2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and the vehicle jerked abnormally with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer also referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 108,000.

The contact owns a 2016 Ford Escape. The contact stated that the heater failed to operate with the check engine warning light was intermittently flashing on the instrument panel. The vehicle was taken to a dealer where it was discovered that coolant was leaking into cylinder #3. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired and remained with the dealer. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated while at a stop light, "The engine was overheating" warning message illuminated. The vehicle was taking an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 84,100.

The felt undercarriage cover keeps coming off the bottom of the vehicle. Completely fell off first time, and dealership screwed it back on. Approximately 60 days later it was hanging again. Dealer said it isn't needed if I don't drive on dirt roads and removed it. Not clear as to the safety concern to the under part of the vehicle and engine protection.

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that when the brake pedal was depressed the vehicle failed to stop as intended. In addition, the vehicle lost motive power. The vehicle did not restart. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The contact was advised to tow the vehicle to an independent mechanic who specialized in transmission replacement. The vehicle was towed to a second independent mechanic that specialized in transmission replacement. The vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to accelerate, the vehicle started to roll backwards, with the transmission fault message displayed. The vehicle was towed to the local dealer, but the cause of the failure was not yet determined. The contact stated that the failure occurred immediately after the vehicle was serviced under NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 198,465.

The contact owns a 2016 Ford Escape. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine. The engine overheated with the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the flex plate and Oxygen sensors had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 113,918.

The contact owns a 2016 Ford Escape. The contact stated while driving at approximately 25 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an internal coolant leak into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no recall on the VIN for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 44,000.