NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
118 reports89,000 miles · Nov 21, 2018
Engine
CAR WAS DRIVING FINE AND THEN IT STOPPED ACCELERATING, WOULDN'T CHANGE GEARS OR GO OVER 20MPH. WE BROUGHT IT TO OUR LOCAL REPAIR SHOP WHO THOUGHT IT WAS THE TIMING CHAIN. WE THEN HAD IT TOWED TO THE FORD DEALER (KOONS IN FALLS CHURCH, VA) THEY SAID THAT IT IS A PROBLEM WITH LOW OIL PRESSURE AND THE ENGINE HAS BEEN AFFECTED. THEY…
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CAR WAS DRIVING FINE AND THEN IT STOPPED ACCELERATING, WOULDN'T CHANGE GEARS OR GO OVER 20MPH. WE BROUGHT IT TO OUR LOCAL REPAIR SHOP WHO THOUGHT IT WAS THE TIMING CHAIN. WE THEN HAD IT TOWED TO THE FORD DEALER (KOONS IN FALLS CHURCH, VA) THEY SAID THAT IT IS A PROBLEM WITH LOW OIL PRESSURE AND THE ENGINE HAS BEEN AFFECTED. THEY GAVE US AN ESTIMATE OF $11,000 TO REPAIR (NEEDS A NEW ENGINE). THE CAR ONLY HAS 89,000 MILES AND HAS BEEN PERFECTLY MAINTAINED. I CAN ONLY ASSUME THAT A CAR THIS YOUNG THAT HAS BEEN PROPERTY MAINTAINED HAS SOME KIND OF MANUFACTURING DEFECT.
NHTSA ODI #11153081
126,000 miles · Nov 20, 2018
Power Train
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE STARTING THE IGNITION, ALL THE INTERIOR LIGHTS ILLUMINATED, BUT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THOROUGHBRED FORD (8501 N BOARDWALK AVE, KANSAS CITY, MO 64154) WHERE THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TR…
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TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE STARTING THE IGNITION, ALL THE INTERIOR LIGHTS ILLUMINATED, BUT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THOROUGHBRED FORD (8501 N BOARDWALK AVE, KANSAS CITY, MO 64154) WHERE THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE CONTACT ALSO STATED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,000.
NHTSA ODI #11152960
98,000 miles · Nov 13, 2018
Electrical SystemEngine
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF AND THE SPEEDOMETER GAUGE WENT TO ZERO. THE CONTACT STATED THAT THE VEHICLE HAD TO BE COASTED TO THE SIDE OF THE ROAD AND WOULD RESTART OCCASIONALLY. THE CONTACT CALLED MONACO & SONS MOTOR SALES, INC (767 NEW LONDON TURNPIKE, GLASTONB…
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TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF AND THE SPEEDOMETER GAUGE WENT TO ZERO. THE CONTACT STATED THAT THE VEHICLE HAD TO BE COASTED TO THE SIDE OF THE ROAD AND WOULD RESTART OCCASIONALLY. THE CONTACT CALLED MONACO & SONS MOTOR SALES, INC (767 NEW LONDON TURNPIKE, GLASTONBURY, CT 06033, (860) 652-3000) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND ADVISED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000.
NHTSA ODI #11151130
23,000 miles · Nov 9, 2018
Power Train
MY TRANSMISSION SHIFTS DOWN IN SITUATIONS IT SHOULDN'T. IT ALSO DOESN'T MATTER HOW FAST I AM GOING. THIS CREATES AN ISSUE WITH STEERING. I TRIED TO HAVE IT FIXED BUT THEY COULDN'T FIGURE OUT WHAT WAS WRONG AND IT DOESN'T DO IT ALL THE TIME SO I COULDN'T RECREATE THE PROBLEM FOR THEM. THE PROBLEM ALWAYS HAPPENS WHEN I AM TRAVEL…
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MY TRANSMISSION SHIFTS DOWN IN SITUATIONS IT SHOULDN'T. IT ALSO DOESN'T MATTER HOW FAST I AM GOING. THIS CREATES AN ISSUE WITH STEERING. I TRIED TO HAVE IT FIXED BUT THEY COULDN'T FIGURE OUT WHAT WAS WRONG AND IT DOESN'T DO IT ALL THE TIME SO I COULDN'T RECREATE THE PROBLEM FOR THEM. THE PROBLEM ALWAYS HAPPENS WHEN I AM TRAVELING AT HIGH SPEEDS (60-80) AND USUALLY WHEN I HAVE BEEN GOING UP AND DOWN MOUNTAINS IN MY AREA. IT HAPPENED VERY FREQUENTLY WHEN I USED CRUISE CONTROL IN THE PAST AND I START GOING DOWNHILL. I STOPPED USING CRUISE CONTROL BECAUSE OF THAT.
