2019 Ford Escape

The contact owns a 2019 Ford Escape. The contact stated that while driving at approximately 30 MPH, the temperature gauge moved to Hot, and the message "Engine Overheating, Pull Over Safely" was displayed. The check engine warning light illuminated. The contact stated that upon pulling to the side of the road and parking the vehicle, the temperature decreased completely. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into an unknown cylinder had caused the engine to fail. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 53,000.

- The tire side walls blew out. There are several tears approximately 2-3 inches long. - It happened going about 55 and maintaining control of the car was difficult. My wife was broke down alone in an isolated area. - I took the tire to Twin State Ford in St Johnsbury VT where it was looked at by the service department. He commented that the sidewalls of the other tires were cracking. He confirmed there was a safety recall on the tires for the year make and model that matched my car but he said my VIN number was not included. Ford number 21S10 recall date 2021-03-09 - A few seconds before the tire blew out the low tire light came on. I called the Ford Manufacture Customer service they said my vin number was not included in the recall and gave me a case number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In the last six months fourteen of sixteen original equipment lug nuts have had to be replaced because they were "swollen". The dealer was able to do this work but I am concerned for the times when I was not having the vehicle serviced. What if I had had a flat tire and could not change the tire because of this issue? This would put me and the vehicle at risk to find a place of safety to replace the tire.

In some of the affected vehicles the 1.5L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or may run in a rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into a cylinder bore.

The contact's son owns a 2019 Ford Escape. The contact stated that upon starting the vehicle, the vehicle made an abnormal loud sound. The contact stated that the failure persisted while driving. The vehicle was taken to several independent mechanics. An independent mechanic diagnosed that the flex plate was fractured and needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: SSM48725. An unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 87,000.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine block had failed, causing coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000.

I was stopped in traffic on a local freeway at rush hour. The vehicle behind me was slowing to a stop. An SUV did not slow down and hit the vehicle behind me at approximately 60 mph. That vehicle was flipped when the SUV collided with it. The SUV collided with me, pushing my vehicle into a van in front of me and then sending my vehicle across 3 lanes of the highway. In the initial impact, my seat back was bent backwards and twisted from the initial impact. With the second impact, I was then thrown forward and my face hit the steering column and my right side and arm hit the center console. I was wearing my seatbelt. The cabin briefly filled with smoke which may have been from the engine failure. None of the airbag deployed.

The contact owns a 2019 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming from the exhaust, with the check engine warning light illuminated. The contact exited the vehicle and checked under the hood and became aware that the coolant reservoir was low on coolant. The contact refilled the coolant reservoir and drove to a local dealer where the vehicle was diagnosed. The contact was informed that there was a misfire in cylinders #2 and #3 due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.

The contact owns a 2019 Ford Escape equipped with Kumho Tires, Tire Line Crugen HP71, Tire Size: P235/45/R19, DOT Number: 1H2TEYA8E. The contact stated that the TPMS warning light was illuminated. The contact attempted to inflate the tires; however, the tires were not able to hold air. The contact stated there was tread separating on all four tires. The contact stated that all four tires installed had been installed in August 2023. The vehicle was taken to a tire dealer who informed the contact that the tires were in good condition and recommended a wheel alignment. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate vehicle failure mileage was 125,000. The tire failure mileage was 9,000.