2019 Ford Escape

When getting gas..afterwards went to start and it would act like it wasn't getting gas..within hours after the check engine light came on..took to dealer to read trouble code..came up as a p0496..evap purge valve sticking open..also have noticed the built in remote start function is not working and will sound horn briefly instead..also looked up code my self and understand that it is a emissions safety issue being that it is evap purge valve..and have scheduled a appointment with dealer to have it fixed..due to the fact I have a extended service warranty on it..

The vehicle went from normal operating temperature to max temperature on the gauge in a matter of seconds and triggered a vehicle overheat warning message. The vehicle was consuming coolant and has the issue described in TSB 20-2100. Coolant was leaking into the cylinders and hot exhaust gas was leaking into the coolant, which quickly caused the engine to rapidly overheat to an extreme temperature. The extreme engine temperature could have caused a fire.

The contact owns a 2019 Ford Escape. The contact stated that there was smoke coming from the tailpipe. While driving, the vehicle was slow to respond. Additionally, the contact’s son, who is a mechanic, informed her that there was water entering the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the vehicle was built with the wrong engine. The mechanic informed the contact that the engine was a long-block engine and should be a short-block engine. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 75,000. The VIN was not available.

My transmission failed at 64,000 miles and the car is currently in the dealer awaiting repair. I was traveling down a long hill on the interstate 86 in NYS. The adaptive cruise control was on.and set to 60mph. The engine suddenly accelerated to 7500 rpm but this did not change the speed of the car. I was startled by this high revving engine situation and tapped the brake, disengaging the adaptive cruise control and causing the engine to stop the highspeed revving. I put the car in neutral and rolled to a stop on the roadside. There were no warning lights before or after the incident. I had the car towed to the Ford dealership where I purchased the car. They confirmed that the car needed a new transmission but the transmissions were back ordered with no available date when it would be available. The transmission would have to be rebuilt a a cost of $9000. I figured this close to the warranty mile expiration date and still within the warranty time expiration, Ford would do something to help with partial or full coverage for the transmission. I opened a case with Ford customer support and and they refused any funds to help with this repair. This is not the first issue with this car. In April of 2022, I had a check engine light come on. The car which had 40,000 miles on it was running fine but I brought it to the dealer to check it out. To my surprise the car needed a complete engine replacement. This was called a "long block" replacement. I brought this previous repair to Fords attention as a possible reason the transmission died way before it's normal lifespan but received no sympathy. So I am stuck with a $10,000 expense on a four year old car.

The contact owns a 2019 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle stalled. The contact was able to restart the vehicle; however, the check engine warning light illuminated. The contact stated that he had been filling the coolant reservoir constantly prior to the engine stalling due to the engine overheating. The contact was able to restart the vehicle and drove it to a dealer who diagnosed the vehicle and determined there was coolant intrusion into the cylinders. The contact stated that the dealer replaced the short block under Technical Service Bulletin: 19-2139 - Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The vehicle was repaired. The contact stated that the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was 69,619.

Cylinder 1 misfire due to coolant seeping down cylinder wall. Found a TSB 19-2346 pertaining to this condition. To resolve issue engine replacement is recommended. Ford service center issued assessment and recommended service: Replace engine long block assembly, has coolant in #1 cylinder causing misfire and check engine light as described in TSB22-2229. Cost for service $7,207.23 plus tax & labor. Opened case with Ford customer care; advisor has stated on 10/18/2023 that there are no financial assistance programs available to assist with repair. Ford customer care advisor is still trying to find assistance, case has remained open.

The contact owns a 2019 Ford Escape. The contact stated that the vehicle was taken to the local dealer, where the engine was replaced. The contact stated that while driving, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the oil was changed. The contact's son noticed that there was white smoke coming from the exhaust and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact's neighbor informed her that there was white smoke coming from the tail pipe. The vehicle was taken back to the same local dealer, where it was diagnosed that the driver's side CV joint was leaking, and the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. While driving the “Transmission Service Now” message was displayed. The vehicle was taken to the local dealer and the contact was informed that the torque converter valve needed to be replaced or the transmission needed to be replaced. The vehicle was taken to an independent mechanic, who stated there was an unknown substance in the line. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked, shuddered, and would not properly accelerate. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were informed of the failure, but no assistance was provided. The failure mileage was 60,000.

The check engine light would come on at high RPMs and the car would begin to shake violently. I would generally pull over and turn off the engine in order to stop if from misfiring. This occurred after an engine replacement in the vehicle. The engine now has a crack in it and the short block needs replacing. This is the second time I am in need of an engine replacement in 90k miles on the vehicle. The cylinders continue to intermitently misfire and the engine leaks oil. The first time is needed replacing the engine overheated and told me to pull over when I was driving. The next day the engine would not start.