NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,394 reports110,000 miles · Aug 26, 2012
Electrical System
DRIVING DOWN THE ROAD ON MY WAY TO WORK WHEN THE CAR SUDDENLY STALLS. THE MECHANICS SAID THERE IS A TSB TSB 09-2-6 OUT FOR THIS PROBLEM. FORD INSTALLED BAD PLUGS THAT SHORT OUT THE COIL PACKS AND THEN FRIES THE COMPUTER COSTING THE POOR CONSUMER AROUND $2000 DOLLARS GIVING CODES PO351-PO354. I WAS A FORD PERSON FOR LIFE BUT NOT …
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DRIVING DOWN THE ROAD ON MY WAY TO WORK WHEN THE CAR SUDDENLY STALLS. THE MECHANICS SAID THERE IS A TSB TSB 09-2-6 OUT FOR THIS PROBLEM. FORD INSTALLED BAD PLUGS THAT SHORT OUT THE COIL PACKS AND THEN FRIES THE COMPUTER COSTING THE POOR CONSUMER AROUND $2000 DOLLARS GIVING CODES PO351-PO354. I WAS A FORD PERSON FOR LIFE BUT NOT ANYMORE THEY SHOULD DO A RECALL THIS IS BAD BUSINESS. *TR
NHTSA ODI #10472516
82,000 miles · Aug 23, 2012
Engine
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THERE WAS A COMPUTER FAILURE. THE VEHICLE WAS BEING REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAG…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THERE WAS A COMPUTER FAILURE. THE VEHICLE WAS BEING REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 82,000.
NHTSA ODI #10472059
59,000 miles · Aug 14, 2012
Fuel/propulsion System
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE FUEL TANK FILLER NECK WAS CORRODED WHICH CAUSE THE DRIVER REAR WHEEL WELL TO CORRODE AS WELL. THE CONTACT WAS CONCERNED THAT THE FUEL TANK MALFUNCTION AS A RESULT, OF THE CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANU…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE FUEL TANK FILLER NECK WAS CORRODED WHICH CAUSE THE DRIVER REAR WHEEL WELL TO CORRODE AS WELL. THE CONTACT WAS CONCERNED THAT THE FUEL TANK MALFUNCTION AS A RESULT, OF THE CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 79,000. UPDATED 09/19/12*LJ UPDATED 09/19/2012 *JS
NHTSA ODI #10470575
106,880 miles · Aug 12, 2012
Electrical SystemSuspensionWheels
DRIVING MY FORD ESCAPE 2005, 35MPH, HEARD A THUMP/BANG THEN VERY LOUD RATTLING FROM THE BACK OF THE VEHICLE. ARRIVED HOME, FOUND THAT THE RIGHT REAR SHOCK, SHOCK MOUNT, AND A DINNER-PLATE-SIZED CHUNK OF WHEEL WELL HAD PUNCHED UP INTO THE BACK OF THE VEHICLE. OPENED THE LIFTGATE, SAW THE SHOCK MOUNT FLOPPING AROUND INSIDE THE C…
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DRIVING MY FORD ESCAPE 2005, 35MPH, HEARD A THUMP/BANG THEN VERY LOUD RATTLING FROM THE BACK OF THE VEHICLE. ARRIVED HOME, FOUND THAT THE RIGHT REAR SHOCK, SHOCK MOUNT, AND A DINNER-PLATE-SIZED CHUNK OF WHEEL WELL HAD PUNCHED UP INTO THE BACK OF THE VEHICLE. OPENED THE LIFTGATE, SAW THE SHOCK MOUNT FLOPPING AROUND INSIDE THE CAR AND A DANGLING CLUSTER OF WIRES THAT HAD BEEN SHREDDED BY THE JAGGED METAL. ENTIRE RIGHT SIDE OF THE REAR COMPARTMENT HAD BEEN SHOVED UP 10CM. HUSBAND WAS SHOCKED, SURE I MUST HAVE HIT SOMETHING, BUT I HAD NOT. RIGHT REAR WHEEL WELL HAD COMPLETELY RUSTED OUT UNDERNEATH THE UNDERCOATING. COULD NOT SEE THE RUST FROM THE OUTSIDE, SO DID NOT KNOW IT WAS HAPPENING. CHECKED LEFT REAR WHEEL WELL, SAW NO RUST, BUT UNDERCOATING LIFTS RIGHT OFF TO REVEAL TERRIBLE RUST UNDERNEATH AS WELL. VEHICLE IS NOT SAFE TO DRIVE, NO SHOCK, WATER AND ROAD DEBRIS WOULD FLY RIGHT UP INTO THE