2010 Ford F-150

I LEFT FOR WORK IN THE MORNING AND I TURNED ON THE REAR DEFROST BECAUSE WE HAD A HEAVY FROST OVERNIGHT. WINDOW WAS FINE WHEN I GOT OUT OF TRUCK AT WORK. IT WAS A 10 MINUTE DRIVE TO WORK. WHEN I GOT BACK INTO TRUCK 10 HOURS LATER TO LEAVE WORK, I SAW THAT THE PASSENGER SIDE OF THE THREE PIECE REAR WINDOW WAS BROKEN. THE GLASS DID NOT FALL OUT OF THE FRAME SO IT WAS NOT FROM AN IMPACT. AIR TEMP STAYED JUST BELOW FREEZING ALL DAY. HAD TO SPEND ROUGHLY AN HOUR ON THE PHONE WITH MY INSURANCE COMPANY AND MY FORD DEALER TO GET THE PART ORDERED. IT WILL BE FOUR DAYS TILL IT WILL BE FIXED. I JUST HOPE NOTHING HAPPENS THAT WILL CAUSE THE GLASS TO FALL OUT OF THE FRAME. I DRIVE MY TRUCK AT LEAST 6 DAYS A WEEK SO I CANNOT BE WITHOUT IT. PLEASE DO SOMETHING ABOUT THIS ISSUE. *JS

WHILE DRIVING, THE VEHICLE LOST POWER COMPLETELY SO POWER STEERING WAS NON-FUNCTIONAL. WAS ABLE, WITH MUCH DIFFICULTY, TO GUIDE THE VEHICLE OFF OF BUSY ROAD AND ON TO SIDE STREET. DARN LUCKY I WASN'T INVOLVED IN ACCIDENT. HAD VEHICLE TOWED TO CROSSROADS FORD IN CARY, N.C. HERE IS WORD FOR WORD WHAT THE MECHANIC WROTE. "VEHICLE TOWED IN. CUSTOMER STATES VEHICLE TURNS OVER BUT WON'T START. CHECK AND ADVISE. "COULD NOT DUPLICATE CONCERN. RAN OASIS. NO CODES. READ PAST HOTLINE REPORTS FOR BAD PIN FIT FOR FUSE 27 IN UNDER HOOD FUSE PANEL. TRIED TO RELOCATE TO DIFFERENT LOCATION. WIRE TERMINAL DAMAGED DURING REMOVAL. INSTALLED INLINE FUSE HOLDER TO FUEL PUMP WIRE. INSTALLED 20 AMP FUSE. TEST DROVE AND NO PROBLEMS AT THIS TIME." SO BASICALLY, THIS WAS A FLAW IN MANUFACTURE REGARDING PIN FIT FOR FUSE 27 THAT CAUSED VEHICLE TO CEASE POWER WHILE DRIVING AND ENDANGERED PASSENGERS. I CALLED FORD SERVICE AT 800-392-3673 AND CASE WAS OPENED. CASE # [XXX]. CUSTOMER SERVICE REP AT CROSSROADS FORD WAS [XXX] AND MECHANIC WAS [XXX] . I SPOKE WITH SERVICE MANAGER [XXX] AND HE WAS MADE AWARE OF SITUATION AND I'M WAITING FOR HIS REPLY AS TO IF THERE WILL BE COMPENSATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING INTO WORK, HAD THE REAR DEFROST ACTIVE FOR ROUGHLY 10 MINUTES. AT A STOPLIGHT, NOTICED SMOKE RISING FROM OUTSIDE OF THE REAR WINDOW. AS I PROCEEDED TO PULL OFF THE ROAD, HEARD A LOUD BANG AND THE PASSENGER SIDE REAR WINDOW PROCEEDED TO SPIDERWEB. THE GASKET FOR THE REAR WINDOW HAS BEEN BURNED ON THE LOWER LEFT HAND CORNER (WHEN OBSERVED FROM OUTSIDE OF THE VEHICLE). IT IS APPARENT THERE IS AN ISSUE WITH THE REAR HEATING ELEMENT, AS OBSERVED BY THE NUMBER OF IDENTICAL COMPLAINTS ON THIS SITE. I HOPE THAT FORD STEPS UP AND DOES SOMETHING ABOUT THIS BEFORE SOMEONE ACTUALLY GETS HURT. *TR

CONTACTED FORD FIRST ABOUT RH REAR DEFROSTER NOT WORKING. LUCKILY ONLY HAD THE BURNT SMELL AND NOT THE EXPLOSION OF GLASS. BEING THIS IS THE HIGHEST NUMBER OF COMPLAINTS ON THIS SITE FORD SHOULD REALLY CONSIDER LOOKING INTO THIS BEFORE POSSIBLY A CHILD IN A CAR SEAT GETS A FACE FULL OF GLASS. AS USUALL FROM FORD I RECEIVED THE USUAL FORM LETTER BACK ABOUT NOT BEING UNDER ANY RECALLS. VEHICLE ONLY HAS 32,400 MILES ON IT. WOULD LIKE TO KNOW THE ACTUAL MANUFACTURE FORD BUYS THESE FROM. EVEN OFFERED IF THEY WERE TO SEND ME A REAR UNIT I WOULD REPLACE IT MYSELF AS BEING A AUTO TECH ALL MY LIFE AND SEND THE OLD UNIT BACK FOR VERIFICATION. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACTED STATED THAT WHILE DRIVING 25 MPH WITH THE AIR CONDITIONER ON ACTIVATED, THE FRONT PASSENGER SIDE VENT BEGAN DISPERSING HEAT. THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE RELATED FAILURE EIGHT MONTHS PRIOR BUT THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

USED REAR DEFROST (APPROXIMATELY 63 DEGREES OUTSIDE) DROVE APPROXIMATELY 5 MILES AND PASSENGER REAR WINDOW SHATTERED. WAS SITTING AT A COMPLETE STOP AT A LIGHT. SOUNDED LIKE A GUN-SHOT. RESEARCHED THE ISSUE TO FIND MANY OTHER 2010 F150 OWNERS WITH THE SAME PROBLEM WHO WERE TOLD IT WAS A SHORT IN THE REAR DEFROST ELECTRICAL. FORD WILL NOT COVER REPAIRS. *TR