2017 Ford Escape

The vehicle began idling rough when starting and was also blowing white exhaust smoke, which triggered an engine code. We took the vehicle to a local mechanic who ran the engine codes that had been pulled from the vehicle and determined that it was related to a TSB that involved coolant leaking into the engine possibly due to an intake manifold bolt backing out which caused damage due to coolant subsequently leaking into the engine. We took to our dealer who advised us that Ford will not do anything for us due to vehicle not being under warranty, even though this was an ongoing concern that Ford was aware of for quite some time.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to several independent mechanics who diagnosed the vehicle with a coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

Service engine light came on and I called Ford Service to get the car inspected. I had to wait a few days until there was an opening in the service department. I continued to drive car but engine stopped in the middle of my road while backing out of my driveway several times. I live on a busy street but luckily no cars when this happened. When Ford finally inspected vehicle I was informed that the engine needs to be replaced due to head gasket leaking into engine. I have an extended warranty but it won't cover replacing the engine because this is a known problem with these engines so a loop hole was written into warranty. The Ford service department indicated that this is a known factor for 2017 Ford Escapes and I am surprised there is no recall as my engine stopped while in the roadway.

The contact owns a 2017 Ford Escape. The contact stated while driving 25 MPH, the engine warning light illuminated. The vehicle hesitated and was slow to respond. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was an indication of coolant intrusion in the engine. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that there was no recall coverage for the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 52,533.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle overheated and stalled. There was no warning light illuminated. The contact was able to pull to the side of the road and the vehicle failed to restart. The vehicle was towed to the dealer, where the air compressor, water pump, and thermostat, and radiator were replaced; however, the failure persisted. The contact stated while driving 55 MPH, the failure recurred. The vehicle was towed to the dealer, where it was diagnosed and determined that there was a coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 118,000.

The engine was misfiring/car was jerking under light load acceleration causing the inability to maneuver the car as expected. The coolant temperature spiked causing me to have to pull over abruptly and this could have caused an accident. Ford knows that their 1.5L ecoboost motors suffer from a design flaw that causes the engines to fail from coolant intrusion into the cylinder but there has not been a formal recall for this issue. There were no CEL, only an message that said 'engine fault - service now"

What component or system failed or malfunctioned, and is it available for inspection upon request? Engine developed a coolant leak into the cylinders, filling them with fluid and causing loss of engine power and constant misfires. How was your safety or the safety of others put at risk? Vehicle suddenly lost power while driving due to the engine overheating caused by running dry of coolant. Was able to maneuver car into a nearby parking lot. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check engine light came on shortly before engine began overheating.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 46,000.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic where a tune-up was performed; however, the failure returned. The vehicle was taken back to the independent mechanic where a code reader determined an oil leak in the head gasket. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN. The manufacturer was not notified of the failure. The failure mileage was approximately 133,000.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact's son used a code reader that determined that the O2 sensor was defective. The vehicle was taken to a Ford dealer where it was confirmed the O2 sensor was defective; however, the mechanic also discovered coolant intrusion into an engine cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 48,000.