NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
31 reportsClear category filter130,500 miles · Dec 27, 2010
Visibility
THE REAR WINDOW IN OUR 2005 FORD ESCAPE SPONTANEOUSLY EXPLODED AS I WAS DRIVING ALONG THE ROAD. THE TEMPERATURE WAS ABOUT 5 DEGREES CELSIUS AND IT WAS RAINING. I WAS USING THE WINDOW DEFOGGER AND THE REAR WIPER. THE EXPLOSION SOUNDED LIKE A SHOTGUN BLAST AND A LARGE AMOUNT OF GLASS FLEW INTO THE VEHICLE. THERE WAS ALSO GLASS O…
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THE REAR WINDOW IN OUR 2005 FORD ESCAPE SPONTANEOUSLY EXPLODED AS I WAS DRIVING ALONG THE ROAD. THE TEMPERATURE WAS ABOUT 5 DEGREES CELSIUS AND IT WAS RAINING. I WAS USING THE WINDOW DEFOGGER AND THE REAR WIPER. THE EXPLOSION SOUNDED LIKE A SHOTGUN BLAST AND A LARGE AMOUNT OF GLASS FLEW INTO THE VEHICLE. THERE WAS ALSO GLASS ON THE REAR BUMPER. MY DAUGHTER AND TWO OF HER FRIENDS WERE IN THE BACK SEAT WHEN THIS HAPPENED, AND GLASS FLEW IN TOWARD THEM. I MAINTAINED CONTROL OF THE VEHICLE, BUT WAS QUITE STARTLED BY THE LOUD EXPLOSION! THE DRIVER'S SIDE HYDRAULIC LIFT WAS HANGING OUTSIDE OF THE VEHICLE AND THE PASSENGER SIDE LIFT WAS STILL ATTACHED TO A CHUNK OF GLASS AND IN PLACE IN THE FRAME OF THE WINDOW. MY GUESS IS THAT THE HYDRAULIC LIFT FAILED, EXERTED PRESSURE ON THE WINDOW, AND CAUSED THE EXPLOSION. *TR
NHTSA ODI #10372594
62,000 miles · Dec 20, 2010
Visibility
I WAS DRIVING ON THE INTERSTATE, TRAFFIC WAS CRAWLING, IT WAS SNOWING. ALL OF A SUDDEN MY REAR WINDOW EXPLODED. SOUNDED LIKE A GUNSHOT. MY HUSBAND WAS DRIVING, SO I TURNED TO LOOK OUT THE BACK TO SEE WHAT HAPPENED, AND LOW AND BEHOLD, MY REAR WINDOW WAS SHATTERED (MOSTLY ON THE INSIDE OF THE CAR) AND ALL OTHER NON-GLASS PARTS WE…
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I WAS DRIVING ON THE INTERSTATE, TRAFFIC WAS CRAWLING, IT WAS SNOWING. ALL OF A SUDDEN MY REAR WINDOW EXPLODED. SOUNDED LIKE A GUNSHOT. MY HUSBAND WAS DRIVING, SO I TURNED TO LOOK OUT THE BACK TO SEE WHAT HAPPENED, AND LOW AND BEHOLD, MY REAR WINDOW WAS SHATTERED (MOSTLY ON THE INSIDE OF THE CAR) AND ALL OTHER NON-GLASS PARTS WERE HANGING IN MIDAIR. THIS IS THE FIRST TIME WE HAD EVER HAD ANYTHING LIKE THIS HAPPEN, AND WE GOT OFF AT THE NEXT EXIT TO LOOK FOR BULLETS, SNOWBALLS, ETC, AND FOUND NOTHING. JUST ABOUT 5 MINUTES PRIOR TO THIS HAPPENING, I HAD TURNED ON THE REAR DEFROSTER. SCARED THE CRAP OUT OF BOTH OF US. WILL FIND OUT WHAT THE REPAIR COSTS ARE TOMORROW AT THE DEALER. *TR
NHTSA ODI #10371874
100,500 miles · Dec 10, 2010
Visibility
