NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,394 reports100,000 miles · Dec 18, 2013
Vehicle Speed Control
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL SEIZED AND CAUSED THE VEHICLE TO ERRONEOUSLY ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURR…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL SEIZED AND CAUSED THE VEHICLE TO ERRONEOUSLY ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10556513
150,000 miles · Dec 17, 2013
StructureSuspension
WHEN I OPENED THE REAR HATCH ON MY 2005 FORD ESCAPE I NOTICED THE PLASTIC MOLDING WAS CRACKED, AFTER LOOKING AT IT CLOSER I NOTICED THAT THE WHOLE RIGHT REAR SHOCK MOUNT WAS RUSTED OUT ANT THERE WAS A HOLE IN THE TOP OF THE WHEEL WELL. I HAVE CONTACTED MANY BODY SHOPS THAT SAY THE PROBLEM IS FIXABLE BUT DO TO LIABILITY THEY CAN …
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WHEN I OPENED THE REAR HATCH ON MY 2005 FORD ESCAPE I NOTICED THE PLASTIC MOLDING WAS CRACKED, AFTER LOOKING AT IT CLOSER I NOTICED THAT THE WHOLE RIGHT REAR SHOCK MOUNT WAS RUSTED OUT ANT THERE WAS A HOLE IN THE TOP OF THE WHEEL WELL. I HAVE CONTACTED MANY BODY SHOPS THAT SAY THE PROBLEM IS FIXABLE BUT DO TO LIABILITY THEY CAN NOT FIX IT. AFTER RESEARCHING IT ONLINE ON THE FORD FORUM I FOUND OUT THAT THIS A COMMON PROBLEM WITH THIS VEHICLE. ONE POST ON THE FORUM SAYS THAT THE ENGINEERS OF THE ESCAPE SAID IT IS A DESIGN FLAW CAUSING THE PROBLEM BUT THEY WON'T PUT IT IN WRITING FOR FEAR OF LOSING THEIR JOBS. THIS IS A MAJOR SAFETY ISSUE AND THERE SHOULD BE A RECALL ISSUED FOR IT. IF THE SHOCK WOULD HAVE CAME OFF WHILE I WAS DRIVING AND HIT THE ROAD OR SOMETHING UNDER THE VEHICLE IT COULD HAVE CAUSED A ACCIDENT. I WOULD TO KNOW WHY THERE IS NO RECALL ISSUED FOR THIS PROBLEM ? *TR
NHTSA ODI #10556395
160,000 miles · Dec 16, 2013
Structure
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH OVER A SPEED BUMP WHEN A LOUD NOISE CAME FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT A THREE INCH HOLE WAS DISCOVERED ON THE PASSENGER'S SIDE REAR WHEEL WELL, EXPOSING A DAMAGED SHOCK ABSORBER. THE VEHICLE WAS DIAGNOSED BY AN INDEPEND…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH OVER A SPEED BUMP WHEN A LOUD NOISE CAME FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT A THREE INCH HOLE WAS DISCOVERED ON THE PASSENGER'S SIDE REAR WHEEL WELL, EXPOSING A DAMAGED SHOCK ABSORBER. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE DEFECT WAS NOT REPAIRABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 160,000.
