NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
62 reportsClear category filterMileage unknown · Sep 22, 2000
Structure
PAINT IS COMING OFF IN AREAS AND IT IS ONLY 8 Y/O, AND ALSO EVERY INSIDE DOOR HANDLE HAS BROKEN OFF IN THE SAME MANNER ATLEAST A YEAR OR TWO AGO, SO SAYS THE PREVIOUS OWNER. BOTH PROBLEMS WERE OBVIOUS WHEN VEHICLE WAS PURCHASED AND THE PREVIOUS OWNER TOOK VERY WELL CARE OF IT, I HONESTLY BELIEVE THE DOOR HANDLES WERE A BAD MAKE…
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PAINT IS COMING OFF IN AREAS AND IT IS ONLY 8 Y/O, AND ALSO EVERY INSIDE DOOR HANDLE HAS BROKEN OFF IN THE SAME MANNER ATLEAST A YEAR OR TWO AGO, SO SAYS THE PREVIOUS OWNER. BOTH PROBLEMS WERE OBVIOUS WHEN VEHICLE WAS PURCHASED AND THE PREVIOUS OWNER TOOK VERY WELL CARE OF IT, I HONESTLY BELIEVE THE DOOR HANDLES WERE A BAD MAKE IN THE FIRST PLACE IT IS OBVIOUS THEY WOULD BREAK WITH TIME OR THE FIRST PULL OF THE HANDLE. THE PAINT SHOULD NOT BE DOING WHAT IT IS DOING AT THIS POINT IN TIME, THANK YOU FOR ANY HELP YOU MAY GIVE. SUZANNE BRANTLEY, CEPA
NHTSA ODI #732243
Mileage unknown · Aug 8, 2000
Structure
IHAVE BEEN LOOKING FOR INTERIOR DOOR PANELS FOR ABOUT 2 YRS.THE PROBLEM IS WITH THE PORTION OF THE INTERIOR DOOR PANEL WHERE YOU ARE SUPPOSED TO GRAB THE DOOR TO CLOSE IT.ALL THE SALVAGE YARDS SAY THE SAME THING"IDONT HAVE TO LOOK THAT UP, I KNOW WE DONT HAVE ANY, THERE ALL BROKEN". MY CHILDREN HAVE SCRATCHED THEIR ARMS ON THE B…
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IHAVE BEEN LOOKING FOR INTERIOR DOOR PANELS FOR ABOUT 2 YRS.THE PROBLEM IS WITH THE PORTION OF THE INTERIOR DOOR PANEL WHERE YOU ARE SUPPOSED TO GRAB THE DOOR TO CLOSE IT.ALL THE SALVAGE YARDS SAY THE SAME THING"IDONT HAVE TO LOOK THAT UP, I KNOW WE DONT HAVE ANY, THERE ALL BROKEN". MY CHILDREN HAVE SCRATCHED THEIR ARMS ON THE BROKEN PLASTIC THAT IS LEFT BEHIND AFTER THE DOOR PULL/ARMREST BREAKS OFF.SINCE I HAVE BEEN UNSUCSSFUL IN TRING TO LOCATE A REPLACEMENT I CAN ONLY CONCLUDE THAT THIS IS A BIG PROBLEM. IT MAKES SHUTTING THE FRONT DOORS DIFFICULT AS THERE IS NO PLACE TO GRAB THE DOOR TO CLOSE IT. THIS IS A REAL HASSLE WHEN PARKED ON A HILL OR IT IS WINDY, AS THE ONLY THING TO GRAB IS THE DOOR HANDLE HALF THE TIME THE DOOR DOSENT LATCH FULLY MAKING IN NESSESSARY TO OPEN THE WINDOW AND GRAB THE TOP OF THE WINDOW TO SHUT THE DOOR FULLY, CREATING A SECOND HAZARD BY OPENING UP THE POSSIBILITIES OF BREAKING THE WINDOW. MY CHILDREN AS I MENTIONED HAVE BEEN SCRATCHED BADLY ENOUGH TO DRAW BLOOD ON SEVERAL OCCASIONS,AND MY WIFE HAS RUINED A COUPLE OF SWEATERS BY GETTING THEM SNAGGED ON THE JAGGED PLASTIC. FORD WANTS OVER 100.00 PER DOOR TO REPLACE THEM(I NEED ALL FOUR) AND FRANKLY ICANT AFFORD IT AND DONT THINK I SHOULD HAVE TO. THANK YOU. *AK
NHTSA ODI #726946
Mileage unknown · May 19, 2000
Structure
