NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
92 reports103,000 miles · Apr 2, 2018
Power Train
WHEN DRIVING THE TRANSMISSION DOWNSHIFTS AND MAKES THE RPMS REF HIGH. THEN THE WRENCH ICON WILL SHOW ON THE DASH AND THE CAR SAYS ' MILES TILL EMPTY AND THE MPH GAUGE GOES TO 0 EVEN THOUGH IT'S STILL DRIVING. IT WILL ALSO MENTION THE SPEED WHEEL SENSOR HAS MALFUNCTIONED. I CORRECT THIS BY PULLING OVER AND RESTARTING THE CAR SOME…
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WHEN DRIVING THE TRANSMISSION DOWNSHIFTS AND MAKES THE RPMS REF HIGH. THEN THE WRENCH ICON WILL SHOW ON THE DASH AND THE CAR SAYS ' MILES TILL EMPTY AND THE MPH GAUGE GOES TO 0 EVEN THOUGH IT'S STILL DRIVING. IT WILL ALSO MENTION THE SPEED WHEEL SENSOR HAS MALFUNCTIONED. I CORRECT THIS BY PULLING OVER AND RESTARTING THE CAR SOMETIMES A FEW TIMES WITHIN 5 MINUTES HAVING TO PULL OVER EACH TIME.
NHTSA ODI #11082582
Mileage unknown · Feb 26, 2018
Power Train
THE TRUCK SLOWS DOWN AND THE WRENCH COMES ON THE DASHBOARD AND AFTER THAT 3 DASHES COME UP ALONG WITH THE STATEMENT "MILES TO E FUEL LEVEL LOW" AND THE FUEL IS NOT LOW AT ALL. IN THE BOOK IT STATES POWER TRAIN. THIS HAS BEEN HAPPENING FOR ABOUT 3 MONTHS NOW.
NHTSA ODI #11074995
68,660 miles · Jan 25, 2018
Power Train
WHILE DRIVING WITH MY FAMILY OF 3 KIDS ON A 4-LANE HIGHWAY AT ABOUT 60 MPH, THE TRANSMISSION DOWNSHIFTED INTO WHAT I BELIEVE WAS 1ST GEAR. THE VEHICLE LUNGED FORWARD, LOCKED UP OR SKIDDED THE REAR TIRES AND SLOWED WAY DOWN. AFTER LETTING OFF THE GAS PEDAL, THE VEHICLE DROVE AT 20 MPH FOR A BIT AND THEN WENT BACK TO ACTING NORMAL…
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WHILE DRIVING WITH MY FAMILY OF 3 KIDS ON A 4-LANE HIGHWAY AT ABOUT 60 MPH, THE TRANSMISSION DOWNSHIFTED INTO WHAT I BELIEVE WAS 1ST GEAR. THE VEHICLE LUNGED FORWARD, LOCKED UP OR SKIDDED THE REAR TIRES AND SLOWED WAY DOWN. AFTER LETTING OFF THE GAS PEDAL, THE VEHICLE DROVE AT 20 MPH FOR A BIT AND THEN WENT BACK TO ACTING NORMAL.
NHTSA ODI #11064913
32,000 miles · Dec 31, 2017
Power Train
WHILE VACATIONING IN VIRGINIA I WAS DRIVING ABOUT 60 MPH ON A BUSY HIGHWAY WHEN THE CAR SUDDENLY SHIFTED INTO FIRST GEAR, WHICH VERY NEARLY CAUSED A REAR END COLLISION BY THE VEHICLE BEHIND ME. I GOT THE CAR TO A FORD DEALERSHIP AND IT WAS REPAIRED UNDER WARRANTY. SEEMS LIKE A VERY DANGEROUS DEFECT!
NHTSA ODI #11057727
97,760 miles · Aug 26, 2017
Vehicle Speed Control
WHILE DRIVING (SPEEDS RANGING FROM 25MPH- 70MPH) THE CRUISE CONTROL ON OUR 2013 FORD EXPEDITION LIMITED EL WILL SELF ENGAGE. TAPPING THE BREAKS AND HITTING THE CRUISE CONTROL "OFF" SWITCH WILL TEMPORARILY DEACTIVATE CRUISE CONTROL BUT IT WILL REENGAGE WITHOUT DRIVER ENGAGING CRUISE CONTROL ACCELERATING THE CAR. THIS HAS HAPPENED…
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WHILE DRIVING (SPEEDS RANGING FROM 25MPH- 70MPH) THE CRUISE CONTROL ON OUR 2013 FORD EXPEDITION LIMITED EL WILL SELF ENGAGE. TAPPING THE BREAKS AND HITTING THE CRUISE CONTROL "OFF" SWITCH WILL TEMPORARILY DEACTIVATE CRUISE CONTROL BUT IT WILL REENGAGE WITHOUT DRIVER ENGAGING CRUISE CONTROL ACCELERATING THE CAR. THIS HAS HAPPENED MULTIPLE TIMES EVEN AFTER TURNING OFF AND RESTARTING THE CAR (AND ACROSS MULTIPLE DAYS).
