2010 Ford F-150

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE TAIL LIGHTS BECAME FILLED WITH WATER IN WET CONDITIONS. THE WATER ALSO SEEPED INTO THE VEHICLE AND DAMPENED THE INTERIOR. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE RUBBER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

WHEN I TRY TO START MY CAR ALL OF THE WARNING LIGHTS AND THEFT LIGHTS FLASH AND THE VEHICLE WON'T TURN. IF I LEAVE IT FOR SOME TIME AND COME BACK AND TRY IT, SOMETIMES IT WILL WORK. WHEN IT DOES WORK IT'S ONLY BRIEFLY, THE A/C GOES OUT BUT STILL BLOWS AIR, THE INSTRUMENTS INCLUDING SPEEDOMETER GO TO ZERO EVEN WHEN I'M ON THE HIGHWAY. THIS IS A HUGE ISSUE DUE TO SAFETY AND RELIABILITY. I'VE TAKEN IT TO A FORD DEALERSHIP, THEY HELD IT FOR TWO WEEKS AND GAVE IT BACK TO ME SAYING IT WAS WORKING FINE. ON MY WAY BACK FROM THE DEALERSHIP, THE SAME THING HAPPENED AGAIN. THIS HAS BEEN A HUGE HASSLE AND I'VE HAD TO MISS WORK BECAUSE OF IT. *TR

HAVE BEEN HAVING ELECTRICAL ISSUES INCLUDING FAILING BACKUP CAMERA AT NIGHT AND TAIL LIGHTS NOT WORKING (DANGEROUS AT NIGHT) AS WELL AS FUSES BLOWING. DEALER COULD NOT DUPLICATE BUT DEALER STATES THERE IS CORROSION IN THE FUSE PANEL BECAUSE WATER ENTERED THE VEHICLE. THERE ARE SEVERAL INSTANCES WHERE FORD IS AWARE OF THIS ISSUE WHERE WATER IS ENTERING THE VEHICLE ON THE DOT.GOV AND OTHER WEBSITES. THEY ARE REFUSING TO DO ANYTHING ABOUT IT. PLEASE DO SOMETHING ABOUT THIS, FORD KNOWS THERE IS AN ISSUE AND THERE IS NO REASON FOR THEM DO GET AWAY WITH ISSUES THAT MAY CAUSE FATAL CAR ACCIDENTS INCLUDING TAIL LIGHTS GOING OUT WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT DURING A RAINSTORM, WATER PENETRATED THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT WATER WAS ENTERING THE VEHICLE VIA THE THIRD BRAKE LIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,618. THE VIN WAS NOT AVAILABLE.