BOTH OF THE BACKSIDE DOORS CANNOT BE OPENED FROM THE INSIDE AS IF BOTH DOORS HAD THE CHILD SAFETY LOCK ON. BUT NEITHER DOOR HAD THE CHILD SAFETY LOCK ON. EFFECT CAN CAUSE CONSUMER AND PASSENGERS TO BE STUCK INSIDE VEHICLE FROM THE BACKSEATS. *AK
NHTSA ODI #862226
Mileage unknown · Jan 21, 2000
Structure
FRAME BRACKET HAS CRACKED AT WHERE RADUIS ARM AND BRACKET MEET ON TWO OCCASIONS, CAUSING SAFETY HAZARD. DEALER CANNOT DETERMINE CAUSE. *AK
NHTSA ODI #855332
Mileage unknown · Jan 1, 2000
Structure
ALL FOUR DOOR HANDLES CRACKED DUE TO DEFECTIVE PLASTIC USED IN MANUFACTURING. YH
NHTSA ODI #784382
Mileage unknown · Nov 15, 1999
Structure
RIGHT STRUT/PISTON ON REAR TAILGATE BROKE. PREVIOUS RECALL ON THIS BY FORD. IT EXPIRED IN JANUARY 1999. CONSUMER'S STRUT BROKE IN AUGUST 1999. FORD HAS REFUSED TO FIX THIS, EVEN THOUGH THEY RECALLED IT. CONSUMER TOOK THE MATTER TO FORD'S DISPUTE SETTLEMENT BOARD, BUT THEY REFUSED, SAYING THIS DID NOT FULL UNDER THEIR JURISDICTIO…
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RIGHT STRUT/PISTON ON REAR TAILGATE BROKE. PREVIOUS RECALL ON THIS BY FORD. IT EXPIRED IN JANUARY 1999. CONSUMER'S STRUT BROKE IN AUGUST 1999. FORD HAS REFUSED TO FIX THIS, EVEN THOUGH THEY RECALLED IT. CONSUMER TOOK THE MATTER TO FORD'S DISPUTE SETTLEMENT BOARD, BUT THEY REFUSED, SAYING THIS DID NOT FULL UNDER THEIR JURISDICTION. *AK
NHTSA ODI #850406
Mileage unknown · Jun 18, 1999
Structure
RECALL 95I007000; RECALL REPAIRS WERE DONE 4 YEARS AGO. BUT REPAIRS DONE FOR REINFORCEMENT BRACKETS ONLY APPLIED TO THE BOTTOM PART OF THE CYLINDER, NOT THE TOP PART, WHICH IN THIS CASE BROKE OFF FROM THE FRAME, CAUSING LIFTGATE TO FALL AND ALMOST RESULTING IN INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ODI #840446
Mileage unknown · Feb 25, 1999
Structure
THE DOOR GRIP ON THE DRIVERS SIDE OF THE EXPLORER CRACKED OFF FIRST. ONE MONTH LATER THE DOOR GRIP ON THE PASSENGERS SIDE CRACKED OFF. THE DOOR GRIP IS THE ONLY WAY OF SECURELY CLOSING THE DOORS. THE GRIP CRACKED OFF AS IT IS ONE MOLDED PIECE. THE ONLY MEANS OF REPAIR IS TO REPLACE THE ENTIRE DOOR PANEL AT A COST OF $415.00 PER …
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THE DOOR GRIP ON THE DRIVERS SIDE OF THE EXPLORER CRACKED OFF FIRST. ONE MONTH LATER THE DOOR GRIP ON THE PASSENGERS SIDE CRACKED OFF. THE DOOR GRIP IS THE ONLY WAY OF SECURELY CLOSING THE DOORS. THE GRIP CRACKED OFF AS IT IS ONE MOLDED PIECE. THE ONLY MEANS OF REPAIR IS TO REPLACE THE ENTIRE DOOR PANEL AT A COST OF $415.00 PER DOOR PLUS LABOR. THIS GRIP HAS SINCE BEEN REDESIGNED TO ELIMINATE THIS PROBLEM
NHTSA ODI #703739
Mileage unknown · Feb 4, 1999
Structure
THE ENTIRE REAR DOOR WAS RECALLED BACK IN 1993. THE DOOR WAS REPLACED BY FORD. I'M CURIOUS TO KNOW IF I CAN BE REIMBURSED FOR THE HYDRAULIC LIFT WHICH I JUST PURCHASED. IT FELL OFF DURING NORMAL USE. *AK
NHTSA ODI #702938
Mileage unknown · Aug 29, 1998
Structure
DRIVER'S SIDE INTERIOR DOOR HANDLE MALFUNCTIONED. ALSO,CENTER CONSOLE PADDED ARM RESTMOUNT FAILED.
