2019 Ford Escape

The contact owns a 2019 Ford Escape. The contact stated that while attempting to accelerate at various speeds, the vehicle shuddered and jolted independently while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined the converter assembly, pump assembly, and a screen assembly needed to be replaced. The vehicle was previously repaired at the same local dealer for converter assembly, pump assembly, and a screen assembly; however, approximately 30,000 miles later the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.

2.0 liter engine misfires cyl 1 &3 coolant loss. Ford tsb 22-2229 States engine needs to be replaced for $10000. 66,000 miles and 6 years. engine number [XXX] [XXX]. Ford says if engine was made 37 days later it would not be defective. ( known defective engine put in my car which I purchased new.) [XXX] original owner INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that there was coolant intrusion into the cylinders, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 52,000.

Ford eco boost coolant intrusion super common problem ford knows about… quoted 8k for a new motor on a car that’s worth 13k. No warnings, barely and coolant leaking, just started overheating when driving one day. Only has 80,000 miles. It has been look at by a ford dealer and a family friend mechanic. It’s not good to overheat on a 4 lane highway and have to get out of the car to put coolant in it.

The contact owns a 2019 Ford Escape. The contact stated that while reversing, the rearview camera image was black, almost causing the vehicle to strike a pedestrian. The contact stated that the failure was a recurring failure. Additionally, the contact stated that the speedometer and fuel gauge readings were inaccurate, and the hatch had failed to open intermittently. The contact stated that the vehicle was previously taken to the dealer, where unknown repairs were performed; however, the failures persisted. The contact also stated that the Auto START/STOP system was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at approximately 50 MPH, the accelerator pedal was depressed; however, the vehicle lost motive power with the engine revving abnormally. The contact pulled over to the side of the road and restarted the vehicle however, after driving 100-feet, the failure reoccurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 80,133.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was running rough, with the check engine warning light illuminated. In addition, the contact stated that there was a misfire coming from the engine. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. In addition, the contact stated that when the spark plug was removed, the spark plug fractured, and part of the spark plug was left inside the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact was informed that the repair was not covered under warranty. The failure mileage was approximately 50,000.

The contact owns a 2019 Ford Escape. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an internal coolant leak and that the short block, along with several other unknown parts needed to be replaced. The contact researched and was made aware of a possible recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 11,000.

During the month of January my vehicle started to overheat. I pulled over immediately and opened the hood. The coolant was bubbling over and I let it cool down. Once it cooled down I checked the level and noticed it was low. Which was weird since there had not been a leak. I filled it up and went on my way to work. I had my mechanic look at it and there was coolant in the engine. He stated take it to Ford ASAP. Which I did. I had it towed to the ford dealer and was told they would assess it and give me quote for repairs. After a week they cam back with it needs a new engine and the quoted repair was $7800. This car has 80K on it and was purchased from a ford dealer with 33K and was serviced regularly. Zero reason to need an engine unless it was a manufacturing defect. I start to look into recalls and low and behold there is a recall for the same issue from 2017-2019 of April. My car was produced in June I believe. I call Ford Motors and start a claim. After 30 days we finally come to an agreement. I pay $3200.00 and they pay the balance which was helpful considering I was still making payments. Finally get my car back the end of April.