2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spark plugs. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, who then determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 110,000.

Check engine light came on steady. Took vehicle in for service at 1st possible appt. Was told it was engine block failure due to faulty porous block installed by Ford. Vehicle has 54000 miles on it, 8 months out of the 60,000/5yr powertrain warranty. Have an extended warranty but they refused to pay stating Ford knew about the faulty engine blocks installed on thousands of vehicles. Ford had issued a TSB warning of potential engine failures in these vehicles, but no recall. TSB 22-2322 Huge safety issue due to possibility of catching fire or breaking down on busy interstate. Vehicle currently at Ford dealership with a repair price tag of 10,400.

I bought a used 2018 Ford escape eco-boost SUV from Elder Ford. I recently have been experiencing coolant problems where the coolant is dissipating from the engine. The car has run hot two or three times and now there appears to be coolant and oil mixed together that's over the engine and it appears that there is a cracked head gasket. I have researched on the computer to find this is a known problem from Ford back to 2010 and there are multiple customers that have experience the same thing. Now I believe the engine has to be replaced. Ford needs to be held accountable for this faulty mechanism. There's a coolant intrusion issue which causing gulping of the coolant into the cylinders. Apparently Ford changed the area around the pistons to an open deck which is causing this problem . I noticed that there's a class action lawsuit in California for the same problem.

The contact owns a 2018 Ford Escape. The contact stated while his wife was driving approximately 35-45 MPH, the check engine warning light illuminated, and the vehicle was overheating. A message advising to pull to the side of the road was displayed. The contact's wife was able to veer to the side of the road. The vehicle was taken to the nearest independent mechanic, where the water pump, the serpentine belt, the water pump gasket, the cylinder head temperature sensor and the coolant temperature sensor were replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while his wife was driving at an undisclosed speed, the check engine warning light illuminated, the message "Service Now" was displayed, and the vehicle went into LIMP Mode. The vehicle was taken to the independent mechanic, where it was diagnosed that there was hydrocarbon intrusion into the coolant system. The mechanic determined that the failure was related to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed there was coolant intrusion into the cylinders, and the dealer determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,100.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact became aware of a flowing liquid sound underneath the hood. The vehicle was taken to the independent mechanic where it was diagnosed with coolant leak into the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of Customer Satisfaction Program: 21N12; however, the contact was informed that the repair could not be covered under the Customer Satisfaction Program. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,000.

Widely known issue that the engine has coolant leaking into the engine. Ford issued a statement on it. Now the same thing is happening to my car. Safety of myself and others put at risk by vehicle running incorrectly and engine is now misfiring resulting in difficulty maintaining power while driving. Problem has been confirmed by independent body shop and is being confirmed but dealer now. Check engine light was on at 97k and now at 106k with same codes.