Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1510–25K
17625–50K
30450–75K
25375–100K
237100–150K
34150K+
1,155 reports with mileage · 1,522 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 1,564 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 507 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 390 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
39 crash reports15 fire reports38 injury reports
What owners actually said
2,677 reports
72,000 miles · Sep 10, 2024
Engine And Engine Cooling
The contact owns a 2017 Ford Escape. The contact stated that while cold starting the vehicle, the vehicle was idling rough until the engine had warmed up. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there w…
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The contact owns a 2017 Ford Escape. The contact stated that while cold starting the vehicle, the vehicle was idling rough until the engine had warmed up. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.
NHTSA ODI #11613735
Mileage unknown · Sep 10, 2024
Engine
Coolant intrusion causing engine damage. Unable to drive. Ford knows about it because they had a Customer Satisfaction program 21N12 but only made coverage last until November 30, 2022. There needs to be a recall NOW.
NHTSA ODI #11613725
94,000 miles · Sep 10, 2024
EngineEngine And Engine Cooling
The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 40 MPH, the vehicle shuddered, and lost motive power. The contact stated that the message "Engine over temperature" was displayed and the temperature gauge indicated that the engine was hot(H). Additionally, the contact observed an abnormal bu…
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The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 40 MPH, the vehicle shuddered, and lost motive power. The contact stated that the message "Engine over temperature" was displayed and the temperature gauge indicated that the engine was hot(H). Additionally, the contact observed an abnormal burning odor after exiting the vehicle. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was in the process of being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 94,000.
NHTSA ODI #11613704
51,000 miles · Sep 9, 2024
Engine
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the engine was idling rough. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of t…
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The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the engine was idling rough. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 51,000.
NHTSA ODI #11613579
Mileage unknown · Sep 9, 2024
Engine
Engine misfired, caused coolant leak into the engine causing a faulty engine and white smoke to go out the tail pipes.
NHTSA ODI #11613518
Mileage unknown · Sep 9, 2024
Engine
Started having repeat misfires on #3 cylinder and high engine temperature warning. The coolant level is low every morning after the vehicle sits overnight. Misfire happens at initial start up and seems to clear as the vehicle is driven. I believe this condition is related to a known design flaw.
NHTSA ODI #11613515
Mileage unknown · Sep 9, 2024
Engine
Coolant intrusion into the engine. Engine blown at 89,000. Always kept maintenance done at the dealership.
NHTSA ODI #11613487
Mileage unknown · Sep 9, 2024
Engine
coolant intrusion issues engines. This can cause corrosion, oil dilution, and contamination, which can lead to engine failure. misfiring and engine coolant leaking in the cylinders due to cracking in the engine block, I was told this is wrong with my suv and need a new engine! Cost 10,000
NHTSA ODI #11613459
65,000 miles · Sep 9, 2024
Engine
The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the vehicle started, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repai…
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The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the vehicle started, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that hours prior to the failure, the vehicle was serviced at the dealer for a scheduled oil change. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
NHTSA ODI #11613426
44,000 miles · Sep 9, 2024
Engine And Engine Cooling
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle began to shake and vibrate abnormally. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant inside the engine, and that th…
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The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle began to shake and vibrate abnormally. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant inside the engine, and that the engine needed to be replaced. The engine was replaced but shortly after retrieving the vehicle, the check engine warning light illuminated again. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 44,000.
Ford Motor Company (Ford) is recalling certain 2017 Escape vehicles previously repaired incorrectly under recall number 16V617. The power-operated windows may exert excessive force when encountering an object, before they automatically reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: A closing window that does not reverse direction as expected can pinch a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will update the power window operating system software, free of charge. Owner notification letters were mailed July 22, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C29. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Additional source detail variants (2)
Electrical System:software
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Visibility:power Window Devices And Controls
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