2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 45 MPH, the vehicle was shaking and vibrating abnormally. The contact stated that the check engine warning light was flashing off and on. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 62,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The engine overheating warning light was illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact was informed that the repair was not covered under a recall. The failure mileage was approximately 116,500.

For this car Engine check light came on and then car was overheating. The car was taken to the dealer. They said that coolant got into the engine which caused the malfunction and over heating. It was inspected by the dealer. It is similar to the previous recall done for ford escape Internal coolant leak causing engine overheating.

Per my mechanic, after 2 rounds of Cylinder #2 misfire, it seems as though there is coolant leaking into the engine. I have had this card for 2.5 yeas and have less than 100K miles on it. Research shows that I may need a new engine at $6-8K on a car that I have put 5k miles on in 2 years and still owe over $10k on. Per research, this has been a known issue for years and nothing has been done about it. Vehicle is available for inspection upon request, if it will assist in my situation. Per research, this issue causing severe overheating and some cars run the risk of catching on fire and some just stop functioning altogether. My car was sputtering on a cold start, and then my car and Ford App told me there was an issue with the engine. My first plug/wire/boot replacement was on 8/10/24 due to the check engine light. ODB showed it was a misfire on #2, and on 9/7/24, the check engine light came on again and per the readouts from the ODB, it is another misfire on #2 and the plug has fouled again. I have currently spent over $600 on just diagnosing this issue, and the paperwork uploaded it just for the first visit. I have also reached directly out to Ford, who advised me to take it to a Ford Dealership for their diagnostics, and then they will see what is covered, if anything. My case number for that is CXH-02610243-K4Z7X8. My diagnostic for Ford will only be covered if they find an issue that is covered by a recall, warranty, Service Plan, or Customer Satisfaction Program. So that is going to add to additional costs, as according to my research, there is no recall.

Our car has less than 100,000 miles on it. We have the eco boost engine on our escape and one day when we were driving, the engine light came on then the car turned off and wouldn’t turn back on. We’ve never missed an oil change or any repairs and have not been in an accident. The dealership says it needs a whole new engine because of a KNOWN problem with these cars. They said they have seen hundreds of them. In fact, a recall was just done on them for thousands of vehicles with the same engine, but not our model despite having the same issue. A quick Google search confirmed that many other people have had the exact same issue. How many more people will it take to realize it’s a concern? We had kids in the car. We are a military family with medically fragile children and can’t afford a new engine on our own. Our car was relatively new. This shouldn’t happen from a well known company. How many other hard working families have to suffer? We should have been included in the recall a couple days ago that included all 2.7 boost engines for every model but ours. Please please look into it. It is most definitely a safety concern and could have ended much worse for us.

Engine started misfiring, check engine light came on while driving on the highway. It was barely running, had to pull over 2 lanes to the narrow shoulder in traffic. No warning until it happened. Never had a check engine light before on this vehicle. P0302 misfire. Was told the engine needs to be replaced at 79,000. There was a recall for this exact problem yet my VIN was not included and i never got any mail stating this could happen.Very sudden and dangerous problem, lucky i was able to pull over out of traffic.

The contact’s mother owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The contact stated that the thermostat temperature gauge indicated that the engine was overheating. The vehicle was driven to the shoulder of the road and parked. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the VIN was not covered under recall repair for the engine failure. The failure mileage was approximately 95,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the "Service Engine Now" and "Engine Service Require" messages were displayed. The vehicle was taken to an independent mechanic, who replaced the water pump, but the failure persisted. The vehicle stalled while driving. The vehicle was towed to a transmission specialist, who replaced the transmission for the second time; however, the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the alternator and coolant pump; however, the failure recurred, and the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, there was white smoke coming out of the exhaust pipe. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the Customer Service Program: 19B36 had been completed in July 2020. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 134,000.

When we purchased our "ford certified" 2017 ford escape it came with a "lifetime engine warranty" issued from (protective asset protection) also a "gold" certified warranty from the ford dealership. when my wife was driving our children to soccer practice the dash board lit up and told her the engine was overheating and she was forced to immediately pull over. thankfully there were no vehicles behind her or heading directly towards her on the two lane road at the time. this could have been very dangerous for my family and others on the road. ford dealership said this is a known problem and the only solution is to replace the engine. neither ford, our local dealership, or the lifetime engine warranty from (protective asset protection) would cover or assist with any help monetarily. we still are making payments for this "ford certified" vehicle so unfortunately we were forced to get a second loan to pay the $7,651.37 for the replacement engine. there are many people and vehicles having the same "Ecoboost Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL." isuue. PLEASE help!!!