NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,394 reports31,810 miles · Dec 6, 2007
Visibility
AFTER A COLD NIGHT WITH FREEZING RAIN, VEHICLE HAD A SMALL LAYER OF ICE ON REAR WINDOW WHICH WAS EASILY SCRAPPED OFF AFTER HAVING REAR DEFROSTER ON. DEFROSTER WAS ON APPROXIMATELY 10 MINUTES. AFTER PULLING OUT OF DRIVEWAY AND GOING APPROXIMATELY 100 YARDS THE REAR WINDOW EXPLODED. THE WHOLE WINDOW SHATTERED INTO TINY PIECES. THE…
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AFTER A COLD NIGHT WITH FREEZING RAIN, VEHICLE HAD A SMALL LAYER OF ICE ON REAR WINDOW WHICH WAS EASILY SCRAPPED OFF AFTER HAVING REAR DEFROSTER ON. DEFROSTER WAS ON APPROXIMATELY 10 MINUTES. AFTER PULLING OUT OF DRIVEWAY AND GOING APPROXIMATELY 100 YARDS THE REAR WINDOW EXPLODED. THE WHOLE WINDOW SHATTERED INTO TINY PIECES. THE WINDOW WAS REPLACED BUT NOT BY FORD WHO CLAIMED THEY WERE NOT RESPONSIBLE. *TR
NHTSA ODI #10211085
12,992 miles · Nov 6, 2007
Service Brakes, Hydraulic
IN 2006 I EXPERIENCED THE FAILURE OF MY CAR TO OPERATE ONE MORNING. I INITIALLY THOUGHT THAT I HAD MADE THE ERROR SINCE I HAVE A MANUAL VEHICLE I OCCASIONALLY TAKE MY FOOT OFF THE PEDAL; I HAD NO IDEA WHY THE CAR HAD STOPPED RUNNING RIGHT AFTER I STARTED IT AS I BEGAN TO PULL OUT OF THE PARKING SPACE. THE CAR STOPPED A COUPLE …
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IN 2006 I EXPERIENCED THE FAILURE OF MY CAR TO OPERATE ONE MORNING. I INITIALLY THOUGHT THAT I HAD MADE THE ERROR SINCE I HAVE A MANUAL VEHICLE I OCCASIONALLY TAKE MY FOOT OFF THE PEDAL; I HAD NO IDEA WHY THE CAR HAD STOPPED RUNNING RIGHT AFTER I STARTED IT AS I BEGAN TO PULL OUT OF THE PARKING SPACE. THE CAR STOPPED A COUPLE OF TIMES WHICH CONCERNED ME SO I CONTACTED THE DEALER IN NEW JERSEY WHERE I WAS LOCATED AT THE TIME FOR HIM TO LOOK AT THE CAR FOR THIS PROBLEM. HE ASSURED ME THAT THE PARTS WOULD WORK AND ALL WAS RIGHT AGAIN AS I LEFT THE SERVICE DEPARTMENT, NEW 5L8Z-2C053-BA AND YL8Z-19048-AA PARTS INSTALLED. ONE YEAR LATER, NOVEMBER 3, 2007 THE SAME PROBLEM BEGAN TO HAPPEN AGAIN. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALER AND HE INFORMED ME THAT THE CABLE AND THE FOOT PEDAL VACUUM WERE NO LONGER OPERATING (5L8Z-2C053-BA AND YL8Z-19048-AA) AS WAS THE CASE THE PREVIOUS YEAR AND THAT HE HAD TO WAIT FOR A NEW PART IN ORDER TO REPLACE THESE DEFECTIVE PARTS. I ASKED WHY THIS HAD HAPPENED AGAIN, AND WHAT I WAS TOLD HORRIFIED ME. THE MANUFACTURER MOST LIKELY HAD NOT RESOLVED THE PROBLEM OF THE PAST AND THAT THE PROBLEM WAS IN THE PARTS. I ASKED WHY THERE WAS NOT A MORE LIFE SAFETY SOLUTION TO THIS VERY DANGEROUS PROBLEM AND I WAS TOLD THAT SINCE THIS DID NOT HAPPEN OFTEN IT WAS NOT DEEMED A REAL ISSUE. THE RATIONALE IS APPALLING. HOW AM I EXPECTED TO BE SAFE WITH THIS VEHICLE WHEN THE CONDITION IS NOT RESOLVED IT IS JUST PROLONGED, WITH FAILURE LOOMING OVER ME? HOW DO I DRIVE MY CHILD AND THE OTHER MEMBERS OF MY FAMILY AND FRIENDS IN A VEHICLE THAT CAN STOP OPERATING AT ANY GIVEN MOMENT?? MY COMPLAINT IS IN REGARD TO LIFE SAFETY AND VALUE OF RECIPROCITY. SINCE THERE IS NO DEATH AS OF YET, I MUST WAIT FOR THE FAILURE? THIS IS EMOTIONALLY STRESSFUL. *TR
