2017 Ford Expedition

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System); however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while coming to a complete stop, the temperature gauge was high. The vehicle then overheated. The vehicle was taken to an independent mechanic, who replaced the water pump and auxiliary pump; however, the failure recurred. The dealer was made aware of the failure but confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000. Parts distribution disconnect.

Backup camera picture frequently shows up scrambled on the screen. Sometimes the picture is fine; often it is impossible to see anything but streaks. It happens all the time. This camera seems to work better when I am on a trip. Possibly related to battery charge, but my battery is only a year old, and the issue has been occurring for a few years. I just saw your website while looking at cars, so I decided to report it.

This incident happened on July 20, 2023. I was driving to my house when I notice that there was smoke coming out of the glove compartment of my 2017 Expedition EL. I immediately stopped at the median and opened the hood to make sure there was no fire. After that, I walked to the passenger door and when I open the door I noticed a lot more smoke coming from under the glove compartment. I open the glove compartment and notice that there was fire coming from the blower motor and on the wires around it. At this very moment, I find this issue a friend of mine happened to drive by and stopped to ask me if I needed help. He saw what was happening and provided me with 2 bottles of water. We removed the glove compartment and try to put some water toward the fire but it was too late. The fire had spread throughout the dash and subsequently, the entire vehicle was lost. I didn't have time to remove any personal items from the vehicle since the fire spread really fast and also was making a wising sound, believe to be the airbags when they deployed. Even though we have insurance I don't think it is fair for the manufacturer to clean their hand on issues like this, we lost a vehicle and they should find a way to replace it.

I have been having an issue with an intermittent blower motor not working, it was replaced by ford in November 2022 and as of July 2023 it is needing to be replaced again as I have no a/c or front blower motor again. I have attempted to have this recall fixed and ford still does not have the new part so this will not continue to happen. I currently live in Florida and have 2 small kids with no a/c in our vehicle, the current dealer that I am working with stated I can get a rental car and pay for it out of my own pocket until ford can finally get a new part that will work and hope I will be refunded. They are attempting to order the temporary part again and replace the blower motor for a 2nd time but have advised me they don’t know how long it will take to get the part and when they do get the part they will need my car for 4-5 days with no option of a rental on their dime. I have been dealing with intermittent blower motor issues for almost a year now and ford has not been able to remedy this recall. I feel I am being bounced around and ford is not taking ownership of getting the new fix since 8/26/2022.

Driving through a mile-long tunnel on an interstate highway (speed limit 55 mph), the vehicle ceased to respond to the gas pedal and would not accelerate or maintain speed. Attempted to shift gears but that produced no change - it was as if the transmission was stuck in neutral, but pushing the gas pedal did not increase the rpm. As we exited the tunnel at approximately 30 mph, the driver attempted to pull over and stop the vehicle, and found that the power assist for the brakes was not working, making stopping difficult - the driver had to push the brakes very hard, multiple times, to stop the car. We did contact 911 dispatch when we thought we were going to likely impede traffic, as the tunnel only had two lanes traveling the same direction. However, no intervention was required as we reached the end of the tunnel and were able to pull over before the call was completed. The vehicle was towed to a dealership and they diagnosed a fuel pump and/or fuel pump module problem, but have ceased to respond to our calls for the past 48 hours, so we have no further information. The check engine light turned on when the car was restarted, but then later turned off, without any repair work having been completed.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the USB, the GPS System had started to malfunction. The dealer was notified of the failure however, the contact was informed that the parts to do the recall repair was unavailable. The contact then stated that the air condition system failed to operate. No warning light was illuminated. The dealer was notified of the failure and the contact was informed that the parts to do the recall repair was not available; however, the dealer offered a temporary repair for a fee. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 130,000. Parts distribution disconnect.