2017 Ford Expedition

The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the air conditioner failed. The air conditioner continued to turn off and on unexpectedly. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer for repair under the original recall and was diagnosed with an AC blower motor failure. The failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 71,456.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000(Visibility, Electrical System), and the vehicle was taken to the dealer, where the recall repair was completed; however, the defroster failed to function as intended after the recall repair. There was no warning light illuminated. The vehicle was taken back to the dealer, where it was diagnosed with blower motor failure, but the dealer declined to repair the vehicle free of charge. The contact stated that the vehicle had not experienced a blower motor failure prior to the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 136,000.

The contact owns a 2017 Ford Expedition. The contact stated that upon starting the vehicle, the blower motor assembly was abnormally loud. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The contact stated that the fan was already replaced under NHTSA Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The approximate failure mileage was 138,000.

The contact owns a 2017 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal smoky odor coming from the vehicle. The contact previously received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, and it was diagnosed and determined that the front blower motor assembly had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while starting the vehicle, the front blower overheated and burned one of the passengers' legs. The contact stated that medical attention was not needed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred to the NHTSA Hotline for assistance. The approximate failure mileage was 91,500.

The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was parked, the vehicle was making an extremely loud roaring sound. There were no warning lights illuminated. The contact stated that the engine failed to crank over the following day due to the battery being drained. The vehicle was jumpstarted and taken to the local dealer where it was diagnosed and determined that the blower motor had caused the failure. The vehicle was not repaired. The dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The manufacturer was contacted and confirmed that the repairs would be at the owner’s expense and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 121,000.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM). The contact stated that while driving at an undisclosed speed, the contact felt heat coming from the bottom of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the blower motor. The vehicle was repaired. The contact stated that the failure persisted. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the blower motor, and the contact was informed that a faulty blower motor had been installed. The vehicle was repaired. The contact stated that the failure persisted. No warning lights were illuminated. The vehicle was taken to Jones Ford Casa Grande (2425 E Florence Boulevard Suite A, Casa Grande AZ 85194). The vehicle was diagnosed, and it was determined that the blower motor wiring harness was burned and needed to be replaced. The contact was informed that the damaged part was not included in the recall repair and refused to repair the vehicle. The vehicle was not repaired for the most recent failure. The manufacturer was notified of the failure but provided no assistance and referred the contact to other Ford dealers. The failure mileage was approximately 90,000.

The contact owns a 2017 Ford Expedition. The contact stated that while driving at slow speeds during the snow, the vehicle slid on the icy road. The brake pedal was depressed, but the vehicle failed to respond. Due to the failure, the vehicle crashed into the guardrail and came to a stop. The contact stated that the air bags did not deploy. The contact was unsure if there was a warning light illuminated. The vehicle was taken to a dealer; however, no cause for the failure was found. The contact suffered injuries to her back and neck. However, medical attention was not received. A Police report was not filed. The contact also stated that the failure had occurred three years ago. The contact then received notification of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC) in 2025. The contact stated that on another occasion, the climate control front blower failed to function as intended. The contact stated the A/C was inoperable. The dealer picked up the vehicle, and the repairs were pending. The contact stated that recently, water had leaked into the front cabin of the vehicle from an unknown location and damaged the wires for the blower. The manufacturer was made aware of the failure but provided no assistance. The contact received notification of NHTSA Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM). The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Expedition. The contact stated that the blower motor had failed. The contact then received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact drove the vehicle to a dealer and the blower motor was replaced; however, the blower motor failed several days after the repair. The contact took the vehicle to an independent mechanic who diagnosed the failure as a frayed connector or pigtail that was the original connector to the blower motor that had been replaced by the dealer during the recall repair. The contact called the dealer and was informed that the manufacturer had a specific note in the recall information that only the blower motor was to be replaced and that the pig tail connector would not be covered under the recall. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 126,986.

The contact owns a 2017 Ford Expedition. The contact had NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) for the bower motor repaired. The contact stated that she returned the vehicle to the dealer who performed the remedy and was advised by the dealer that the original "pigtail" connection and resistor should have been replaced when the blower was replaced. The contact was shown how to tap the connector wires which were hanging under the dashboard on the passenger side to start the blower functioning. The contact stated that she would have to perform the action anytime the A/C or the heater needed to be activated. The vehicle had been inadequately repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System), and the repair was completed. The contact stated that while driving at an undisclosed speed, the blower located behind the glove box functioned intermittently, and the contact smelled a melted plastic odor. After a visual inspection, the contact stated that the wiring and components were hot to the touch. No warning lights were illuminated. The vehicle was taken back to the dealer, who determined that the wiring pigtail connector needed to be replaced and that the vehicle was low on coolant. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 120,000.