2019 Ford Escape

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle inadvertently lost motive power with the check engine warning light displayed. The vehicle was towed to the residence and later driven to the local dealer who diagnosed that coolant was present inside cylinder #2. The contact was advised that the head gasket needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 63,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle began to drive rough and was hesitating. The vehicle was taken to the local service center who diagnosed a misfire in the cylinder #2 and that the number two spark plug was fractured. The vehicle was repaired but the failure reoccurred. The vehicle was later taken to the local dealer who discovered that coolant was present inside cylinder #2 and informed that the engine short block was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 74,800.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled with several warning lights illuminated. Due to the failure, the vehicle was towed to the dealer where it was discovered that an electrical spike had burned out several electrical sensors. The dealer replaced the alternator to correct the failure; however, the failure returned nearly a week after the repair. The vehicle was towed back to the dealer where a short in the electrical wiring harness was found. The manufacturer was notified of the failure. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was 59,512.

I have to replace the rear trailing arm bushings, it is pulling out of the arm. I have 49k in mileage and do not drive off road. I think this was a bad part when built or installed incorrectly for this to happen. I am [XXX] old never have I had never had to repair anything like this before on any of my vehicles. I took my car in for a oil change at ford Ciocca in Flemington and was told I need back brakes rotor and rear trailing arm. I replaced the brakes and rotor and they had to order the part for this bushing 833 dollar for part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, he observed that the rear door latch was separating from the door panel. The contact stated that the door was able to open, close, and lock as needed. The vehicle was taken to a dealer where it was determined that the door assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was 57,598.

The contact owns a 2019 Ford Escape. The contact stated while driving 30 MPH, the vehicle started to hesitate. The RPM then rose to an elevated level. There was an abnormal knocking and rattling sound detected. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the connecting rod bearings were worn and recommended that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 61,194.

The contact's son owns a 2019 Ford Escape. The contact stated that while his son was driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion in the engine and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 101,250.

I purchased my car 2019 FORD ESCAPE in September 2023, last week it cut off. It will not crank. I changed the key forb batteries, then the engine stated "ENGINE FAULT SERVICE NOW". The car did start but after running about 40 mins, I noticed the heat was not working, only cold air coming out. All of a sudden, the ENGINE ran HOT. I pulled over cut it off. Looked under hood, coolant reservoir was empty. Finally got coolant in the car. After driving another week, added more coolant. I am now on my 4th container of antifreeze in a little over 2 weeks. no visible leak on the ground under the hood. This morning , my car would not start again. And a smell was inside the car like exhaust fumes, a sweet smell, plastic burning smell. the smell was inside however when I got out of the car you ccould smell the smell away also like 10 feet. I checked my oil and the stick was covered with black thick oil; however when i checked the dipstick MY CAR WAS EMPTY OF OIL.