2019 Ford Escape

Similar to most Escape drivers, I experienced a sudden transmission issue while I was driving. The car would not accelerate even when firmly pressing on the gas, then would jump in a delayed reaction causing a movement in my car I could not control. No check engine light, no indication of trouble in a well maintained vehicle with less than 85,000 miles. Did have a recall for previous powertrain issue, likely will be told by Ford that it’s unrelated. Ford service advisor also acted like this was the first time he’d heard of any kind of issue. Yeah right, look at the number of people complaining of the same issue.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle shuddered abnormally, and there was white smoke coming from the exhaust pipes. In addition, the contact became aware of an abnormal coolant consumption. The check engine warning light was occasionally illuminated. The vehicle was taken to a local dealer, where it was diagnosed with OP code: 62. The contact was informed that the short block needed to be replaced. The local dealer informed the contact that the failure was related to TSB: 19-2208; however, the VIN was not included. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 117,645.

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into the cylinder had caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,600.

Was driving out of town when the car started to slow down on its own, and when stepping on the gas kept slowing down and jerking and we had to pull over and shut it off. Did that a few times and then would go gaining speed a little at a time, except when going up a hill. Then would start to slow down and almost stall on the busy highway. Traffic was backing up behind us unable to pass and we continually had to keep pulling over on the highway as the car would start to stall. Then the check engine light came on, and a couple times it flashed. We pulled into our hometown garage (Heisler Auto, Mohall ND) and they checked it out and said it was a cylinder 1 misfire. We purchased spark plugs and did that ourselves. The problem continued immediately after we put them in and the check engine light came on again. We took back to Heisler Auto and 2 weeks later they changed out the coil packs to see if that was the issue. The issue continued when they took it out for a drive and upon further inspection found it to be the timing chain. It will be another 2 weeks before they get the part and do the work. So it’s been a whole month with no vehicle to drive. There was no warning signs of this. Car has driven great and has had great gas mileage until Bam, that day it just quit running. I will upload the $2200 repair bill after they get it done. I wanted to send this off now so I don’t forget. I called Ford and I have a case number for this: CXH-04637344 and they told me to file the complaint with you.

The contact's daughter owns a 2019 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption, the engine was overheating, and misfiring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into cylinder #4. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 81,000.

Coolant is leaking into #4 cylinder causing misfire. This will lead to a blown engine. It is a known issue with Ford but there isn’t a recall as of today. TSB 22-2229 has been released. I spent a lot of money with the plan this car would be safe and reliable for 10+ yrs and well over 100k miles. I am afraid to drive it but have no choice as I work to support my three children and myself. I have owned five Ford vehicles in 40 yrs and have felt loyal to the co. The co needs to be loyal to its customers and fix the issue in my Escape and all others that this disaster is effecting. Thank you. Feel free to contact me.

The contact owns a 2019 Ford Escape. The contact stated while driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal, and the vehicle was shaking abnormally. The contact stated there was heavy white smoke coming from the exhaust pipe before the vehicle unexpectedly shut off. The contact stated that the vehicle struggled while being restarted. There was no warning light illuminated. The contact pulled over to the shoulder and the vehicle was towed to an independent mechanic. The contact stated that a diagnostic test was performed, and it was discovered that there was coolant entering into the engine, resulting in engine failure. The local dealer was notified of the failure but offered no assistance. The manufacturer was notified of the failure by mail and the contact recently received a response that the manufacturer was not responsible for the failure. The vehicle was not repaired. The failure mileage was 115,000. The VIN was not available.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that when the vehicle was started, the vehicle jerked, and white smoke was coming from the exhaust. The vehicle was taken to an independent mechanic where it was diagnosed with spark plug failure. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact's husband inspected the vehicle and determined that the coolant level was low, and the coolant reservoir was refilled. The contact stated that the coolant reservoir needed to be refilled constantly; however, there were no visible coolant leaks. The vehicle was taken to another independent mechanic and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. The contact was also referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 83,500.