THE ORIGINAL CENTER HIGH-MOUNT BRAKE LIGHT ON THE CAB OF MY TRUCK HAS A FAULTY GASKET AND DOES NOT FORM A PROPER SEAL AGAINST WATER. WATER HAS LEAKED INTO THE CAB OF THE TRUCK ON NUMEROUS OCCASIONS, CAUSING DAMAGE TO THE HEADLINER OF THE VEHICLE, AND UNKNOWN DAMAGE/RUST TO THE FLOOR OF THE VEHICLE DUE TO WATER RUNNING DOWN THE INTERIOR TRIM PANELS AND UNDERNEATH THE CARPETING. I CONTACTED THE LOCAL FORD DEALERSHIPS SERVICE DEPARTMENT AND WAS TOLD THAT FORD WAS AWARE OF THE ISSUE, AND THAT THE GASKET AND LAMP HOUSING ON NEWER MODELS OF TRUCKS WAS REDESIGNED TO FORM A BETTER SEAL AGAINST WATER. I WAS TOLD THAT I COULD EITHER BUY A NEW LAMP ASSEMBLY AT THE COST OF APPROX. $115, OR COULD USE SILICONE SEALANT AROUND THE LIGHT. THE COST OF A REPLACEMENT HEADLINER WAS NOT ADDRESSED, HOWEVER A NEW HEADLINER FOR MY VEHICLE WILL COST APPROX. $895 (PLUS LABOR) BRINGING A TOTAL IN PARTS ALONE TO APPROX. $1010.00. THIS IS ALL DUE TO A FAULTY DESIGNED GASKET THAT WAS ACKNOWLEDGED AND REDESIGNED. THERE SHOULD BE A VOLUNTARY RECALL ISSUED BY FORD MOTOR CO. AS A QUALITY ISSUE, NOT NECESSARILY A SAFETY ISSUE. I HAVE READ SEVERAL OTHER REPORTS OF THIS SAME OCCURRENCE IN YOUR "COMPLAINTS" SECTION ON BOTH 2010 & 2009 MODEL F-150 TRUCKS. IN SOME INSTANCES, THE DEALERSHIPS TOOK RESPONSIBILITY AND REPLACED THE FAULTY PARTS. I HAVE FILED A COMPLAINT WITH FORD MOTOR CO. AND AM AWAITING A RESPONSE, HOWEVER, THERE ARE POSSIBLY SEVERAL HUNDRED, IF NOT SEVERAL THOUSANDS OF OTHER TRUCK OWNERS FACING THE SAME ISSUE. FORD MOTOR CO. SHOULD TAKE RESPONSIBILITY FOR THEIR FAULTY PRODUCT, OR THIS COULD RESULT IN A CLASS-ACTION LAWSUIT. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE THIRD BRAKE LIGHT HAD A BROKEN SEAM THAT ALLOWED WATER TO ENTER AND LEAK ONTO THE REAR SEATING. THE CONTACT STATED THAT THE SEATS HAD BECOME MOLDED AND NEEDED TO BE REPLACED OR CLEANED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

STARTED TRUCK ONE MORNING RIGHT BEFORE THANKSGIVING AND NO LIGHTS DISPLAYED IN THE CONTROL DASH PANEL. GREAT RIGHT BEFORE A PLANNED TRIP. NONE OF THE GAUGES WORKED. BEGAN DRIVING AND THE RADIO STOPPED WORKING. HIT A BUMP IN THE ROAD AND SOMETHING BEEPED AND THEY CAME BACK ON FOR A FEW MINUTES AND THEN WENT BACK OFF, AND THIS TYPE OF ELECTRICAL BEHAVIOR HAS BEEN GOING ON SINCE RIGHT BEFORE THANKSGIVING. ON OCCASION I CAN JUST SHUT THE DRIVERS SIDE DOOR AND THE DISPLAY PANEL GAUGES AND LIGHTS BEGIN WORKING FOR A FEW MINUTES AND THEN WITHOUT WARNING THE DASH IS BLANK AGAIN. SOMETIMES I'M LUCKY AND THEY STAY ON FOR 50MILES BEFORE GOING OUT AGAIN. I PUT FUEL IN THE TRUCK TODAY 01-13-2013 IN SULFUR OKLA AND NO FUEL GAUGE. IT DIDN'T REGISTER AND THE DISPLAY LIGHTS BEGAN GOING OFF AND ON. I STOPPED IN PAULS VALLEY OKLA FOR A COKE, WHILE IDLING, THE OUTSIDE TEMP GAUGE CLIMBED FROM 29 ACTUAL DEGREES TO 86DEGREES IN LESS THAN 5 MINUTES BUT WHEN I BEGAN DRIVING AGAIN THE OUTSIDE TEMP WENT BACK DOWN TO 29DEGREES. ON 2 OCCASIONS WHILE ON I-35 THE GAUGES WOULD BEEP, RESET AND GO BACK OFF. I DROVE FROM ATOKA OKLA TO THE TEXAS PANHANDLE WITH NO WAY OF TELLING MY SPEED, FUEL GAUGE, NO TEMP GAUGE NO BLINKERS TO SIGNAL LANE CHANGES, I EVEN TRIED THE EMERG. FLASHERS AND THEY WOULDN'T WORK EITHER. I'M REALLY AFRAID THERE IS GOING TO BE A FIRE IN THE DASH OR SOMETHING AND I'LL LOOSE EVERYTHING, AND NO ONE SEEMS TO CARE. IT SEEMS TO BE ALL ABOUT THE SALE. MY WARRANTY IS ALMOST UP AND NO ONE CARES!, THIS IS NOT NORMAL! BEFORE I LEFT ON MY TRIP 01-08-2013 TO OKLA. I CALLED THE DEALER GENE MESSER WHERE I BOUGHT THE TRUCK, AND THEY SAID THEY WOULD HAVE A SERVICE MAN CALL. WELL IT'S THE 14TH AND NO CALL. THERE IS DEFIANTLY SOMETHING WRONG WHEN YOU SPEND OVER 40,000 DOLLARS ON A VEHICLE AND AFRAID YOUR GOING TO GET A SPEEDING TICKET, BUT WORSE BURN UP IN IT OR GET KILLED. PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT WATER LEAKED THROUGH THE BRAKE LIGHTS AND ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON. THE CONTACT WAS ALSO INFORMED THAT THE NECESSARY PARTS TO PERFORM REPAIRS WERE ON BACK ORDER. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.

