2017 Ford Expedition

The contact owns a 2017 Ford Expedition. The contact stated while reversing at an undisclosed speed, the rear-view camera displayed a distorted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 62,443.

While driving my children, my 2017 Ford Expedition lost power and went into 'limp' mode (wrench appears on the dash) along with an incredibly rough idle. This is at least the 3rd time that this has happened (twice before replacing the current throttle bottle) and now. This is incredibly dangerous as the vehicle loses power and leaves my family and I at the mercy of other drivers around us. It has happened on a 6 lane freeway, a 2 lane highway, and, most recently, on a city street. After a very quick search of the internet, it is no secret that there are throttle body problems with 2017 Ford Expeditions. Ford is responsible for manufacturing a vehicle that is safe and free of mechanical defects. While some problems do arise unexpectedly, it is ignorant of Ford to continue to put passengers in harms way until an injury or death happens when there is a known issue.

The contact owns a 2017 Ford Expedition. The contact stated while driving at an undisclosed speed with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop. The contact was able to stop the vehicle by engaging the parking brake. After a visual inspection of the engine compartment, the contact observed that the brake fluid reservoir was empty. After refilling the brake fluid reservoir, the vehicle seemed to return to normal functionality, but the failure recurred the same day. The low brake fluid warning light was illuminated. The vehicle was towed to the dealer, who determined that the brake master cylinder was leaking brake fluid into the brake booster. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 89,000.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) and the vehicle was taken to the dealer, where the recall repair was completed. The contact stated that upon starting the vehicle and turning the fan on high speed, the entire vehicle vibrated, including the steering wheel and the floorboard. The dealer was notified of the failure and informed the contact that they would fix the issue; however, the following day, the dealer informed the contact that additional repairs were not needed because the vehicle was operating as designed. The manufacturer was notified of the failure and contacted the dealer; however, the dealer informed the manufacturer that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was approximately 57,120.

I've received several letters about Motor Vehicle safety since last year. I contacted the Ford dealership last year for it, and instead of fixing my car, they hit it while waiting in the dealer, so they focus more on fixing the hood that was damage and body of the car, and pressured me to sign a document to agree to fix it, while I had my husband at the hospital in ICU. But, the recall problem was never fixed, they said because they didn't have the part. Something in the engine was damage, so i had to take the car almost every month to try to fix it. I kept getting letters about the recall, and they kept saying that the part was ordered and they were going to call me when ready. Never did. Last week around August 25 i received another recall letter. I added in my to DOs to call, as a single mom now, its a little difficult, so i could not call during the week, and Sunday 8/26 while I was driving my car with my children, we could hear a weird noise, then smell of smoke, and some smoke coming from the front AC blower, then the AC stopped working. I contacted the dealership this morning, and I was asked to bring the car, that they have the part ready (Which i never was notified before), so I dropped my kids in school and took the car to the dealership, after waiting for more than 2hrs, they said they part wasn't good, and they couldn't get it fixed. I need help to get this fixed, and to have a warranty that this is safe and will work.

Near total loss of brakes. Pulled in to a parking spot and brakes very squishy, upon returning brake light was on. No indication of brake fluid on ground. Added approximately 25oz of fluid topping off reservoir, upon returning home (1.5mi) the pedal travel was much longer than normal, and no fluid remaining in reservoir again. Replaced master cylinder and power booster. Upon removing the power booster was full of oil.

The contact owns a 2017 Ford Expedition. The contact stated that while driving at approximately 45 MPH, the vehicle lost motive power and decelerated before the vehicle stalled. During the failure the message "Check Owner’s Manual" was displayed. The vehicle was towed to the local dealer who diagnosed that the throttle body was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the VIN was not included in the Manufacturer’s Extended Coverage for the throttle body failure. The failure mileage was 64,000.

The contact owns a 2017 Ford Expedition. The contact stated that while reversing out of a parking space, the air conditioning suddenly failed. The contact took the vehicle to the dealer who diagnosed that the blower motor had failed and needed to be replaced. The vehicle was repaired under NHTSA Campaign Number 22V648000 (Visibility, Electrical System) however, the replacement part failed. The vehicle was returned to the dealer who confirmed the repair could not be performed a second time under the recall. The manufacturer was made aware of the failure and file a case for the failure. The manufacturer confirmed that the VIN was no longer under recall and referred the contact to the NHTSA Hotline. The approximate failure mileage was 120,000.

The contact owns a 2017 Ford Expedition. The contact stated that while operating the vehicle, the message low brake fluid was displayed. Upon inspection, it was discovered that no brake fluid was present inside the brake fluid reservoir. Later after restarting the vehicle, the warning message reappeared, and the brake pedal extended to the floor while depressed. The vehicle was later towed to the local dealer who diagnosed that the brake master cylinder was faulty and brake fluid leak had leaked into the brake booster. The contact was informed that the brake master cylinder and brake booster needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 117,000.