CAR THROUGH THE HUGE HOLE. THIS KIND OF DAMAGE IS INCREDIBLE. ESTIMATE FOR REPAIR FROM DEALERSHIP (BRONDES FORD, TOLEDO) WAS $5752.34. CERTAINLY CAN NOT AFFORD THAT. RESEARCHED ONLINE FOR REPAIR ALTERNATIVES AND FOUND DOZENS OF OTHER PEOPLE WITH THE SAME TYPE OF DAMAGE TO THE SAME VEHICLE MAKE AND MODEL. REPORTED THE DAMAGE TO FORD CUSTOMER RELATIONSHIP HOTLINE, WAS INFORMED THAT NO RECALL HAS BEEN ISSUED FOR THIS VEHICLE, AND THAT THEY WERE UNAWARE THAT THIS WAS A COMMON, FREQUENT, OR WIDESPREAD PROBLEM. THEY DID NOT CONSIDER IT A DEFECT. THIS IS EXTREMELY DANGEROUS. MY CHILDREN WERE AFRAID WE WERE GOING CRASH. EASILY COULD HAVE LOST CONTROL IF THIS HAD HAPPENED WHILE TURNING A CORNER, MERGING INTO TRAFFIC, DRIVING 65MPH ON THE HIGHWAY, ETC. I AM CERTAIN, HOWEVER, THAT ONCE FORD MOTOR COMPANY REALIZES THE POTENTIAL HARM THIS DEFECT CAN CAUSE TO LIFE AND PROPERTY, THEY WILL BE DETERMINED TO DO RIGHT BY THEIR LOYAL CUSTOMERS. *TR
NHTSA ODI #10470277
20,000 miles · Jul 31, 2012
Vehicle Speed Control
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED THE ACCELERATOR PEDAL WOULD STICK IN A PARTIALLY DEPRESSED POSITION AND THE VEHICLE WOULD BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE THROTTLE BODY WAS REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN …
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED THE ACCELERATOR PEDAL WOULD STICK IN A PARTIALLY DEPRESSED POSITION AND THE VEHICLE WOULD BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE THROTTLE BODY WAS REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE A FAILURE. NO FURTHER ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 89,000. UPDATED 08/28/12*LJ THE CONSUMER STATED THE THROTTLE BODY WAS CLEANED. THE GAS PEDAL STICKING HAPPENED QUITE OFTEN. UPDATED 08/29/12
NHTSA ODI #10468395
30,167 miles · Jul 30, 2012
Suspension
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE HEARD A GRINDING NOISE COMING FROM THE WHEELS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE HEARD A GRINDING NOISE COMING FROM THE WHEELS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,167.
NHTSA ODI #10468197
141,300 miles · Jul 29, 2012
Electrical SystemEngineSteering
WAS ON AN ACCESS ROAD ONTO INTERSTATE 4 IN TAMPA, CAR COMPLETELY SHUT DOWN AND I WAS ABLE TO BARELY STEER IT TO THE SIDE OF THE ROAD, SINCE IT WAS A LARGE OVERPASS I HAD MORE THAN TYPICAL ROOM TO GET THE CAR STOPPED. LATER I WAS TOLD BY THE FORD DEALERSHIP THAT COILS WERE DAMAGED AND PCM COMPUTER WENT OUT. I CHECKED CARCOMPLAI…
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WAS ON AN ACCESS ROAD ONTO INTERSTATE 4 IN TAMPA, CAR COMPLETELY SHUT DOWN AND I WAS ABLE TO BARELY STEER IT TO THE SIDE OF THE ROAD, SINCE IT WAS A LARGE OVERPASS I HAD MORE THAN TYPICAL ROOM TO GET THE CAR STOPPED. LATER I WAS TOLD BY THE FORD DEALERSHIP THAT COILS WERE DAMAGED AND PCM COMPUTER WENT OUT. I CHECKED CARCOMPLAINTS.COM AND I FOUND NUMEROUS COMPLAINTS FOR THIS SAME ISSUE WITH COST TO FIX IT FROM $1300 TO $2700. EVIDENTLY FORD IS AWARE OF THIS TOTAL ENGINE SHUT DOWN PROBLEM THAT IS CAUSED BY A COMPUTER FAILURE. IN MOST CASES PEOPLE ARE DRIVING THE CAR AND IT COMPLETELY STALLS WITH LITTLE OR NO WARNING AND MINIMAL MANEUVERABILITY. I WAS FORTUNATE IT HAPPENED ON THE OVERPASS AND NOT ON THE BUSY INTERSTATE. *JS
NHTSA ODI #10468145
