2017 Ford Escape

On [XXX], I was driving on [XXX] south getting ready to turn left when the car wouldn't move. It just stopped. It would shift into reverse and drive but it wouldn't move in either direction. I had it towed to Batesville, MS Ford dealership. Their assessment was that the part that was causing the problem wasn't the part in the recall. I don't believe that to be true. My car is still not repaired. I got it towed back to Memphis and it's just sitting now because I can't afford a $4000 repair. Please help me get my car repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle lost power while driving nearly causing a rear end collision. There was no warning when incident occurred. Check engine light illuminated with code for misfire on number 1 cylinder and misc misfire. After this happened I’m constantly adding coolant to engine. When I first start the vehicle coolant smell and steam from tail pipe. Did not take to dealership because of cost involved for verification and dealership said new engine would cost approx 10000.

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked and attempting to start the vehicle, the vehicle failed to respond as intended with the check engine warning light illuminated. The contact stated that several days later while attempting to start the vehicle, there was a considerable amount of white smoke coming from the exhaust pipe. The contact inspected the coolant reservoir and became aware that the coolant reservoir was empty. The contact refilled the coolant reservoir; however, two days later the coolant reservoir was empty again. The vehicle was taken to a local dealer where it was diagnosed with a coolant leak. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

The contact called on behalf of his daughter who owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was misfiring. The contact stated that the failure persisted and the engine overheated. The contact was able to pull the vehicle to the side of the road, where white smoke was coming from the front of the vehicle near the engine compartment. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion into cylinder #1. The vehicle was not repaired and remained with the dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the check engine and engine overheated warning lights illuminated. The vehicle went into low power mode, and the contact parked and turned off the vehicle. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was towed to her daughter's residence. The daughter is a mechanic instructor, and her husband is a mechanic who determined that the head gasket was blown, and the engine needed to be replaced. The local dealer was contacted and informed the contact that a diagnostic test needed to be performed. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 110,766.

The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 78,000.

2017 Ford Escape, only owner, just out of warranty. Service engine light came on and vehicle seemed to have an odd sound when first started in the mornings, took to dealership and was told cause was cylinder 4 misfire, had low coolant and the pressure test showed cooling system-coolant intrusion into cylinder 4. I was given an estimate of $7300 to replace short block per TSB 22-2322. My vehicle has a little less than 40,000 miles on it, and just had an oil change with inspection about a month and half ago with no issues found. Don’t know how I can have a cracked block with less than 40,000 miles. I believe this to be a factory defect, and have seen many other complaints online about the same issue. I did see that Ford had a recall for this same issue on the 2017 Ford Escape ecoboost.?.?.? I believe there should be a recall on my vehicle also. I have maintained my vehicle and do not drive it hard.