2010 Ford F-150

WHEN APPLYING SYNC UPDATE CAUSED SEVERAL FAILURE CODES TO TRANSMISSION MODULE AND TRANSMISSION SERVO. SYNC MODULE NO LONGER WORKS AFTER APPLYING SOFTWARE UPDATE AND MUST BE REPLACED. ALL TRANSMISSION AND ENGINE CODES WERE CLEARED. I BELIEVE THE SYNC MODULE UPDATE CAUSED FAILURE CODES AND DESTROYED SYNC MODULE. FORD DEALERSHIP CANNOT EXPLAIN

I WAS PULLING ONTO AN UNDIVIDED TWO LANE HWY. AND WAS ACCELERATING UP TO SPEED. THE VEHICLE, WITHOUT ANY TYPE OF WARNING, APPLIED THE BRAKES BY ITSELF CAUSING IT TO VEER HARD LEFT AND PULLING THE TRUCK INTO THE ONCOMING TRAFFIC LANE. THE INDICATOR LIGHT FOR TRACTION CONTROL FLASHED ON AND OFF IN THE INSTRUMENT PANEL AND YOU COULD HEAR THE ABS DEPLOYING. LUCKY THERE WAS NO ONE BEHIND ME OR COMING TOWARDS ME. VERY DANGEROUS SITUATION AND QUITE FRIGHTENING FOR MY FAMILY. WE LIVE IN A RURAL COMMUNITY AND THE DEALERSHIP IS OVER 50 MILES AWAY IN ONE DIRECTION. CONCERNED ABOUT SAFELY BEING ABLE TO GET IT IN FOR DIAGNOSTICS.

2010 F150 DIED TWICE WHILE DRIVING IN LOWER SPEED ON INTERSTATE AND IN PARKING LOT. SPEED WAS LESS THAN 15 MILES PER HOUR (INTERSTATE SPEED WAS REDUCED DUE TO CONSTRUCTION). IT ALSO DIED WHEN PARKED IN IDLE. THE ONLY "CHECK ENGINE LIGHT" THAT APPEARED WAS THE OIL LIGHT. THE VEHICLE WAS INSPECTED AT A FORD DEALER BUT THEY WERE UNABLE TO FIND THE HISTORY OF THE ISSUES USING THE DIAGNOSTIC TOOLS NOR WERE THEY ABLE TO RECREATE THE ISSUE. WHEN VEHICLE DIED WHILE IN MOTION IT WAS IN DRIVE. WHEN IT DIED I LOST THE CAPABILITY TO TURN THE STEERING WHEEL OR USE BRAKES. IN ALL SITUATIONS THE VEHICLE RESTARTED AND FUNCTIONED AS NORMAL.

AS I WAS APPROACHING A SCHOOL ZONE I WAS SLOWING DOWN TO STOP FOR A CROSSING GUARD ,SLIGHTLY SLIPPERY, WITH MY FOOT APPLIED TO BRAKE THE REAR WHEEL STARTED SPINNING OUT OF CONTROL,THE TAC PEGGED , THE TRACSHION CONTROL LIGHT FLASHED REPEATEDLY, I EMEDITLY JAMMED THE TRANSMISSION INTO PARK, AND SHUT OFF THE TRUCK.RESTARTED IT AND IT WAS THEN OK, HAS NOT HAPPENED SINCE. WENT TO FORD DEALER THEY CHECKED THE COMPUTER AND FOUND NO ERROR CODES, THIS IS GOT THE POTENTIAL TO CAUSE MAJOR INJURIES. MY WIFE NOW REFUSES TO DRIVE MY TRUCK. DO NO WHAT TO DO,NEED HELP IN THIS MATTER!

MY VEHICLE HAD TO BE SERVICED THREE TIMES AT THREE SEPARATE DEALERSHIPS LAST YEAR. DUE TO AN ELECTRICAL ISSUE. THIS ISSUE CAUSED THE DASHBOARD TO SHUT OFF EVEN WHILE DRIVING, MAKING IT IMPOSSIBLE TO DETERMINE SPEED AND FUEL LEVEL. THE AC WOULD ALSO GO OUT AND THE WINDOWS CEASED TO WORK. IF THE TRUCK WAS RUNNING WHEN THIS OCCURRED IT WOULD CONTINUE TO FUNCTION BUT WITHOUT ELECTRICAL FUNCTIONS. ONCE THE TRUCK WAS TURNED OFF, IT COULD NOT BE RESTARTED. MY VEHICLE HAD TO BE TOWED THREE TIMES FOR REPAIRS. THE FIRST OCCURRENCE WAS IN DRY CREEK, LA (60MIN FROM MY HOUSE), THE SECOND OCCURRED IN NEW ORLEANS, LA JUST PRIOR TO A BUSINESS MEETING (3 HOURS FROM HOME), AND THE THIRD TIME OCCURRED WITH MY FAMILY IN OUR HOME TOWN OF LAKE CHARLES. BOLTON FORD MADE IT SEEM IT LIKE IT WAS ME WHO CAUSED THE PROBLEM. THE TRUCK HASN'T HAD AN ISSUE YET BUT WE SHALL SEE. DEALING WITH FORD CONCERNING THIS ISSUE WAS AN ORDEAL I HOPE I NEVER HAVE TO REPEAT. I STILL DON'T KNOW WHAT WAS WRONG WITH THE TRUCK SINCE THREE DIFFERENT DEALERSHIPS CONDUCTED THREE DIFFERENT REPAIRS.