I HAVE A 2005 FORD ESCAPE. I STARTED MY CAR ABOUT 10 MINUTES BEFORE I HAD TO LEAVE FOR CLASS, AND PUT ON THE FRONT AND REAR DEFROST. WHEN I GOT IN MY CAR AND STARTED DRIVING, THE REAR WINDOW IMPLODED INTO THOUSANDS OF PIECES. *TR
NHTSA ODI #10369871
82,400 miles · Oct 21, 2010
Electrical SystemExterior LightingInterior Lighting
I AM WRITING IN CONCERNS TO A SERIOUS SAFETY ISSUE THAT FORD MOTOR COMPANY HAS FAILED TO ADDRESS. I AM AN OWNER OF A 2005 FORD ESCAPE WHICH I PURCHASED NEW IN NOVEMBER OF 2004. I HAVE BEEN WAITING TWO MONTHS TO HAVE A FAULTY ELECTRICAL PART, THE SMART JUNCTION BOX, REPLACED. SINCE AUGUST 23RD MY VEHICLE HAS BEEN UNSAFE TO OPERAT…
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I AM WRITING IN CONCERNS TO A SERIOUS SAFETY ISSUE THAT FORD MOTOR COMPANY HAS FAILED TO ADDRESS. I AM AN OWNER OF A 2005 FORD ESCAPE WHICH I PURCHASED NEW IN NOVEMBER OF 2004. I HAVE BEEN WAITING TWO MONTHS TO HAVE A FAULTY ELECTRICAL PART, THE SMART JUNCTION BOX, REPLACED. SINCE AUGUST 23RD MY VEHICLE HAS BEEN UNSAFE TO OPERATE WITHOUT THIS PART AS MY TURN SIGNALS, HEAD LIGHTS, AND HAZARD LIGHTS ARE INOPERABLE, AS WELL AS POWER WINDOWS, INTERIOR AND DASH LIGHTS, POWER LOCKS, RADIO AND CLOCK DISPLAY AND MY ABILITY TO UNLATCH THE REAR DOOR. AFTER RESEARCHING THE INFORMATION MYSELF I WAS FORCED TO WAIT ANOTHER WEEK TO BE SCHEDULED TO HAVE MY VEHICLE SCHEDULED FOR REPAIR. ON SEPT. 7TH THE FORD MECHANIC CONFIRMED THE PART I TOLD HIM I NEEDED WAS CORRECT AND SAID PART WAS ON BACK ORDER AND SHOULD BE AVAILABLE IN TWO WEEKS. ON SEPT.21ST, I CALLED TO ASK IF THE PART WAS AVAILABLE. IT WAS THEN THAT THE MECHANIC SAID THAT HE NEGLECTED TO MENTION THE PART WOULD NOT BE ORDERED UNLESS I PAID IN ADVANCE. I PAID FOR THE PART ON SEPT23. ON SEPT. 29TH THE GENERAL MANAGER AT WORDEN-MARTIN CALLED TO SAY THERE WAS NOTHING HE COULD DO. I ASKED IF IT WERE POSSIBLE TO HAVE A USED PART PUT IN TEMPORARILY WHILE I WAIT. I RECEIVED A REPLY THAT I WOULD HAVE TO PAY $350 TO HAVE THAT PART PUT IN WITH NO GUARANTEE THAT THE PART WOULD FUNCTION PROPERLY AND NO COMPENSATION IF THE REPLACEMENT PART WERE TO FAIL. NOT WANTING TO THROW AWAY $350 FOR A FAULTY PART, I FELT I HAD NO CHOICE BUT TO WAIT ANOTHER WEEK FOR THE PART TO ARRIVE. AFTER WAITING TWO WEEKS I NEVER RECEIVED A CALL, SO I CALLED THE DEALER TO INQUIRE ON THE PART. I WAS TOLD THE PART MAY NOT BE AVAILABLE UNTIL OCT. 25TH. I CALLED FORD MOTOR COMPANY'S CUSTOMER SERVICE WHO TOLD ME IT WAS THEIR DISTRIBUTOR AND NOT FORD'S RESPONSIBILITY AND THE PART SHOULD BE AVAILABLE BE AVAILABLE OCT. 15TH BECAUSE THE PART, ORDERED BY MANY, WAS BEING REDESIGNED. ON OCT. 19TH I CALLED AGAIN AND WAS TOLD THE PART MAY NOT BE AVAILABLE UNTIL NOVEMBER. *TR
