2013 Ford Expedition

Ford had a customer satisfaction recall (which should be a safety recall, honestly) - 19N01 - that was good for 10 years or 150K miles. My vehicle a 2013 is just outside of that 10 years but under the mileage and I am starting to have issues with the leadframe and main control. Unfortunately for me, I bought the vehicle in spring 2023, but am being told the warranty expired in 2019. Also unfortunately for me, the previous owner did not have the issue fixed. Ford is unwilling to assist with correcting the issue (even after the dealership confirmed this is the issue).

I have been having random transmission issues. Its wanting to start off in a high gear. Check engine light comes on. A wrench in the digital display. Speedometer quits working. Sometimes it wont shift, and idles way up by itself. At first turning the key off fixed it for a bit. Now its happening more and more. And now a few times it has downshifted HARD from a high gear to a low one causing us to be in danger on the highway, now fearing for our safety. Now turning off the key is not fixing the problem. It shows a code for output shaft speed sensor circuit fault.

THIS VEHICLE IS HAVING A KNOWN TRANSMISSION ISSUE. AT LEAST 6 OTHER VEHICLES ARE WAITING ON A PART THAT IS ON BACK ORDER WITH FORD CURRENTLY. THIS ISSUE CAUSES YOUR TRUCK TO FEEL AS IF IT SHIFTS INTO NEUTRAL OR PARK WHILE DRIVING THROUGH TRAFFIC! IT IS VERY DANGEROUS AND SCARY FOR ALL IN THE VEHICLE! OUR VEHICLE IS AT ONE FORD DEALER WAITING TO BE TRANSFERRED TO ANOTHER BECAUSE OF POOR CUSTOMER SERVICE.

ON CHRISTMAS EVE 2019 I LEFT CHURCH SERVICE AT 8:30 P.M. MY 3 SMALL BOYS AND I HAD BEEN IN OUR 2013 FORD EXPEDITION EL ABOUT 10 MINUTES. IT WAS 28 DEGREES OUT. WE HAD JUST PASSED THROUGH A SMALL TOWN AND WERE ON A HIGHWAY BY OURSELVES WHEN I THOUGHT I HEARD A SCRATCHY SPEAKER AND TURNED MY RADIO DOWN. WITHIN A MINUTE THERE WAS A LOUD EXPLOSION. I WAS DRIVING BETWEEN 50 AND 55 MPH DRIVING STRAIGHT FORWARD ON A SMOOTH HIGHWAY. ONE OF MY SONS SCREAMED AND ASKED IF WE BLEW A TIRE WHICH I QUICKLY RULED OUT BECAUSE AIR PRESSURE SIGNALS WERE FINE AND NO PULLING ON MY WHEEL. I FIGURED A DEER RAN INTO OUR VEHICLE BECAUSE IT HAPPENS HERE IN THE MIDWEST. AFTER A FEW MORE MINUTES OF DRIVING I HEARD TINY PIECES OF GLASS FLYING OFF THE TOP OF THE VEHICLE AND THEN IT HIT ME THAT THE SUNROOF EXPLODED. I REMEMBER READING THE ARTICLE IN MY CONSUMER REPORTS ABOUT THIS HAPPENING ACROSS THE US BUT NEVER IN A MILLION YEARS THOUGHT IT WOULD HAPPEN TO MY OLDER VEHICLE. WHEN I CHECKED IT OVER AT HOME THE GLASS HAD ACTUALLY BUBBLED UP AN AREA IN THE CENTER AND BLEW THAT AREA OUT. IT WAS ABOUT A 10" BY 5" AREA THAT BLEW OUT AND THE REST ALL CRACKED BUT DIDNT SHATTER. I ENDED UP GETTING A RECYCLED PIECE OF GLASS FROM A SALVAGE YARD AND HAD A GLASS PLACE REPLACE IT FOR A TOTAL OF $200 - WHEN I WAS QUOTED $1,000 - 1,200 TO REPLACE THE WHOLE GLASS THROUGH FORD AND A NEW SEAL.

WHILE IN MOTION ON AN OREGON COASTAL HIGHWAY AT ABOUT 35 MPH VEHICLE HESITATED MADE A LOUD NOISE AND QUIT. AT THE TIME VEHICLE HAD ABOUT 72000 MILES ON IT, AND NEVER GAVE A WARNING INDICATOR, SHOWING ANYTHING WAS WRONG. AS A RESULT THE ENGINE HAD TO BE REPLACED. THE ONLY INDICATOR THE SERVICING DEALER PROVIDED REGARDING THE FAILURE WAS A MISFIRE IN NUMBER 3. THE PRODUCT IS DEFECTIVE EITHER IN CONSTRUCTION OR SOFTWARE AS NON WARNING WAS GIVING THAT ANYTHING WAS WRONG. PREVIOUSLY ON 2 DIFFERENT OCCASIONS AT 2 DIFFERENT LOCATIONS I TOOK VEHICLE IN BECAUSE IT SEEMED TO BE IDLING LOW AND BOTH DEALERS STATED NOTHING WRONG.

