2010 Ford Explorer

THE ENGINE SHUT DOWN AT ONLY 14,000 MILES.THERE WAS NO WARNING IT JUST SHUT DOWN. THE DEALERSHIP THAT REPLACED THE ENGINE TOLD ME THERE WAS A SAFETY NOTICE SENT TO DEALERSHIPS BUT THEY DID NOT HAVE TO TELL CONSUMERS. FORD KNOWS SPECIFIC ENGINES THAT COULD BE AFFECTED BECAUSE THEY WERE MANUFACTURED AT SPECIFIC PLANTS BUT HAVE NOT CONTACTED ANYONE. I WAS VERY LUCKY THAT DAY AND DID NOT TAKE THE HIGHWAY BUT A SIDE ROAD INSTEAD. I HAD MY 2 TODDLERS IN THE CAR WITH ME AND COULD HAVE CAUSED A MAJOR DEADLY ACCIDENT. *TR

8 DAYS AFTER NEW VEHICLE WAS PURCHASED, I WAS PULLED OVER BY THE SHERIFF FOR NO TAILLIGHTS. THE VEHICLE WAS LATER TAKEN INTO THE DEALER FOR REPAIR AND THEY SAID THE FUSE WAS BLOWN AND THEY REPLACED THE 15AMP FUSE TO THE SMART JUNCTION BOX. ABOUT 50 MILES LATER, A HIGHWAY PATROL DROVE BY AND ANNOUNCED ON THE SPEAKER SYSTEM TO TURN ON THE HEADLIGHTS. I CHECKED AND MY HEADLIGHTS WERE ON, SO I PULLED OVER AND NOTICED THE TAILLIGHTS WERE OUT AGAIN. THE NEXT DAY, THE CAR WAS SERVICED A SECOND TIME AND THEY SAID THEY REPLACED THE BURNED OUT FUSE AGAIN AND DID AN EXTENDED ROAD TEST AND PUT 130 MILES ON THE CAR AND SAID THE TAILLIGHTS ARE WORKING FINE. AFTER 5 DAYS OF BEING WITH THE DEALER SERVICE, WE PICKED UP THE VEHICLE, THE TAILLIGHTS WENT OUT AGAIN AFTER 100 MILES. WE WILL BE IN CONTACT WITH THE DEALER... *TR

WE RENTED A 2011 4X4 EXPLORER FOR A SKI TRIP TO TAHOE. ONCE WE CAME OFF THE PASS, THE RSC LIGHTS CAME ON. THE ANTILOCK AND SLIP LIGHTS ALSO CAME ON. THE CAR LOST ALMOST ALL BRAKING ABILITY ON SNOWY ROADS. IT WAS UNDRIVABLE AND SCARY. THE RENTAL CAR COMPANY RESPONDED IMMEDIATELY AND SENT A NEW VEHICLE OUT TO US GIVEN THE GRAVITY OF THE SITUATION. WE HAD CHAINS ON THE REAR TIRES WHEN THIS HAPPENED. WE HAD 4 KIDS INTHE CAR. HAD THE PROBLEM HAPPENED ON THE PASS, WE COULD HAVE GONE OFF THE CLIFF. WE ALMOST RAN INTO PEOPLE AND A LIGHT POLE. *TR

I RENTED A 2010 FORD EXPLORER YESTERDAY (1-SEPT-2010) WHILE MY CAR WAS BEING REPAIRED--I IMMEDIATELY NOTICED THAT THE FRONT HEADRESTS ARE DESIGNED SO THEY LEAN FORWARD WAY TOO FAR, HITTING THE BACK OF MY HEAD AND PREVENTING ME FROM SITTING IN A COMFORTABLE DRIVING POSITION. TOTALLY RIDICULOUS! GLAD I ONLY WILL HAVE IT FOR A DAY OR TWO; I WOULD NEVER BUY SUCH A VEHICLE, IT HURTS MY BACK AND NECK. *TR

TL*THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, APPROACHING A TRAFFIC STOP SIGN. THE BRAKES WERE ENGAGED AND THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT APPLIED HIS FULL BODY FORCE TO THE BRAKE PEDAL REPEATEDLY AND THE VEHICLE CAME TO A STOP. THE VEHICLE WAS ABLE TO RESUME OPERATION. THE SAME FAILURE OCCURRED ON A SEPARATE OCCASION. THE CONTACT STATED THE FAILURES WOULD OCCUR AFTER TRAVELING ON THE HIGHWAY FOR A PERIOD OF TWO HOURS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE REMAINED AT THE DEALER FOR FURTHER INVESTIGATION. IN ADDITION, THE FRONT DRIVER AND PASSENGER SIDE HEADREST WERE NOT ADJUSTABLE AND VERY UNCOMFORTABLE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS UNAVAILABLE. UPDATED 1/19/2010 UPDATED 01/27/11*JB

HEAD RESTRAINT FORCES HEAD INTO DOWNWARD TILTING POSTURE CAUSING MODERATE TO SEVERE DISCOMFORT AFTER ANY EXTENDED PERIOD OF DRIVING. ONLY SOLUTION FOUND WAS TO REMOVE OR REVERSE HEAD RESTRAINT, OR TO RECLINE SEAT TO SEVERELY RECLINED POSITION. UNSATISFACTORY DESIGN FOR THOSE INDIVIDUALS WITH STRAIGHT POSTURE. VERY POOR DESIGN. *TR

TL*THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING AT LESS THAN 5 MPH THE CONTACT APPLIED THE BRAKES. YET, THE VEHICLE SURGED FORWARD. THE VEHICLE CRASHED INTO A BUILDING CAUSING FRONT END DAMAGE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED BECAUSE IT WAS STILL ABLE TO BE DRIVEN. THE DEALER HAD NOT BEEN CONTACTED AND THERE HAVE BEEN NO REPAIRS. A POLICE REPORT IS AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 12000.

2010 FORD EXPLORER LIMITED WITH ADJUSTABLE PEDALS. THE BRAKE AND GAS PEDALS ARE TOO CLOSE TOGETHER. WHEN I STEPPED ON THE BRAKE MY FOOT CONTACTED THE ACCELERATOR PEDAL AND THE ENGINE ACCELERATED. WHEN THE BRAKE IS FULLY DEPRESSED IT IS BELOW THE LEVEL OF THE ACCELERATOR PEDAL. IF THE FOOT IS NOT FULLY ON THE BRAKE PEDAL, IT CONTACTS THE ACCELERATOR AND THE CAR JUMPS FORWARD. *TR