NHTSA ODI #540251
NHTSA investigations
14EA00012 · Spare Tire Winch Cable
Opened Apr 14, 2000 · Closed Oct 20, 2000
Status: closed (inferred from source dates) · Structure
There is no summary currently available
PE99072 · Spare Tire Winch Cable
Opened Nov 30, 1999 · Closed Apr 14, 2000
Status: closed (inferred from source dates) · Structure
FROM THE BEGINNING OF THE 1991 MODEL YEAR PRODUCTION UNTIL THE MIDDLE OF THE 1994 MODEL YEAR PRODUCTION, FORD USED A GALVANIZED STEEL CABLE TO LIFT AND HOLD IN STORED POSITION, THE EXPLORER SPARE TIRE.ON MAY 19, 1994, BASED ON THE RESULTS OF FORD DURABILITY TESTING , FORD CHANGED TO A 4.00MM STAINLESS STEEL CABLE.THERE HAVE BEEN OVER 100 INCIDENTS IN WHICH THE ORIGINAL GALVANIZED STEEL CABLE FAILED ALLOWING THE SPARE TIRE TO DROP FROM ITS REAR STORAGE WELL.ONE OF THESE INCIDENTS CAUSED A FOLLOWING VEHICLE TO BE INVOLVED IN A COLLISION AND ON SIX OTHER OCCASIONS THE WHEEL MADE CONTACT WITH FOLLOWING VEHICLES, RESULTING IN PROPERTY DAMAGE.
RQ99016 · Liftgate Support Bracket Failure
Opened Jul 29, 1999 · No close date supplied
Status: open (inferred from source dates) · Structure
SUMMARY:ON AUGUST 22, 1995, FORD CONDUCTED SAFETY RECALL, 95V-164, ON 1992 AND 1993 MODEL YEAR EXPLORER DUE TO LIFTGATE FAILURES.THE REAR LIFTGATE HYDRAULIC CYLINDER BRACKET CAN BECOME UNATTACHED ALLOWING THE LIFTGATE TO SUDDENLY DROP.THE RECALL REMEDY WAS TO INSTALL REINFORCEMENTS ON THE BRACKETS.FORD ALSO INITIATED A SAFETY IMPROVEMENT CAMPAIGN IN OCTOBER 1995, FOR 1991-1995 MODEL YEAR EXPLORER VEHICLES WHICH WERE NOT INCLUDED IN THE RECALL, TO INSTALL REINFORCEMENTS ON THOSE BRACKET THAT WERE FOUND TO BE LOOSE OR DETACHED.THIS CAMPAIGN ENDED IN OCTOBER 1996. SINCE NOVEMBER 1996, ODI HAS RECEIVED 51 CONSUMER COMPLAINTS ALLEGING LIFTGATE FAILURES CAUSED BY THE BRACKET SEPARATION, OF WHICH 19 REPORTED THE LIFTGATE STRUCK THE OCCUPANT CAUSING 12 INJURIES.ONE COMPLAINT WAS ON 1992 MODEL YEAR VEHICLE, THREE COMPLAINTS WERE ON 1993 MODEL YEAR VEHICLES, AND 47 COMPLAINTS WERE ON 1994 MODEL YEAR VEHICLES. THIS RQ IS TO DETERMINE THE EXTENT OF THE PROBLEM EXPERIENCE AND THE SCOPE OF SAFETY RECALL 95V-164.FORD AND MAZDA ARE CONDUCTING A SAFETY RECALL CAMPAIGN UNDER RECALL NUMBER 99V-310.001/.002.