NHTSA ODI #10556251
141,565 miles · Dec 14, 2013
Fuel System, GasolineVehicle Speed Control
BACKING OUT OF GARAGE CAR DIED. TRYING TO ACCELERATE AT STOP LIGHTS TRIES TO DIE HESITATES JERKS THEFT LIGHT CONES ON. UPON TRYING TO ACCELERATE TO ENTER FREEWAY SAME THING AND WHEN TRYING TO PASS A CAR. CAME UPON S HILL AND IT ALMOST DIED N WOULD NOT GO OVER 50 MPH ALMOST CAUSING WRECKS VERY SCARY DAY. EARLIER IN WEEK DIED A C…
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BACKING OUT OF GARAGE CAR DIED. TRYING TO ACCELERATE AT STOP LIGHTS TRIES TO DIE HESITATES JERKS THEFT LIGHT CONES ON. UPON TRYING TO ACCELERATE TO ENTER FREEWAY SAME THING AND WHEN TRYING TO PASS A CAR. CAME UPON S HILL AND IT ALMOST DIED N WOULD NOT GO OVER 50 MPH ALMOST CAUSING WRECKS VERY SCARY DAY. EARLIER IN WEEK DIED A COUPLE TIMES WHILE IDLING BUT THIS ACCELERATING PROBLEM IS HAZARDOUS. IF IT IS THROTTLE BODY WHICH IT PROBABLY IS FROM WHAT I'M READING ON THE INTERNET. PLEASE DO A RECALL AND FIX THIS!!!!!!!! *TR
NHTSA ODI #10556089
120,000 miles · Dec 6, 2013
EnginePower TrainVehicle Speed Control
THE GAS PEDAL WAS STUCK AFTER MASHING ON IT HARD IT BROKE LOOSE WHEN APPROCHING A STOP SIGN I STOPPED AND TRY TO GO AGAIN BUT GAS PEDAL WAS STUCK WHY IS THERE NOT A RECALL. I ALSO HAVE TRANSMISSION AND REAREND PROBLEMS BUT THEY BOTH ARE COSTLY REPAIRS I AM CONCERNED ABOUT THE GAS PEDAL PLEASE FIX IT BEFORE SOMEONE GETS HURT THER…
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THE GAS PEDAL WAS STUCK AFTER MASHING ON IT HARD IT BROKE LOOSE WHEN APPROCHING A STOP SIGN I STOPPED AND TRY TO GO AGAIN BUT GAS PEDAL WAS STUCK WHY IS THERE NOT A RECALL. I ALSO HAVE TRANSMISSION AND REAREND PROBLEMS BUT THEY BOTH ARE COSTLY REPAIRS I AM CONCERNED ABOUT THE GAS PEDAL PLEASE FIX IT BEFORE SOMEONE GETS HURT THERE REALLY SHOULD BE A RECALL ON IT
NHTSA ODI #10555014
52,000 miles · Dec 6, 2013
EngineFuel System, GasolinePower Train
FROM A STOP THIS VEHICLE HAS A PROBLEM WITH THE THROTTLE. IT IS INTERMITTENT, BUT WHEN IT OCCURS YOU UNABLE TO PRESS THE THROTTLE. IT IS JAMMED. IT SEEMS IF I PLACE THE GEAR SHIFT BACK INTO PARK THEN TO DRIVE IT WILL BE FREE AGAIN AND DRIVE NORMALLY. THIS STARTED HAPPENING ONCE IN A WHILE YEARS AGO, BUT SEEMS TO BE OCCURRING A L…
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FROM A STOP THIS VEHICLE HAS A PROBLEM WITH THE THROTTLE. IT IS INTERMITTENT, BUT WHEN IT OCCURS YOU UNABLE TO PRESS THE THROTTLE. IT IS JAMMED. IT SEEMS IF I PLACE THE GEAR SHIFT BACK INTO PARK THEN TO DRIVE IT WILL BE FREE AGAIN AND DRIVE NORMALLY. THIS STARTED HAPPENING ONCE IN A WHILE YEARS AGO, BUT SEEMS TO BE OCCURRING A LOT MORE FREQUENTLY NOW. *TR
NHTSA ODI #10555011
Mileage unknown · Dec 3, 2013
StructureSuspension
2005 FORD ESCAPE...THE RIGHT REAR FENDER WELL HAS RUSTED OUT AROUND THE SHOCK MOUNT, READY OR CLOSE TO BREAKING FREE. FIRST BODY SHOP WOULDN'T EVEN QUOTE A REPAIR. GOOGLED ISSUE AND FOUND 100'S OF OTHER OWNERS OF 2005'S WITH SAME CONDITION...PHOTOS ON FACEBOOK MATCHED MY CARS SITUATION EXACTLY. WHY NO RECALL? *TR