NHTSA ODI #10361480
70,000 miles · May 25, 2010
StructureVisibility
SUNROOF SHATTERED IN OUR 2005 FORD ESCAPE FOR NO REASON. LUCKILY WE WERE NOT DRIVING AT THE TIME. FORD WOULD NOT COVER THE DEFECT. WHEN CHECKING ON LINE THERE SEEMS TO BE ALOT OF COMPLAINTS ABOUT THIS INCLUDING TIMES WHEN THE GLASS BROKE WHILE DRIVING. ORDERED NEW GLASS FOR SUNROOF AT MY OWN EXPENSE. *TR
NHTSA ODI #10332263
77,000 miles · Dec 29, 2009
Visibility
THE REAR GLASS HATCH IMPLODED JUST AFTER EXITING AN INTERSTATE HIGHWAY. MOST OF THE GLASS WAS CONFINED TO THE CARGO AREA, A LITTLE GLASS REACHED THE SECOND ROW OF SEATS AND ONLY A FEW SHARDS REACH THE DRIVER FRONT SEAT AREA. CONDITIONS AT THE TIME WE 32 DEGREES WITH SNOW AND RAIN, REQUIRING THE USE OF THE REAR WINDOW HEATER TO …
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THE REAR GLASS HATCH IMPLODED JUST AFTER EXITING AN INTERSTATE HIGHWAY. MOST OF THE GLASS WAS CONFINED TO THE CARGO AREA, A LITTLE GLASS REACHED THE SECOND ROW OF SEATS AND ONLY A FEW SHARDS REACH THE DRIVER FRONT SEAT AREA. CONDITIONS AT THE TIME WE 32 DEGREES WITH SNOW AND RAIN, REQUIRING THE USE OF THE REAR WINDOW HEATER TO KEEP OFF ICING AND USE OF WINDSHIELD FLUID TO PERMIT VIEWING WHILE IN HEAVY TRAFFIC IN THE CINCINNATI OHIO AREA. THE ONLY INDICATION OF A PROBLEM PRIOR TO THE EXPLOSION WAS A LOW HISSING SOUND COMING FROM THE REAR JUST MOMENTS BEFORE IT HAPPENED. REPAIRS THE NEXT DAY FOUND NO PROBLEMS WITH WIPER, WIPER MOTOR OR SHORTS IN THE ELECTRICAL HARNESS TO THE WINDOW DEFROSTER ELEMENTS OF THE GLASS. NO INJURIES WERE CAUSED TO MY 2 PASSENGERS BY THE FLYING GLASS. HOWEVER SHOULD THIS HAVE HAPPENED JUST 20 SECONDS EARLIER WHILE ON THE INTERSTATE IN HEAVY TRAFFIC, THE SHOCK TO ME, THE DRIVER, COULD HAVE CAUSED AN ACCIDENT, SINCE THE FIRST IMPRESSION I HAD WAS THAT THE VEHICLE HAD BEEN STRUCK, THEN UPON REALIZING THAT THE WINDOW HAD BLOWN OUT I THOUGHT WE MIGHT HAVE BEEN SHOT AT. *TR
NHTSA ODI #10297321
124,000 miles · Dec 12, 2009
Visibility
I WAS DRIVING MY 2005 FORD ESCAPE ON INTERSTATE 90-WEST, AND UPON REACHING THE CITY OF BRATHNALL CITY LINE I HEARD A LOUD EXPLOSION AND NOTICED THAT MY REAR WINDOW HAD EXPLODED. WHEN I WAS ABLE TO PULL OFF THE FREEWAY, I NOTIFIED THE 911 POLICE EMERGENCY , AND REQUESTED ASSISTANCE. A POLICE ARRIVED WITHIN 10 MINUTES AND ASSISTED…