NHTSA ODI #10208036
111,769 miles · Sep 26, 2007
Structure
FRONT PASSENGER DOOR FAILED TO SHUT AFTER SEVERAL TRIES IT SHUT . AS I WAS DRIVING DOWN THE ROAD THE DOOR FLEW OPEN . *TR
NHTSA ODI #10204182
50,000 miles · Jul 19, 2007
Engine And Engine CoolingFire
TL*-THE CONTACT OWNS A 2005 FORD ESCAPE. APPROXIMATELY FIFTEEN MINUTES AFTER PARKING THE VEHICLE, FLAMES ERUPTED FROM THE FRONT END OF THE VEHICLE. THE DEALER DID NOT INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
NHTSA ODI #10196816
Mileage unknown · Jun 1, 2007
Engine And Engine CoolingFireInjury
THIS CASE INVOLVES AN ENGINE FIRE TO A 2005 FORD ESCAPE THAT WAS BEING OPERATED UNDER NORMAL CONDITIONS IN URBAN DRIVING IN THE GREATER ATLANTA, GA AREA. SMOKE WAS SEEN COMING FROM THE FRONT PART OF THE VEHICLE. THE FRONT SEAT PASSENGER WAS BURNED AFTER OPENING THE GLOVE BOX TO INVESTIGATE THE SMOKE. THE VEHICLE WAS ALMOST TO…
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THIS CASE INVOLVES AN ENGINE FIRE TO A 2005 FORD ESCAPE THAT WAS BEING OPERATED UNDER NORMAL CONDITIONS IN URBAN DRIVING IN THE GREATER ATLANTA, GA AREA. SMOKE WAS SEEN COMING FROM THE FRONT PART OF THE VEHICLE. THE FRONT SEAT PASSENGER WAS BURNED AFTER OPENING THE GLOVE BOX TO INVESTIGATE THE SMOKE. THE VEHICLE WAS ALMOST TOTALLY CONSUMED BY THE FIRE. *TR
NHTSA ODI #10192232
39,985 miles · May 10, 2007
Service Brakes, Hydraulic
ABS LEFT SENSOR FAILED REQUIRING REPLACEMENT OF THE AXLE. *AK
NHTSA ODI #10190381
31,459 miles · May 8, 2007
Tires
THE PURPOSE OF MY LETTER IS EITHER TO INFORM OR ALERT YOU TO A TIRE SITUATION. ON MAY 7, 2007 THE CONTINENTAL TIRE TREAD ON THE 2005, FORD, ESCAPE LEFT THE WHEEL IN A COMPLETE CIRCLE, NEARLY CAUSING A POTENTIAL ACCIDENT. I CONSIDER THIS TO BE A CATASTROPHIC FAILURE UNLIKE ANY THAT I HAVE KNOWN. I USED THE SPARE TIRE, AND …
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THE PURPOSE OF MY LETTER IS EITHER TO INFORM OR ALERT YOU TO A TIRE SITUATION. ON MAY 7, 2007 THE CONTINENTAL TIRE TREAD ON THE 2005, FORD, ESCAPE LEFT THE WHEEL IN A COMPLETE CIRCLE, NEARLY CAUSING A POTENTIAL ACCIDENT. I CONSIDER THIS TO BE A CATASTROPHIC FAILURE UNLIKE ANY THAT I HAVE KNOWN. I USED THE SPARE TIRE, AND REPORTED THE SITUATION TO MY FORD DEALER. THEY, IN TURN, REPORTED THE FAILURE TO BOTH , CONTINENTAL TIRE COMPANY AND THE FORD MOTOR COMPANY. SINCE THEN THE CONTINENTAL TIRE COMPANY OFFERED TO REPLACE THE TIRE BY OFFERING ME $20.00 OFF A REPLACEMENT TIRE AS THE COST OF FAIR WEAR AND TEAR. AT NO TIME HAS CONTINENTAL EXPRESSED ANY INTEREST IN VIEWING THE SEPARATED TIRE. IN SHORT, $20.00 TAKE IT OR LEAVE IT. ON THE OTHER HAND, THE FORD DEALER SOLD ME A SET OF DIFFERENT TIRES AT HIS COST JUST SO THAT WE COULD HAVE SOME PEACE OF MIND WHILE DRIVING IN THE FUTURE. IF YOU HAVE AN INTEREST IN OBTAINING MORE INFORMATION I HAVE A SERIES OF PHOTOS OF THE SEPARATED TIRE WHICH I WOULD SEND YOU UPON REQUEST ALONG WITH DOT NUMBERS, ETC. MY EMAIL IS MILPRIDBASSETT@AOL.COM. *AK
