2019 Ford Escape

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the engine started overheating with the high engine temperature warning light illuminated. The contact pulled over to the side of the road and added coolant to the coolant reservoir and waited for the engine to cool down. The vehicle was restarted, and the contact inspected the vehicle and became aware that the coolant reservoir level was low and added coolant. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic result was provided to the contact. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.

The contact owns a 2019 Ford Escape. The contact stated when the vehicle was started, the check engine warning light illuminated. The contact stated that the failure had occurred while returning home from visiting a nearby town. The vehicle was driven to the residence. The following day, the vehicle was taken to the dealer where it was diagnosed with head gasket failure, coolant intrusion into the engine, and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. In addition, the contact was informed that the repair was not covered under the Customer Satisfaction Program: 21N12. The failure mileage was approximately 68,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the message "Hot" was displayed. The contact stated that the failure had been recurring intermittently. The contact stated that upon inspecting the vehicle, there was sufficient coolant in the coolant reservoir and the engine was not overheating. The contact stated that while starting the vehicle, there was a significant amount of white smoke coming out of the exhaust pipe. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine base had failed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.

Took my 2019 escape in for regular maintenance of changing spark plugs and transmission fluid change. My vehicle was running just fine no issues when I brought it in. They did the service and only after a test drive did it start to misfire. Long story short the mechanic found it was issue with a faulty cracked piston in the cylinder which caused antifreeze to leak into the cylinder. The only repair for this is a new engine! I regularly serviced my vehicle several times a year at ford and never once received any sort of recall alerts in the mail, email or ford app nor did any the of ford service technicians mentioned anything during service appointments. Excuse my wording If I didn’t use the correct terms but this is literally the same issue the f150’s are having so I am curious to why mine has not been recalled yet? I have a 5 year old suv that now needs a new engine and ford knows about the fault and they best replace my engine for free this is shady ford. I’m single mom of 3 kids I can’t afford to replace an engine?! That’s why I bought the 2019 escape brand new to avoid stuff like this happening on a older vehicle but now here I am with a vehicle that is un drivable after 5 years!! Please add this model to your recall ford don’t be so greedy it’s your mistake you pay for it!

While driving once I exited off the highway the rpm gauge was going up and down before I could exit onto a secondary highway. If I would have continued on the highway and loss acceleration I would have been in danger as well as other drivers because I no longer had control of making the car move. All of a sudden, the car started to slow down and when I pressed the accelerator, the car jerked and would not accelerate so as I pulled over. After I pulled over, I could not get the car to move again and the accelerator would not work at all. Had to call a tow truck. Towed to dealership. Dealership called 2 days later to tell us the transmission needed to be replaced.

Coolant is going into the engine. Ford will not replace since it is a known issue and not a recall. I've had to replace cylinder 3 and spark plug since car started jolting down the road and wouldn't go past 30 mph. Constantly adding coolant. It is available for inspection upon request. Safety is a big issue since I have 2 kids that are with me in that vehicle. If the engine fails while I'm driving it puts everyone on the road at risk. Local Ford dealership confirmed with me this issue was coolant intrusion. This issue has been ongoing since June 2024 until present Nov 2024. Messages for engine failure have popped up. Overheating has came about. Misfiring popped up.

Car started having Misfire code around 40,000 miles (September 2023). Spark plugs and coils were changed out twice within a few months of each other. The last technician to replace the coils said it looked like oil was on the spark plugs. Check Engine light still remains on to this day. Around 55,000 miles, noticed coolant was needing to be replaced every other day. Took to Ford Dealership 10/29/24. Video from Technician, shows coolant leaking into engine and stated this is a common problem TSB and we need a new engine ($9,088). Took to local mechanic for second opinion (11/2/24). He found the same issue. Per Ford Dealership, car is out of warranty as of March 2024 (5 year/50,000). This car was purchased used 1/2023 with 26,800 miles. The car hesitates to start. I have to try multiple times to start the car. Called Ford Motor Company 11/06/24 and they stated to file with NHTSA.