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I WAS DRIVING MY 2005 FORD ESCAPE ON INTERSTATE 90-WEST, AND UPON REACHING THE CITY OF BRATHNALL CITY LINE I HEARD A LOUD EXPLOSION AND NOTICED THAT MY REAR WINDOW HAD EXPLODED. WHEN I WAS ABLE TO PULL OFF THE FREEWAY, I NOTIFIED THE 911 POLICE EMERGENCY , AND REQUESTED ASSISTANCE. A POLICE ARRIVED WITHIN 10 MINUTES AND ASSISTED ME. I HAVE JUST NOTICE THAT THERE HAS BEEN SEVERAL OTHER PERSONS WHO HAD COMPLAINED OF THE SAME PROBLEM WITH THEIR FORD ESCAPE, WHEN WILL THE NHTSA DO SOMETHING ABOUT THIS PROBLEM? ARE YOU WAITING FOR THE LOSS OF LIVES TO OCCUR FIRST BEFORE YOU WILL DO SOMETHING? *TR
NHTSA ODI #10295432
52,000 miles · Jun 22, 2009
Visibility
REAR WINDSHIELD EXPLODED. *TR
NHTSA ODI #10274633
67,000 miles · Feb 14, 2009
Visibility
I WAS DRIVING HOME THE TEMP WAS ABOUT 25 DEGREES AND MY BACK WINDOW EXPLODED , NOTHING HIT IT JUST SHATTERED INTO 1000 PIECES. THE SOUND SCARE THE PROVERBIAL .... OUT OF ME . THE REAR DEFROST HAD BEEN ON EARLIER BUT I HAD SHUT IT OFF 5 MINUTES PRIOR TO INCIDENT. I HAD GLASS REPLACED, WHICH WAS COVERED BY MY INSURANCE , BUT I HA…
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I WAS DRIVING HOME THE TEMP WAS ABOUT 25 DEGREES AND MY BACK WINDOW EXPLODED , NOTHING HIT IT JUST SHATTERED INTO 1000 PIECES. THE SOUND SCARE THE PROVERBIAL .... OUT OF ME . THE REAR DEFROST HAD BEEN ON EARLIER BUT I HAD SHUT IT OFF 5 MINUTES PRIOR TO INCIDENT. I HAD GLASS REPLACED, WHICH WAS COVERED BY MY INSURANCE , BUT I HAD TO PAY FOR THE COST OF WIPER MOTOR. *TR
NHTSA ODI #10258638
28,000 miles · Dec 19, 2008
Visibility
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH IN THE SNOW, THE FRONT WINDSHIELD WOULD NOT DEFROST AND THE WINDSHIELD WIPERS BECAME INOPERABLE. A LOCAL REPAIR SHOP REPLACED THE WINDSHIELD WIPERS. THE DEFROST SYSTEM WOULD NOT DEFROST THE WINDSHIELD DURING INCLEMENT WEATHER FOR OVER A YEAR. THE VEHI…
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TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH IN THE SNOW, THE FRONT WINDSHIELD WOULD NOT DEFROST AND THE WINDSHIELD WIPERS BECAME INOPERABLE. A LOCAL REPAIR SHOP REPLACED THE WINDSHIELD WIPERS. THE DEFROST SYSTEM WOULD NOT DEFROST THE WINDSHIELD DURING INCLEMENT WEATHER FOR OVER A YEAR. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP AND THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, HE REPLACED THE THERMOSTAT. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIRS. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR REPAIRS. THE CURRENT MILEAGE WAS 44,000 AND FAILURE MILEAGE WAS 28,000. UPDATED 01/09/09. *LJ UPDATED 01/09/09. *JB
NHTSA ODI #10252303
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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