2015 Ford Expedition

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact stated while driving 65 MPH, with the A/C activated, the vents stopped blowing air. The contact unplugged the pig tail off the resistor under the passenger’s side dashboard. The contact stated that the pig tail was red hot and burned. The vehicle was taken to a dealer where it was diagnosed that the motor blower needed to be replaced; however, the failure persisted. The failure mileage was 244,000.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact stated that the A/C had stopped working as intended. There was no warning light illuminated. The contact stated that the A/C seat and throttle body plugs were replaced previously due to overheating. The vehicle was taken to a local dealer where it was diagnosed that the wiring harness pigtails needed to be replaced but were not covered under the recall associated with the VIN. The contact was informed by the local dealer that the wiring harness pigtail needed to be replaced prior to the recall repair or the failure listed in the recall could occur. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 175,000.

The contact owns a 2015 Ford Expedition. The contact stated that the doors rocker panels were corroded. Additionally, the contact stated that the front blower motor was intermittently inoperable. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where the recall repair was performed; however, the failure persisted due to the blower motor resistor connection failure at the wiring harness plug. The dealer was notified of the failure and informed the contact that he would be charged a repair fee because the additional repair was not included in the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 124,000. The VIN was unavailable.

The contact owns a 2015 Ford Expedition. The contact stated that while operating the vehicle, the air conditioning blower unit would intermittently shutoff. The vehicle was taken to the local dealer who serviced the vehicle under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact was informed that while servicing the vehicle it was discovered that the air conditioner blower motor unit had failed, and blower motor electrical resistor and connector had melted and needed to also be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 130,000.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had experienced the failure and the blower motor was replaced with a used part, but the failure had reoccurred. The failure mileage was 70,000. Parts distribution disconnect.

The contact owns a 2015 Ford Expedition. The contact stated that the fan switch failed to operate as designed. The contact stated that upon research, he became aware that the VIN was included in NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the parts to do the recall repair were not yet available. The dealer was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage 105,000. Parts distribution disconnect.

The contact owns a 2015 Ford Expedition. The contact stated while attempting to activate the A/C or heater, the blower fan failed to operate as designed. The contact stated that the defogger/defroster was inoperable. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the two connectors underneath the steering that were attached to the blower motor fan had melted. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) for which the VIN was included. The recall repair was completed; however, the mechanic determined that the repair had not fixed the vehicle and that the connectors needed to be replaced. The wire connectors were not replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure. The contact stated that because of this recall the resistor's plugs and wires were melted. Parts distribution disconnect.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that whenever the heater was activated, there was burning plastic odor inside the vehicle. The contact had stopped using the heater and now that the weather has gotten warmer, the contact stopped using the A/C due to the odor. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 116,000. Parts distribution disconnect.