WE NOTICED WHAT APPEARTED TO BE A DRIP ON DRIVER WINDOW AND CLEANED IT OFF. TIME WENT BY AND THEN NOTICED AGAIN IT ALONG WITH LITTLE NICKS IN FILM. BROUGHT CAR IN FOR OTHER ITEM AND IT WAS MENTIONED. REPRESENTATIVE CALLED AND SAID THE INNER WORKINGS OF WINDOW WAS DISINTEGRATING INSIDE THE DOOR PANEL. WE HAD TO HAVE THE REGULATOR REPLACED. THE TOTAL COST WAS $494.00. WE DONT USE THE WINDOW OFTEN SO WE HAVE NO IDEA HOW LONG THIS AS BEEN GOING ON. WE CERTAINLY WOULD NOT EXPECT THIS TO HAPPEN IN THIS AGE OF A CAR.

THE CAR HAS 31,000 MILES ON IT, AND HAS BEEN PROPERLY MAINTAINED ACCORDING TO FORD SPECIFICATIONS. ON 4 DIFFERENT OCCASIONS, THE CAR HAS SWITCHED INTO LIMITED POWER MODE WITHOUT ANY WARNING. NO ENGINE WARNING LIGHTS APPEARED, THE CAR JUST SUDDENLY SLOWED DOWN. IN EACH CASE FULL POWER RESUMED IN ABOUT 5 SECONDS. IN 3 OF THE CASES, THE POWER LOSS OCCURRED DURING A TURN, AND POWER RESUMES AFTER STRAIGHTENING OUT. ON THE FOURTH TIME, THE CAR WAS NOT TURNING IT WAS TRAVELING STRAIGHT ON A SURFACE STREET . UNDER 30 MPH AND WE ATTEMPTED TO ACCELERATE.. IF WE HAD BEEN TRYING TO ACCELERATE INTO FREEWAY TRAFFIC COMING OUT OF AN ON RAMP, WE COULD EASILY HAVE BEEN HIT BY ONCOMING CARS TRAVELING AT HIGH SPEED. THE FIRST TWO INCIDENTS HAPPENED IN MAY, THE NEXT TWO IN AUGUST. I TOOK IT TO A FORD DEALER IN FLORIDA, AND THEY SAID THAT SINCE THE COMPUTER DID NOT RECORD ANY INCIDENT CODE AND THEY COULD NOT SEE ANYTHING THAT WAS WRONG, THEY COULD NOT DIAGNOSE THE PROBLEM. WHEN IT HAPPENED AGAIN AT HOME IN TEXAS, I TOOK IT BACK TO THE FORD DEALER WE BOUGHT IT FROM. THEY ALSO SAID THEY WOULD HAVE TROUBLE FINDING THE PROBLEM WITHOUT ANY INCIDENT CODE. THEY WERE UNABLE TO REPLICATE THE PROBLEM. BUT THEY DID SAY THAT THE FRONT TIRES NEEDED AN ALIGNMENT, AND THAT THE STEERING WHEEL WAS OFF CENTER CAUSING THE THE STEERING ANGLE TO READ INCORRECT. THEY ALSO DECARBED THE ENGINE AND CLEANED THE THROTTLE BODY. THEY SAID THEY DID NOT KNOW IF THE REPAIRS WOULD SOLVE THE PROBLEM. TODAY, AUGUST 30, WHILE DRIVING STRAIGHT AT ABOUT 45 MPH, WITHOUT ANY ATTEMPT TO ACCELERATE, THE CAR SWITCHED INTO LIMITED POWER MODE FOR A COUPLE OF SECONDS, AND THEN RESUMED NORMAL OPERATIONS. THIS WAS THE 5TH OCCURRENCE. THIS CONTINUES TO BE AN EXTREMELY HAZARDOUS SITUATION, AND FORD CANNOT FIX IT.

WHEN WET OR RAINY CONDITIONS PERSIST THE FRONT PARK ASSIST SYSTEM ACTIVATES ANYTIME THE VEHICLE DROPS BELOW THE PRESENT SPEED THRESHOLD ALERTING THAT THERE IS AN 'OBJECT' PRESENT NEAR THE SENSOR. THE OCCURS WHEN THE VEHICLE IS STARTED AND PUT IN GEAR WHEN PARKED OR WHEN THE VEHICLE SLOWS FOR TRAFFIC OR TRAFFIC CONTROL DEVISES AND NO VEHICLES ARE PRESENT. THE SYSTEM ALSO RANDOMLY ALERTS IN CLEAR AND DRY CONDITIONS BUT THIS IS RARE (MAYBE ONCE A MONTH). THIS CAUSES A GRAVE SAFETY ISSUE AS YOU ARE UNSURE IF THERE COULD BE A SMALL PERSON OR ANIMAL PRESENT IN FRONT OF THE VEHICLE, THE DRIVER MUST TAKE EXTRA TIME TO EXIT THE VEHICLE AND VISUALLY VERIFY THAT NO ONE HAS ENTERED THE BLIND SPOT WHILE STOPPED OR PARKED. FORD CHECKED THE SYSTEM AND STATED THIS IS NORMAL AND A KNOWN ISSUE. THEY SAID THAT THEY ARE NOT SURE HOW TO REMEDY THE ISSUE BUT JUST TO USE EXTRA CAUTION. SERVICE HISTORY REPORTS ARE AVAILABLE ON THIS AS WELL AS VIDEO TO SHOW THIS ISSUE.