HOLE BURNED THROUGH THE WINDOW. THE VEHICLE WAS TAKE…
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TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH WITH THE REAR DEFROSTER ACTIVATED, HE NOTICED SMOKE COMING FROM THE REAR PASSENGER'S SIDE WINDOW. AFTER COMING TO A STOP AND INSPECTING THE VEHICLE, HE NOTICED THERE WAS A SMALL HOLE BURNED THROUGH THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE POWER WINDOW WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TR
NHTSA ODI #10516019
72,350 miles · Apr 22, 2013
Electrical SystemStructureVisibility/wiper
I HAD MY TRUCK PARKED OUTSIDE DURING A HEAVY SNOWFALL DAY AT WORK. I WENT OUT AND STARTED IT TO LET IT WARM UP AND TURNED ON THE REAR DEFROST. WHEN I GOT IN TO LEAVE I NOTICED MY PASSENGER SIDE REAR WINDOW WAS SHATTERED. I HAD NO IDEA WHAT HAD HAPPENED, NOT IN AN AREA WHERE VANDALISM IS POSSIBLE. AFTER READING THE ONLINE P…
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I HAD MY TRUCK PARKED OUTSIDE DURING A HEAVY SNOWFALL DAY AT WORK. I WENT OUT AND STARTED IT TO LET IT WARM UP AND TURNED ON THE REAR DEFROST. WHEN I GOT IN TO LEAVE I NOTICED MY PASSENGER SIDE REAR WINDOW WAS SHATTERED. I HAD NO IDEA WHAT HAD HAPPENED, NOT IN AN AREA WHERE VANDALISM IS POSSIBLE. AFTER READING THE ONLINE POSTS ABOUT OTHERS WITH THIS PROBLEM I REALIZED THIS IS EXACTLY WHAT HAPPENED. *TR
NHTSA ODI #10509127
17,600 miles · Mar 29, 2013
Electrical SystemVisibility/wiper
2010 FORD F-150. OUTSIDE TEMPERATURE APPROXIMATELY 28 DEGREES. STARTED VEHICLE AND TURNED ON REAR WINDOW DEFROSTER. DROVE ABOUT 1 MILE AND WAS WAITING ALONE STOPPED AT A LIGHT. HEARD VERY LOUD BANG NOISE CONSISTENT TO A CRASH OR MUFFLED SMALL CALIBER BULLET BEING FIRED. STEPPED OUT OF MY VEHICLE TO CONFIRM I WAS ALONE ON ROAD AN…
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2010 FORD F-150. OUTSIDE TEMPERATURE APPROXIMATELY 28 DEGREES. STARTED VEHICLE AND TURNED ON REAR WINDOW DEFROSTER. DROVE ABOUT 1 MILE AND WAS WAITING ALONE STOPPED AT A LIGHT. HEARD VERY LOUD BANG NOISE CONSISTENT TO A CRASH OR MUFFLED SMALL CALIBER BULLET BEING FIRED. STEPPED OUT OF MY VEHICLE TO CONFIRM I WAS ALONE ON ROAD AND WASN'T IN AN ACCIDENT. (I WAS COMPLETELY ALONE AT 6AM WITH NO OTHER CARS IN SITE). I NOTICED THE RIGHT (PASSENGER) SIDE REAR WINDOW HAD SPIDER WEBBED AND COMPLETED SHATTERED. REAR WINDOW IS 3 PANES, RIGHT MIDDLE, LEFT. RIGHT SIDE WINDOW THAT SHATTERED WAS EXTREMELY HOT TO THE TOUCH COMPARED TO MIDDLE AND LEFT (DRIVER) SIDE. CONTACTING FORD AS I BELIEVE THIS TO BE A MANUFACTURES DEFECT AS IT HAS HAPPENED TO MANY 2010 F150S WITH TRI REAR WINDOWS. *TR
NHTSA ODI #10504970