2018 Ford Explorer

Roof rack rails have detached from my vehicle several times since purchasing my vehicle. The Ford dealership knows of the problem, attempted a brandade approach to solve the problem but has not fixed the problem. They used glue to try an fix a potential but that could result in the rail becoming detached on the freeway, flying off and striking another car and causing an accident. The right rail on my explorer came off on the freeway and luckily did not strike another vehicle. Despite knowing the problem and not accepting blame, my dealership asked me to pay for replacement rails. Ford should be instructed to recall all Ford Explorers with these rails and come up with a permanent fix before a major accident result in the death of someone.

The contact owns a 2018 Ford Explorer. The contact stated that while her husband was driving 55 MPH, he heard an abnormal sound coming from the vehicle. Her husband pulled over and upon inspection, her husband saw fluid leaking from the vehicle. The vehicle was towed to the residence where the dealer was notified and instructed him to tow the vehicle to the dealer for an inspection. The dealer diagnosed the vehicle with a defective water pump. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.

The contact owns a 2018 Ford Explorer. The contact stated that the low fuel warning light illuminated on the instrument panel and the vehicle was overheating. The vehicle was taken to an independent mechanic who added oil in the vehicle and stated that the water pump needed to be replaced. The mechanic also mentioned an issue with the coolant however, the contact could not recall what was stated. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and referred the contact to the NHTSA Hotline. The approximate failure mileage was 74,000.

Since the car was new I experienced occasional situations where the car would not accelerate. I thought it might be the transmission slipping as it seemed to "bottom out" when hitting the gas. The car would not respond and I would coast onto the side of road for fear of getting hit. After a minute or so, the gas pedal would work and I could keep moving. I reported it to the dealer and at that time it was winter and the roads were icy so they were not able to test it. Nothing showed up on diagnostics. It has been happening more frequently (twice since June 2022). Upon further research it seemed to be the throttle body so this week I took it to the Ford dealer where I purchased the car and told them what was happening. They confirmed that it is a bad throttle body. They are now replacing it at a cost of $781. I have found numerous sites on the internet that this is a well-known problem and in some cases it seems that Ford issued an extended warranty on defective throttle body assemblies and sensors for 10 years or 150,000 miles from the original purchase date. So why does this not apply to me? This is very dangerous and I was lucky to not get hit. When the car stops accelerating in the middle of traffic, it would be easy to get rear ended or worse.

I bought a new Fire explorer in 2018 from Napleton Ford in Libertyville, IL. It has almost 22k miles in 2011. Early July, 2022, while driving, the Sync system of my car started failing. While reversing the car a few times, the screen went black, leaving me with a few seconds very distracted that could have led to a bad accident. It was an intermittent issue for a few days until the system completely stopped working when I was driving on a highway and suddenly lost all connectivity to my car Bluetooth and left with no USB power in the car or a way to start the back AC because it was Sync locked, eventually leading to a very unsafe drive on the highway. I took it to the dealership and they investigated to find the APIM module of the car had failed and it is a very common issue with Ford. It fails almost as soon as the warranty on the car expires. I feel cheated by Ford.

on May 25th I started my car and the dashboard indicated my engine is at critical stating its overheating. I immediately turned the car off and waited 10 minutes to restart the vechle assuming it was a malfunction because the vechle hasn't been driven since the day before. As I restarted the car no warning indicators lit and the vechle was normal as usual. I drove around the corner and noticed the vechle stalling with a slight jurk. I immediately drove into an auto shop to check what's going on. I told the rep what's happening with the car. they checked the oil and stated the coolant is mixing with the oil and that I need service right away. I asked if I get an oil change will it get me home around the corner. the rep stated it shouldn't be a problem. As I left it was fine, until I reached my driveway and the vechle just shut off. I then asked for help to push the vechle into the driveway by my neighbor and was able to put the car in neutral and moved into my driveway. I searched around to see recalls on fordpass app, it only stated that it was a new CSP on my vin to upgrade the high speed cooling fan relay and it's components stating it is known to either cause overheating or fire and that the relay will be replaced for vechles with millage at or below 150000 miles. I was in the clear and covered because I was at 126,600 miles. I remembered as I turned my vechle on it stated a critical indication of my engine overheating following me turning off the vechle and waiting 10 minutes and restarting with no warning indicators on. I contacted ford for service by requesting a tow to Brandon ford. The vechle was towed and the following day a service rep named Scott called stating he received the vechle and that it's gonna take a couple of days to get to, I said no problem. the next day I was contacted by Scott and was told my engine is seized and that no service is gonna be performed and to come pick my vechle up. I found recalls for 2019 and 2020 ford vechles but not 2018

The contact owns a 2018 Ford Explorer. The contact stated that while the vehicle was parked in the garage, the vehicle inadvertently rolled. The contact stated that while shifting to reverse, the vehicle hesitated to respond. Additionally, while driving the vehicle was jerking. The service warning light was illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000.

The contact owns a 2018 Ford Explorer. The contact stated that while his wife was parked on an incline, the vehicle failed to restart without warning. Once the contact arrived at the scene, the vehicle restarted and resumed normal operation. The failure recurred four additional times after the initial failure. After the most recent failure, the contact had the vehicle towed to a dealer where the mechanic failed to duplicate the failure. The dealer replaced the battery; however, the failure returned soon after the replacement. The manufacturer was notified of the failure and the contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.

Warning light appeared and immediately power steering went out while I was driving.Even though I have a bad right arm, I was able to pull off into residential neighborhood and turn off vehicle. Dealer replaced steering gear. My explorer is a 2018. I understand there was a recall on this issue in the 2016 and 2017 explorers. Appears the 2018s are having same problem.