NHTSA ODI #10554714
20,000 miles · Nov 26, 2013
SteeringVehicle Speed Control
I PURCHASED CAR IN JANUARY 2005, FIRST TIME OF THIS INCIDENT WAS IN 2007, NOVEMBER, BUT IT HAS BEEN AN ONGOING PROBLEM DURING THE WINTER MONTHS MORE SO THAN SUMMER. I AM SO NERVOUS ABOUT HAVING AN ACCIDENT I JUST WANT IT FIXED. I HAVE IT AT A FORD DEALER RIGHT NOW AND IT IS GOING TO COST ME $650.00 TO HAVE THIS REPAIRED. I CE…
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I PURCHASED CAR IN JANUARY 2005, FIRST TIME OF THIS INCIDENT WAS IN 2007, NOVEMBER, BUT IT HAS BEEN AN ONGOING PROBLEM DURING THE WINTER MONTHS MORE SO THAN SUMMER. I AM SO NERVOUS ABOUT HAVING AN ACCIDENT I JUST WANT IT FIXED. I HAVE IT AT A FORD DEALER RIGHT NOW AND IT IS GOING TO COST ME $650.00 TO HAVE THIS REPAIRED. I CERTAINLY HOPE THIS WILL FIX THE PROBLEM, BUT I DO NOT HAVE FAITH HERE. *TR
NHTSA ODI #10553932
55,000 miles · Nov 26, 2013
EngineFire
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A BURNING OIL SMELL AND VAPOR EMITTING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND THE CONTACT WAS INFORMED THAT THERE WAS AN OIL LEAK AND A GASKET WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MA…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A BURNING OIL SMELL AND VAPOR EMITTING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND THE CONTACT WAS INFORMED THAT THERE WAS AN OIL LEAK AND A GASKET WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10553890
78,000 miles · Nov 25, 2013
Vehicle Speed Control
SATURDAY, NOVEMBER 23, 2013 I LEFT HOME TO DO ERRANDS AS I DROVE DOWN TO THE FIRST INTERSECTION AND STOPPED WHEN THE LIGHT TURNED GREEN THE GAS PEDAL WITH NOT MOVE IT WAS STUCK, I TRIED TO PUSH IT DOWN WITH BOTH FEET BUT THAT DIDN'T WORK EITHER, FINALLY AFTER PUMPING THE PEDAL THE CAR LUNGED FORWARD AND I MADE IT THROUGH THE INT…
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SATURDAY, NOVEMBER 23, 2013 I LEFT HOME TO DO ERRANDS AS I DROVE DOWN TO THE FIRST INTERSECTION AND STOPPED WHEN THE LIGHT TURNED GREEN THE GAS PEDAL WITH NOT MOVE IT WAS STUCK, I TRIED TO PUSH IT DOWN WITH BOTH FEET BUT THAT DIDN'T WORK EITHER, FINALLY AFTER PUMPING THE PEDAL THE CAR LUNGED FORWARD AND I MADE IT THROUGH THE INTERSECTION. I DECIDED TO GO BACK HOME AND NOT DRIVE THIS CAR. AS I TRAVEL THROUGH THE INTERSECTION AND DOWN THE ROAD I TRIED TO ACCELERATE AGAIN THE PEDAL STUCK. I'M ON A 35 MPH HIGHWAY AND I SLOWED TO A TERRIFYING 3MPH BEFORE THE PEDAL WOULD WORK AGAIN. THIS IS A SAFETY ISSUE! FROM WHAT I HAVE BEEN READING THIS IS A PROBLEM FOR MANY AND THERE SHOULD BE SOME SORT OF INVESTIGATION OR RECALL BEFORE SOMEONE GET SERIOUSLY INJURED OR A FATAL ACCIDENT HAPPENS! *TR
NHTSA ODI #10553739
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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