53,290 miles · Jul 28, 2012
Service Brakes
HAD LIGHT WARNING OF BRAKE FAILURE. INVESTIGATION DISCOVERED BROKEN RING WITH TEETH ON FRONT AXLE THAT SENSES WHEEL ROTATION. PART IS CALLED "TONE RING" FORD PART #7L8Z-2C182-B. THIS CAUSES A FAILURE OF THE ABS AND TRACTION CONTROL SYSTEM. INTERNET SEARCH SHOWED THIS AS A VERY COMMON PROBLEM WITH ALL YEAR FORD ESCAPES AND IS A…
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HAD LIGHT WARNING OF BRAKE FAILURE. INVESTIGATION DISCOVERED BROKEN RING WITH TEETH ON FRONT AXLE THAT SENSES WHEEL ROTATION. PART IS CALLED "TONE RING" FORD PART #7L8Z-2C182-B. THIS CAUSES A FAILURE OF THE ABS AND TRACTION CONTROL SYSTEM. INTERNET SEARCH SHOWED THIS AS A VERY COMMON PROBLEM WITH ALL YEAR FORD ESCAPES AND IS A VERY BAD DESIGN. THIS $32 PART CAUSES A $300 PARTS AND LABOR COST SINCE RECOMMENDED FIX IS TO REPLACE A PERFECTLY GOOD AXLE. IT APPEARS TO BE CAUSED BY EXPANSION AND CONTRACTION OF THE RING AND RUST BETWEEN THE AXLE AND THE PRESSED ON RING. *TR
NHTSA ODI #10468062
93,000 miles · Jul 27, 2012
Vehicle Speed Control
ENTERING THE INTERSTATE, I SPED UP TO MERGE, BUT COULD NOT PUSH ACCELERATOR PEDAL TO EVEN GET OUT OF OVERDRIVE. (MAKING THINGS WORSE, THE MERGE WAS FROM THE LEFT.) PEDAL WAS FULL DOWN. AFTER DODGING GO HOME TRAFFIC, I LIMPED TO RIGHT HAND LANE AND GOT OFF AT NEXT FORD DEALERSHIP. SERVICE REP AND I LOOKED AT THE DEPRESSION MAD…
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ENTERING THE INTERSTATE, I SPED UP TO MERGE, BUT COULD NOT PUSH ACCELERATOR PEDAL TO EVEN GET OUT OF OVERDRIVE. (MAKING THINGS WORSE, THE MERGE WAS FROM THE LEFT.) PEDAL WAS FULL DOWN. AFTER DODGING GO HOME TRAFFIC, I LIMPED TO RIGHT HAND LANE AND GOT OFF AT NEXT FORD DEALERSHIP. SERVICE REP AND I LOOKED AT THE DEPRESSION MADE IN THE PLASTIC HOUSING TO THE STEERING COLUMN, WHERE PEDAL HARDWARE HAD INDENTED IT. SERVICE SAID ENGINE APPEARED TO BE OPERATING OK; HE TESTED IT BY REVVING THE ENGINE IN THE GARAGE. HE REMARKED THE VISIBLE SYMPTOM WAS THE PEDAL BEING SO LOW THERE'S NO ROOM FOR TRAVEL. I CONTINUED ON 150 MILES BACK HOME AND CALLED FORD TO LOOK AT THE "SPEED CONTROL MALFUNCTION" ISSUE. VEHICLE APPEARS TO ACCELERATE OK WITH CRUISE CONTROL; THE PEDAL IS SITTING SO LOW THERE'S NO TRAVEL TO ACCELERATE. THIS COULD HAVE BEEN SERIOUSLY DANGEROUS - MERGING IN METRO TRAFFIC IS NO GAME. *TR
NHTSA ODI #10467996
100,000 miles · Jul 25, 2012
Electrical System
MY ESCAPE BEGAN MISSING AND THEN DIED AT 65MPH, NARROWLY AVOIDED ACCIDENT. TOWED TO DEALERSHIP: BAD COILS, BAD COMPUTER. DEALERSHIP REPLACED THESE ITEMS. PROBLEM QUICKLY RETURNED. THIS TIME MORE BAD COILS. (SOME BAD COILS ARE SAME ONES THEY JUST REPLACED). DEALERSHIP REPLACED SPARKPLUGS THIS TIME. PROBLEM RETURNED THE NEXT …
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MY ESCAPE BEGAN MISSING AND THEN DIED AT 65MPH, NARROWLY AVOIDED ACCIDENT. TOWED TO DEALERSHIP: BAD COILS, BAD COMPUTER. DEALERSHIP REPLACED THESE ITEMS. PROBLEM QUICKLY RETURNED. THIS TIME MORE BAD COILS. (SOME BAD COILS ARE SAME ONES THEY JUST REPLACED). DEALERSHIP REPLACED SPARKPLUGS THIS TIME. PROBLEM RETURNED THE NEXT DAY. DEALERSHIP HAS HAD VEHICLE A WEEK AND A HALF THIS TIME AND HAS NO CLUE HOW TO REPAIR. *TR
NHTSA ODI #10467702
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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