Additional source detail variants (2)
Structure
SUMMARY:ON AUGUST 22, 1995, FORD CONDUCTED SAFETY RECALL, 95V-164, ON 1992 AND 1993 MODEL YEAR EXPLORER DUE TO LIFTGATE FAILURES.THE REAR LIFTGATE HYDRAULIC CYLINDER BRACKET CAN BECOME UNATTACHED ALLOWING THE LIFTGATE TO SUDDENLY DROP.THE RECALL REMEDY WAS TO INSTALL REINFORCEMENTS ON THE BRACKETS.FORD ALSO INITIATED A SAFETY IMPROVEMENT CAMPAIGN IN OCTOBER 1995, FOR 1991-1995 MODEL YEAR EXPLORER VEHICLES WHICH WERE NOT INCLUDED IN THE RECALL, TO INSTALL REINFORCEMENTS ON THOSE BRACKET THAT WERE FOUND TO BE LOOSE OR DETACHED.THIS CAMPAIGN ENDED IN OCTOBER 1996. SINCE NOVEMBER 1996, ODI HAS RECEIVED 51 CONSUMER COMPLAINTS ALLEGING LIFTGATE FAILURES CAUSED BY THE BRACKET SEPARATION, OF WHICH 19 REPORTED THE LIFTGATE STRUCK THE OCCUPANT CAUSING 12 INJURIES.ONE COMPLAINT WAS ON 1992 MODEL YEAR VEHICLE, THREE COMPLAINTS WERE ON 1993 MODEL YEAR VEHICLES, AND 47 COMPLAINTS WERE ON 1994 MODEL YEAR VEHICLES. THIS RQ IS TO DETERMINE THE EXTENT OF THE PROBLEM EXPERIENCE AND THE SCOPE OF SAFETY RECALL 95V-164.FORD AND MAZDA ARE CONDUCTING A SAFETY RECALL CAMPAIGN UNDER RECALL NUMBER 99V-310.001/.002.
Structure
SUMMARY:ON AUGUST 22, 1995, FORD CONDUCTED SAFETY RECALL, 95V-164, ON 1992 AND 1993 MODEL YEAR EXPLORER DUE TO LIFTGATE FAILURES.THE REAR LIFTGATE HYDRAULIC CYLINDER BRACKET CAN BECOME UNATTACHED ALLOWING THE LIFTGATE TO SUDDENLY DROP.THE RECALL REMEDY WAS TO INSTALL REINFORCEMENTS ON THE BRACKETS.FORD ALSO INITIATED A SAFETY IMPROVEMENT CAMPAIGN IN OCTOBER 1995, FOR 1991-1995 MODEL YEAR EXPLORER VEHICLES WHICH WERE NOT INCLUDED IN THE RECALL, TO INSTALL REINFORCEMENTS ON THOSE BRACKET THAT WERE FOUND TO BE LOOSE OR DETACHED.THIS CAMPAIGN ENDED IN OCTOBER 1996. SINCE NOVEMBER 1996, ODI HAS RECEIVED 51 CONSUMER COMPLAINTS ALLEGING LIFTGATE FAILURES CAUSED BY THE BRACKET SEPARATION, OF WHICH 19 REPORTED THE LIFTGATE STRUCK THE OCCUPANT CAUSING 12 INJURIES.ONE COMPLAINT WAS ON 1992 MODEL YEAR VEHICLE, THREE COMPLAINTS WERE ON 1993 MODEL YEAR VEHICLES, AND 47 COMPLAINTS WERE ON 1994 MODEL YEAR VEHICLES. THIS RQ IS TO DETERMINE THE EXTENT OF THE PROBLEM EXPERIENCE AND THE SCOPE OF SAFETY RECALL 95V-164.FORD AND MAZDA ARE CONDUCTING A SAFETY RECALL CAMPAIGN UNDER RECALL NUMBER 99V-310.001/.002.