NHTSA ODI #11150402
108,000 miles · Sep 26, 2018
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING, THE LOW FUEL INDICATOR ILLUMINATED, ALL THE LIGHTING ON THE INSTRUMENT PANEL FLICKERED, AND THE VEHICLE DECELERATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, THE INSTRUMENT PANEL WAS RESET AND TH…
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TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING, THE LOW FUEL INDICATOR ILLUMINATED, ALL THE LIGHTING ON THE INSTRUMENT PANEL FLICKERED, AND THE VEHICLE DECELERATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, THE INSTRUMENT PANEL WAS RESET AND THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ALL STAR FORD (LOCATED AT 2586 RANGE PARK DR, DENHAM SPRINGS, LA 70726, (225) 490-7649) WHERE IT WAS DIAGNOSED THAT THE LEAD FRAME SPEED SENSOR OF THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
NHTSA ODI #11131784
115,341 miles · Sep 20, 2018
Power Train
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED TO 0 MPH. THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED INDEPENDENTLY AND THE SPEEDOMETER DECREASED TO 0 MPH. FURTHERMORE, THE CONTACT STATED THAT THE VEHICLE WAS STILL IN MOTION WHEN THE RPMS DECREASED TO 0 MPH. THE VEHICLE WAS …
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TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED TO 0 MPH. THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED INDEPENDENTLY AND THE SPEEDOMETER DECREASED TO 0 MPH. FURTHERMORE, THE CONTACT STATED THAT THE VEHICLE WAS STILL IN MOTION WHEN THE RPMS DECREASED TO 0 MPH. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. JOE MYERS FORD (16634 NORTHWEST FREEWAY, HOUSTON, TEXAS 77040, (713) 766-3600) WAS MADE AWARE OF THE FAILURE AND REPLACED THE TRANSMISSION LEAD FRAME. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE FAILURE MILEAGE WAS 115,341.*DT *JS
NHTSA ODI #11130380
120,000 miles · Sep 17, 2018
Power Train
FORD EXPDETION LEAD FRAME RECALL. I EXPERIENCED AN UNEXPECTED DOWNSHIFT IN MY VEHICLE. THIS WAS ATTRIBUTED TO LEAD FRAME ON MY CAR. THIS ISSUE WAS ADDRESSED BY A RECALL BUT MY VEHICLE WAS NOT INCLUDED.
NHTSA ODI #11129997
154,000 miles · Sep 4, 2018
Engine
CAM PHASER ISSUE RESULTING IN HEATED/CRACKED MANIFOLD, MELTING INTO PISTON 4, DISABLING ENGINE. REQUIRES FULL ENGINE REPLACEMENT AT $6K PARTS & LABOR.
NHTSA ODI #11124279
128,000 miles · Aug 16, 2018
Power Train
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE JERKED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE WORSENED WHEN THE VEHICLE WAS DRIVEN ABOVE 50 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTIN…
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TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE JERKED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE WORSENED WHEN THE VEHICLE WAS DRIVEN ABOVE 50 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
NHTSA ODI #11120495
108,000 miles · Aug 4, 2018
Power Train
I HAVE THE SAME YEAR, MAKE, MODEL, TRANSMISSION AND THE SAME EXACT UNEXPECTED MALFUNCTION WITH THE LEAD FRAME AS WHAT THE RECALL NUMBER 16S19 IS FOR HAPPENED 3 SEPARATE TIMES. ONE TIME WAS WITH MY WIFE, TWO CHILDREN UNDER THE AGE OF 5 AND MYSELF ON A BUSY ROAD RIGHT AFTER A DOWNHILL BLIND CURVE WHERE MANY BAD ACCIDENTS HAPPEN F…
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I HAVE THE SAME YEAR, MAKE, MODEL, TRANSMISSION AND THE SAME EXACT UNEXPECTED MALFUNCTION WITH THE LEAD FRAME AS WHAT THE RECALL NUMBER 16S19 IS FOR HAPPENED 3 SEPARATE TIMES. ONE TIME WAS WITH MY WIFE, TWO CHILDREN UNDER THE AGE OF 5 AND MYSELF ON A BUSY ROAD RIGHT AFTER A DOWNHILL BLIND CURVE WHERE MANY BAD ACCIDENTS HAPPEN FROM SPEEDERS. THE REASON MY VEHICLE IS NOT BEING RECALLED BECAUSE IT WAS MANUFACTURED LESS THAN 60 DAYS AFTER THE RECALL DATES FOR THE MALFUNCTIONING VEHICLES. SO I HAVE TO COME PUT OF MY POCKET $750+ TO GET IT FIXED WHEN FORD MOTOR COMPANY WHO I HAVE BEEN WITH FOR 15 YEARS NOW IS REFUSING TO ACCEPT THAT THE PROBLEM IS STILL ACTIVE IS OTHER EXPEDITIONS OUT SIDE OF THE DATES OF THE 2012 RECALLS. ALL IT'S GOING TO TAKE IS JUST ONE TIME FOR SOMETHING BAD TO HAPPEN OR ANY TYPE OF ACCIDENT DUE TO THIS PROBLEM AND I WILL BE SEEING FORD MOTOR COMPANY IN COURT. I AM SO BOTHERED BY THIS, I HAVE REACHED THE POINT TO WHERE I WILL MOST LIKELY NOT GIVE FORD ANOTHER PENNY OF MINE.
NHTSA ODI #11115717
Official recalls
3Apr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Feb 2, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS." THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT-HAND SEAT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17010 · Unexpected Transmission Downshift
Opened Dec 25, 2017 · Closed Oct 22, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
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