NHTSA ODI #10190203
6,000 miles · Mar 12, 2007
Engine And Engine Cooling
I HAVE HAD MY OIL PAN FIXED 3 TIMES AND I ONLY HAVE 21,000 MILES ON MY VEHICLE. TODAY IT IS IN FOR THE THIRD TIME. ALSO NOW I HAVE TO GET OIL SPOTS OFF MY DRIVEWAY. I NEVER THOUGH I WOULD HAVE TO WORRY ABOUT MY 2005 FORD ESCAPE LEAKING OIL ON MY DRIVEWAY. *JB
NHTSA ODI #10184813
Mileage unknown · Jan 23, 2007
Fuel System, Other
TL *- THE CONTACT STATED THAT THE GAS GAUGE FAILED. THE CONTACT STATED THAT IF THE VEHICLE MAY HAVE 3/4 TANK, BUT THE GAUGE WOULD MOVE AROUND FROM 1/2 TO EMPTY BEFORE SHE WOULD REFUEL. THE CONTACT TOOK THE VEHICLE TO DEALER FOR REPAIR, AND SHE WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE, AND THOUGHT IT …
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TL *- THE CONTACT STATED THAT THE GAS GAUGE FAILED. THE CONTACT STATED THAT IF THE VEHICLE MAY HAVE 3/4 TANK, BUT THE GAUGE WOULD MOVE AROUND FROM 1/2 TO EMPTY BEFORE SHE WOULD REFUEL. THE CONTACT TOOK THE VEHICLE TO DEALER FOR REPAIR, AND SHE WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE, AND THOUGHT IT COULD BE A COMPUTER GLITCH. THE CONTACT CONTINUED TO HAVE PROBLEMS WITH THE GAS GAUGE AND THE DEALER DIAGNOSED THE FAILURE AS A FAULTY GAS SENSOR. ON DEC 30, 2006 THE GAS SENSOR WAS REPLACED. THE MILEAGE AT THAT TIME WAS 34,000, THE PRESENT MILEAGE IS 34800. ON JANUARY 2, 2007 THE GAUGE READ A 3/4 TANK. THE DRIVER WAS TRAVELING AT 55 MPH AND THE VEHICLE DID NOT SLOW DOWN OR HESITATE IT JUST STOPPED. THE VEHICLE RAN OUT OF GAS ON A BUSY HIGHWAY. THE DRIVER WAS ABLE TO COAST OFF TO THE SHOULDER. THE CONTACT STATED THAT THE FUEL LIGHT DID NOT COME ON. THE VEHICLE WAS TOWED TO A GAS STATION AND ONCE GAS WAS PUT IN THE VEHICLE IT WAS FINE. THE CONTACT STATED WHEN THEY PUT GAS IN THE VEHICLE THE GAUGE NEVER WENT ABOVE 3/4 TANK. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO TOLD THE CONTACT THAT THE FUEL SENSOR THEY REPLACED WAS FAULTY. THE CONTACT STATED THAT HER VEHICLE SHOULD BEEPS WHEN THE FUEL IS LOW AND THE COMPUTER ALSO LETS THE CONTACT KNOW HOW MANY MILES IS LEFT BEFORE THE TANK IS EMPTY. THE CONTACT STATED SHE IS STILL HAVING PROBLEMS WITH THE VEHICLE'S GAS GAUGE. *AK
NHTSA ODI #10179483
Mileage unknown · Dec 18, 2006
Vehicle Speed Control
GAS PEDAL STICKS WHEN FOOT IS LIFTED OFF PEDAL THEN IT IS PRESSED AGAIN. AT TIMES, THE PEDAL STICKS SO BAD THAT THE CAR REVVES HIGH AND LUNGES FORWARD. *JB
NHTSA ODI #10176373
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.