2010 Ford Explorer

ON MARCH 29 AT 9PM WHILE DRIVING AT 30 MPH AND PASSING A VEHICLE, MY TRANSMISSION STOPPED WORKING. IF FELT LIKE IT DROPPED OUT OF THE BOTTOM OF MY FORD EXPLORER 2004 WITH 63,445 MILES. O/D LIGHT STARTED BLINKING AND CHECK TRANSMISSION WAS ON THE DASH DISPLAY. I IMMEDIATELY BROUGHT IT TO THE NEAREST FORD DEALERSHIP, UNABLE TO DRIVE FASTER THAN 20 MPH OR SHIFT GEARS. REVERSE WAS COMPLETELY NOT WORKING. I HAD REPORTED THAT I SUSPECTED TRANSMISSION PROBLEMS A YEAR PRIOR, AND DEALERSHIP STATED THAT NOTHING WAS WRONG. IN OCTOBER 2009 AT 59,492 MILES I BROUGHT IT IN TO THE SAME DEALERSHIP AND STATED THAT WHILE GOING INTO REVERSE AND OUT OF REVERSE THE CAR MADE A CLUNKING SOUND. SOLENOID BODY WAS REPLACED UNDER WARRANTY. APPROXIMATELY 3,000 MILES LATER TRANSMISSION WAS FOUND TO HAVE A BROKEN DRUM AND NEEDED TO BE REPLACED - WARRANTY HAD EXPIRED. *TR

2010 FORD EXPLORER RENTAL FROM HERTZ. APPROX 3500 MILES. AFTER 10 MILES DASHBOARD RED WARNING SAID "SERVICE RSC IMMEDIATELY" ALSO AUDIBLE ALARM REPEATED EVERY FEW MINUTES. TOOK IT TO FORD DEALER WHO SAID IT WAS A LOOSE WIRE. AFTER 10 MORE MILES, WARNING REPEATED THEN STOPPED. THEN CAR BEGAN TO PULSATE BRAKING PULL TO THE LEFT. HAD TO DRIVE THAT WAY 45 MILES TO AIRPORT TO EXCHANGE THE CAR WITH HERTZ.*DT

JUST BOUGHT A NEW 2010 EXPLORER, TRADING IN OUR 2006. SINCE THIS IS OUR SEVENTH EXPLORER, WE DIDN'T BOTHER WITH A TEST DRIVE. WHAT A MISTAKE!!! WHEN WE WERE DRIVING HOME, WE WERE BOTH VERY UNCOMFORTABLE - THE HEAD RESTRAINTS WERE ANGLED SO FAR FORWARD THAT WE COULD NOT GET COMFORTABLE. WE PRIMARILY USE THE VEHICLE FOR LONG TRIPS, SO THAT WILL BE A MAJOR PROBLEM. I JUST SPENT A FEW HOURS RESEARCHING THE PROBLEM, AND THERE DOESN'T SEEM TO BE A SOLUTION; AND IT'S NOT JUST A FORD PROBLEM. APPARENTLY THEY HAVE TO BE THAT WAY TO MINIMIZE WHIPLASH IN A REAR-END COLLISION. THE ONES ON THE 2006 WEREN'T LIKE THESE, SO THEY MUST HAVE BEEN DEFECTIVE OR DEFICIENT (NOTE TO ALL YOU 2006 OWNERS - MAYBE YOU CAN SUE FORD IF YOU GET A WHIPLASH INJURY) I'VE BEEN DRIVING FOR OVER 50 YEARS, AND NEVER HAD A REAR END COLLISION, SO I'M GOING TO CHOOSE COMFORT OVER THE UNLIKELY CHANCE THAT I'LL NEED THE HEAD RESTRAINT AND EITHER REVERSE IT (THEN IT WON'T WORK) OR TAKE IT OUT!! *TR

TL*THE CONTACT OWNS A 2010 FORD EXPLORER. THE HEADREST ON THE DRIVER AND PASSENGER EXTENDS OUTWARD WHICH FORCES THE PASSENGER AND DRIVERS HEAD FORWARD. THE CONTACT HAS EXPERIENCED DISCOMFORT WHILE DRIVING EVEN WHEN HE ATTEMPTED TO REST HIS SHOULDERS AGAINST THE BACK OF THE SEAT. THE VEHICLE WAS PURCHASED SEVEN DAYS AGO WITHOUT HIM TEST DRIVING IT. THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO MAKE ANY REPAIRS SINCE ALL OF 2010 FORD EXPLORERS WERE DESIGNED WITH THAT TYPE OF HEADREST. THE DEALER RECOMMENDED THAT THE CONTACT ROTATE THE HEADREST; HOWEVER, THE DRIVER STATED THAT THE HEADREST WOULD NOT SERVE IT?S PURPOSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100.