NHTSA ODI #11019916
72,000 miles · May 22, 2017
EngineUnknown Or Other
WHILE IN MOTION ON AN OREGON COASTAL HIGHWAY AT ABOUT 35 MPH VEHICLE HESITATED MADE A LOUD NOISE AND QUIT. AT THE TIME VEHICLE HAD ABOUT 72000 MILES ON IT, AND NEVER GAVE A WARNING INDICATOR, SHOWING ANYTHING WAS WRONG. AS A RESULT THE ENGINE HAD TO BE REPLACED. THE ONLY INDICATOR THE SERVICING DEALER PROVIDED REGARDING THE F…
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WHILE IN MOTION ON AN OREGON COASTAL HIGHWAY AT ABOUT 35 MPH VEHICLE HESITATED MADE A LOUD NOISE AND QUIT. AT THE TIME VEHICLE HAD ABOUT 72000 MILES ON IT, AND NEVER GAVE A WARNING INDICATOR, SHOWING ANYTHING WAS WRONG. AS A RESULT THE ENGINE HAD TO BE REPLACED. THE ONLY INDICATOR THE SERVICING DEALER PROVIDED REGARDING THE FAILURE WAS A MISFIRE IN NUMBER 3. THE PRODUCT IS DEFECTIVE EITHER IN CONSTRUCTION OR SOFTWARE AS NON WARNING WAS GIVING THAT ANYTHING WAS WRONG. PREVIOUSLY ON 2 DIFFERENT OCCASIONS AT 2 DIFFERENT LOCATIONS I TOOK VEHICLE IN BECAUSE IT SEEMED TO BE IDLING LOW AND BOTH DEALERS STATED NOTHING WRONG.
NHTSA ODI #10990852
32,000 miles · Feb 22, 2017
Engine
TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 73 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SERVICE INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE LOST POWER AND REDUCED SPEED. THE DRIVER COASTED TO THE SIDE OF THE ROAD AND STOPPED THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED…
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TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 73 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SERVICE INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE LOST POWER AND REDUCED SPEED. THE DRIVER COASTED TO THE SIDE OF THE ROAD AND STOPPED THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
NHTSA ODI #10956209
65,000 miles · Feb 21, 2017
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE "T-BONED" ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, NECK, AND LOWER LEFT LEG, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER…
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TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE "T-BONED" ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, NECK, AND LOWER LEFT LEG, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 65,000.
NHTSA ODI #10956060
50,000 miles · Feb 1, 2017
Latches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. IN ADDITION, THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AW…
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TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. IN ADDITION, THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
NHTSA ODI #10948854
9,500 miles · Jan 24, 2017
Service Brakes
PARKING BRAKE FAILED TO HOLD THE VEHICLE AT 1500 RPM WHICH IS REQUIRED IN MASSACHUSETTS TO PASS STATE INSPECTION. IT DOES NOT PERFORM TO SPECIFICATIONS. VEHICLE WAS ABOUT 2 YRS OLD WITH 9500 MILES. DEALER HAD TO REMOVE AND CLEAN PARKING BRAKES PARTS AND REASSEMBLE. I HAD THE EXACT SAME ISSUE WITH 2000 EXPEDITION EVERY YEAR TH…
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PARKING BRAKE FAILED TO HOLD THE VEHICLE AT 1500 RPM WHICH IS REQUIRED IN MASSACHUSETTS TO PASS STATE INSPECTION. IT DOES NOT PERFORM TO SPECIFICATIONS. VEHICLE WAS ABOUT 2 YRS OLD WITH 9500 MILES. DEALER HAD TO REMOVE AND CLEAN PARKING BRAKES PARTS AND REASSEMBLE. I HAD THE EXACT SAME ISSUE WITH 2000 EXPEDITION EVERY YEAR THE PARKING BRAKE WOULD FAIL STATE INSPECTION AND HAD TO BE REPAIRED. I CONSIDER THIS A SAFETY ISSUE AND DESIGN FLAW IF THE PARKING BRAKES CHRONICALLY UNDER PERFORM ON THESE FORD VEHICLES
NHTSA ODI #10947289
NHTSA investigations
1RQ17010 · Unexpected Transmission Downshift
Opened Dec 25, 2017 · Closed Oct 22, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
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