2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated that while his daughter was stopped at a stop light, she depressed the accelerator pedal however, the vehicle failed to respond. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired. The contact then stated that he received notification of NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was taken back to the dealer where the recall repair was completed; however, the failure recurred. The contact stated that while his daughter was driving at an undisclosed speed, she heard an abnormal sound under the hood. The contact then instructed his daughter to steer the vehicle off the roadway. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle was not included in a recall. The manufacturer was notified of the failure and the contact was provided the number to the NHTSA Hotline. The failure mileage was approximately 150,000.

The contact owns a 2016 Ford Escape. The contact stated while driving 60 MPH, the vehicle was not shifting correctly. The contact stated that the service transmission warning light was illuminated. The contact was able to pull over and turn off the vehicle. The vehicle was towed to the dealer and the dealer stated that the transmission needed to be replaced and that NHTSA Campaign Number: 22V413000 (Power Train) was repaired properly and that the recall repair was not the cause of the transmission failure. The vehicle was not repaired. The manufacturer was contacted, and a case was filed and the contact was advised to contact the NHTSA Hotline. The failure mileage was 118,000.

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65 MPH, the message "Transmission Fault - Service Now" was displayed and the vehicle lost motive power. The vehicle was later towed to the local dealer who diagnosed that engine coolant had leaked into the engine cylinder causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the vehicle was previously serviced for the same failure and the transmission and engine was replaced. The failure mileage was 100,000.

i had just got done driving for about an hour and stopped for about 5 minutes. i left the car running and came back out to it. when i put it in reverse it wasn’t going so i put it back in park and waited a few minutes. i tried it again and it worked a little bit but it still wasn’t shifting right. i was able to get reversed but when i shifted to drive and it wouldn’t drive/shift. So i decided to just park it and leave it.

The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, there was an abnormal knocking sound coming from the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed by the dealer that the engine and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the warranty had expired. No additional assistance was provided. The approximate failure mileage was 109,000.

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, several unknown warning lights were illuminated. The vehicle was taken to the dealer, where the transmission was replaced twice; however, the failure recurred. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, or while starting the vehicle, the vehicle would shudder and shake. The contact stated the shaking was intermittent but became constant. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had leaked into cylinder #2, and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 102,000.