: MY 2010 F-150 XLT HAS SPIDER WEB CRACKS ON THE HEADLAMP HOUSING BOTH SIDES. I HAVE KEPT MY VEHICLE IN A GARAGE EVERY NIGHT. I HAVE A FRIEND WHO HAS A 2009 F-150 THAT HAS 65,000 MILES AND HIS HAVE NO CRACKS. I CALLED MAXWELL FORD IN AUSTIN WHO IS WHERE I PURCHASED TWO VEHICLES THERE IN JANUARY 2012 AND WAS TOLD ITS PLASTIC AND THEY COULD NOT DO ANYTHING ABOUT IT. THESE CRACKS DID NOT DEVELOP FROM ROCKS OR OTHER THINGS STRIKING THE HEADLAMPS. IT LOOKS TO ME THAT IT IS SOME TYPE OF DEFECT AND I HAVE TAKEN PHOTOGRAPHS OF THEM FOR YOU TO SEE. I WANT THEM REPLACED. I HAVE AN EXTENDED WARRANTY FROM THE DEALERSHIP ON MY VEHICLE. THE SPIDER WEB CRACKS CAN BE A SAFETY ISSUE IN THE HEADLAMP PERFORMANCE. [XXX] MY NAME IS [XXX] AND I AM FROM THE FORD CUSTOMER RELATIONSHIP CENTER (CRC). I RECEIVED YOUR EMAIL REGARDING YOUR 2010 FORD F-150 XLT. I AM SORRY TO HEAR THAT THE HEADLAMP HOUSING OF YOUR VEHICLE HAS SPIDER WEB CRACKS. I UNDERSTAND THAT YOU ARE SEEKING THIS TO BE REPLACED. FOR NOW, I RECOMMEND THAT YOUR VEHICLE BE INSPECTED BY A FORD DEALERSHIP TO DETERMINE THE CAUSE OF ANY SYMPTOMS YOUR VEHICLE MAY BE EXPERIENCING. THEY HAVE FACTORY TRAINED TECHNICIANS, THE MOST CURRENT ENGINEERING SERVICE INFORMATION, AND THE SPECIALIZED EQUIPMENT TO RESOLVE YOUR VEHICLE CONCERNS.PLEASE NOTE THAT THE VEHICLE NEEDS TO BE DIAGNOSED FIRST BEFORE ANY DECISION REGARDING FINANCIAL ASSISTANCE CAN BE MADE. YOU MAY CHECK OUT WWW.OWNER.FORD.COM TO LOCATE A DEALERSHIP NEAR YOU. THIS WAS DONE AT BIRD KULTGEN FORD, IN WACO, TEXAS. PHOTOS WERE TAKEN AND SENT TO FORD REP. THEY SAID THEY DO NOT WARRANTY PLASTIC PARTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR