I bought this vehicle early 2023. From the moment I bought it I’ve had a loud ticking sound come from the dash or the motor when I start the car also when it’s really hot out. It also didn’t blow cold air. So I had to save up enough money to replace the AC components in my 2011 expedition. After I got it “repaired” It only laste…
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I bought this vehicle early 2023. From the moment I bought it I’ve had a loud ticking sound come from the dash or the motor when I start the car also when it’s really hot out. It also didn’t blow cold air. So I had to save up enough money to replace the AC components in my 2011 expedition. After I got it “repaired” It only lasted about six months and that’s being conservative. $2000 later and it’s blowing hot air and still making you loud ticking sound. I pretty much replaced all the components that deal with the AC and the blower. I don’t know what to do anymore, but it makes a loud ticking sound when I’m driving, when I start the car, anytime. And I also don’t have cold air anymore.
NHTSA ODI #11703218
19,499 miles · Jun 16, 2020
Fuel/propulsion SystemUnknown Or Other
CHECK ENGINE LIGHT COMES ON AND IT READS CHECK FUEL FILL INLET? IF I CAN FIND SOMEONE TO TURN IT OFF THEY WILL CLEAR IT BUT WITHIN A WEEK IT IS BACK ON. *TR
NHTSA ODI #11329137
252,000 miles · May 16, 2019
Unknown Or Other
THE VEHICLE WAS IN MOTION ON AN EXIT RAMP AND THE SUNROOF SHATTERED.
NHTSA ODI #11207976
80,000 miles · Mar 16, 2018
Unknown Or Other
TIMING CHAIN NEEDS REPLACED AGAIN AFTER HAVING IT REPLACED 18 MONTHS AGO
NHTSA ODI #11079740
Mileage unknown · Aug 13, 2017
Power TrainUnknown Or OtherInjury
I EXPERIENCE HEADACHES AND DIZZINESS WHEN DRIVING THERE HAS BEEN TIMES I HAVE TO PULL OVER TO AVOID CRASHING. I BELIEVE CARBON MONOXIDE MAY BE THE RESULT OF THESE SYMPTOMS.
NHTSA ODI #11014941
84,000 miles · Aug 3, 2017
EnginePower TrainUnknown Or Other
UPON HARD ACCELERATION OVER 3000 RPM A BURNT EXHAUST ODOR ENTERS THE CABIN. AT ALL TIMES
NHTSA ODI #11012663
38,000 miles · Dec 12, 2016
Electronic Stability Control (esc)Unknown Or OtherVehicle Speed Control
STABILITY CONTROL APPLIES BRAKES RANDOMLY IN NORMAL CONDITIONS. PRIMARILY THIS HAS BEEN AT SLOW SPEEDS. BRAKES PULSATE AND VEHICLE IS DIFFICULT TO STEER/CONTROL. ON 12/11/2016 THE STABILITY SYSTEM KICKED IN AT THE SAME TIME THE "RESUME" BUTTON WAS PRESSED FOR THE CRUISE CONTROL. THE FRONT BRAKES APPLIED WITH FORCE AS THE CAR WAS…
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STABILITY CONTROL APPLIES BRAKES RANDOMLY IN NORMAL CONDITIONS. PRIMARILY THIS HAS BEEN AT SLOW SPEEDS. BRAKES PULSATE AND VEHICLE IS DIFFICULT TO STEER/CONTROL. ON 12/11/2016 THE STABILITY SYSTEM KICKED IN AT THE SAME TIME THE "RESUME" BUTTON WAS PRESSED FOR THE CRUISE CONTROL. THE FRONT BRAKES APPLIED WITH FORCE AS THE CAR WAS TRYING TO ACCELERATE TO 70 MPH WITH THE CRUISE CONTROL. THE VEHICLE BEGAN TO FISHTAIL AND THE TRANSMISSION LOCKED UP. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE INTERSTATE, BUT THE VEHICLE BEHIND ME HAD TO SWERVE INTO THE MEDIAN TO AVOID HITTING ME FROM BEHIND, AND THE DRIVER IN THE RIGHT LANE WAS FORCED TO BRAKE TO AVOID ME. THE VEHICLE WAS TRAVELLING AT APPROXIMATELY 67 MPH ON INTERSTATE 85N IN SOUTH CAROLINA. THIS PROBLEM HAD BEEN REPORTED TO MY FORD DEALER, BUT THEY "COULD NOT FIND PROBLEM" IN SERVICE DEPT.
NHTSA ODI #10934715
Mileage unknown · Jun 18, 2015
Unknown Or Other
LESS THAN A MONTH AFTER I BOUGHT THE CAR, THE FRONT PASSENGER SIDE WINDOW WOULD NOT GO DOWN AND CAR WAS MAKING A CLICKING NOISE WHEN AC WAS TURNED ON. TOOK CAR BACK TO DEALERSHIP WHERE IT WAS PURCHASED AND THEY REPAIRED THE WINDOW AND REPLACED PART THAT WAS MAKING CLICKING NOISE. LESS THAN A MONTH LATER, WE HAD SAME ISSUE WITH…
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LESS THAN A MONTH AFTER I BOUGHT THE CAR, THE FRONT PASSENGER SIDE WINDOW WOULD NOT GO DOWN AND CAR WAS MAKING A CLICKING NOISE WHEN AC WAS TURNED ON. TOOK CAR BACK TO DEALERSHIP WHERE IT WAS PURCHASED AND THEY REPAIRED THE WINDOW AND REPLACED PART THAT WAS MAKING CLICKING NOISE. LESS THAN A MONTH LATER, WE HAD SAME ISSUE WITH FRONT PASSENGER SIDE WINDOW. HAVE NOT HAD THE OPPORTUNITY TO TAKE IT BACK TO THE DEALERSHIP WHERE I PURCHASED TO GET IT FIXED. WE HAVE BEEN "LIVING" WITH THE FACT THAT WE CANNOT OPERATE THAT WINDOW. HAVE ALSO NOTICED THAT WHEN I GET IN THE CAR AFTER IT HAS BEEN SITTING FOR A WHILE, IT DOES NOT ALWAYS WANT TO GO INTO REVERSE SMOOTHLY AND THEN WHEN I TRY TO MOVE FORWARD AFTER BACKING OUT, THE CAR LUNGES FORWARD (TRANSMISSION ISSUE?). ADDITIONALLY, I HAVE TO AGREE WITH THE OTHER COMPLAINTS I'VE SEEN ON THIS WEBSITE THAT THE ANGLE OF THE HEADRESTS IS EXTREMELY UNCOMFORTABLE AND UNSAFE.
NHTSA ODI #10725886
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ17010 · Unexpected Transmission Downshift
Opened Dec 25, 2017 · Closed Oct 22, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
2011 Ford Expedition Problems, Complaints & Recalls | Skip That Year
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