EA99004 · Blower Assembly Fires
Opened Jan 15, 1999 · Closed Apr 18, 2000
Status: closed (inferred from source dates) · Visibility:defroster/defogger/hvac System
BASED ON THE RELATIVELY LOW FAILURE FREQUENCY MEASURED OVER AN EXTENDED EXPOSURE TIME AND THE FACT THAT THE GREAT MAJOITY OF INCIDENTS ARE CONFINED WITHIN THE BLOWER HOUSING, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
DP98008 · Heater Blower Assembly Fire
Opened Sep 4, 1998 · Closed Sep 11, 1998
Status: closed (inferred from source dates) · Visibility:defroster/defogger/hvac System
There is no summary currently available
PE98048 · Blower Assembly Fires
Opened Sep 4, 1998 · Closed Jan 15, 1999
Status: closed (inferred from source dates) · Visibility:defroster/defogger/hvac System
There is no summary currently available
DP98001 · Heavy Lateral Vibration
Opened Jan 6, 1998 · Closed Feb 4, 1998
Status: closed (inferred from source dates) · Structure
NHTSA WAS PETITIONED TO COMMENCE A DEFECT INVESTIGATION OF THE SUBJECT VEHICLES ON JANUARY 6, 1998.THE PETITION ALLEGES THAT EARLY MODEL FORD EXPLORER SPORT UTILITY VEHICLES DEVELOP HEAVY LATERAL VIBRATIONS AT SPEEDS ABOVE 55 MPH AND WHEN ENCOUNTERING BUMPS AT LOW SPEEDS.THE PETITION FURTHER ALLEGES THAT THESE VIBRATIONS COULD POSSIBLY CAUSE LOSS OF VEHICLE CONTROL.THE ANALYSIS OF THE PETITION IS PRESENTED IN THE ATTACHED NOTICE WHICH IS PUBLISHED IN THE FEDERAL REGISTER.
EA97011 · Sunroof Shattering And Separation
Opened May 23, 1997 · Closed Jan 20, 1998
Status: closed (inferred from source dates) · Structure
There is no summary currently available
Additional source detail variants (2)
Structure
There is no summary currently available
Structure
There is no summary currently available
PE96074 · Sunroof (air Roof) Shatter
Opened Dec 17, 1996 · Closed May 23, 1997
Status: closed (inferred from source dates) · Structure
THE SUNROOF SHATTERED OR WAS BLOWN OFF.IN ALL BUT ONE CASE THIS OCCURRED WHILE DRIVING.
EA95018 · Separation Of Master Cylinder
Opened Jun 19, 1995 · Closed Apr 2, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
FORD CONTINUES TO SUDY THE PROBLEM ATTEMPTING TO DETERMINE WHY STUD FRACTURES ARE NOT FREQUENTLY OCCURRING IN OTHER PARTS OF THE COUNTRY.LIKEWISE, ODI CONTINUES GATHERING INFORMATION TO ASCERTAIN WHETHER THE RECALL SCOPE SHOULD INCLUDE OTHER GEOGRAPHICAL AREAS.IF EVIDENCE INDICATES THE SCOPE SHOULD BE EXPANDED, ODI WILL REOPEN THE INVESTIGATION AS WARRANTED.
Additional source detail variants (2)
Service Brakes, Hydraulic
FORD CONTINUES TO SUDY THE PROBLEM ATTEMPTING TO DETERMINE WHY STUD FRACTURES ARE NOT FREQUENTLY OCCURRING IN OTHER PARTS OF THE COUNTRY.LIKEWISE, ODI CONTINUES GATHERING INFORMATION TO ASCERTAIN WHETHER THE RECALL SCOPE SHOULD INCLUDE OTHER GEOGRAPHICAL AREAS.IF EVIDENCE INDICATES THE SCOPE SHOULD BE EXPANDED, ODI WILL REOPEN THE INVESTIGATION AS WARRANTED.
Service Brakes, Hydraulic
FORD CONTINUES TO SUDY THE PROBLEM ATTEMPTING TO DETERMINE WHY STUD FRACTURES ARE NOT FREQUENTLY OCCURRING IN OTHER PARTS OF THE COUNTRY.LIKEWISE, ODI CONTINUES GATHERING INFORMATION TO ASCERTAIN WHETHER THE RECALL SCOPE SHOULD INCLUDE OTHER GEOGRAPHICAL AREAS.IF EVIDENCE INDICATES THE SCOPE SHOULD BE EXPANDED, ODI WILL REOPEN THE INVESTIGATION AS WARRANTED.
PE95001 · Brake Master Cylinder/booster Separation
Opened Jan 3, 1995 · Closed Jun 19, 1995
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94044 · Engine Cooling Fan Cracks
Opened Jun 10, 1994 · Closed Aug 31, 1994
Status: closed (inferred from source dates) · Engine And Engine Cooling
There is no summary currently available
EA93004 · Auto Trans Prndl Misalign
Opened Jan 29, 1993 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
PE92078 · Auto Trans.prndl Misalign
Opened Sep 9, 1992 · Closed Jan 29, 1993
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
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