NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
149 reportsClear category filter40,000 miles · May 15, 2013
Fuel/propulsion SystemVehicle Speed Control
WHEN THE WEATHER IS COLD, THE GAS PEDAL STICKS WHEN YOU TRY TO ACCELERATE FROM STANDING STILL. WHEN IT DOES KICK IN THE CAR JUMPS AND COULD CAUSE AN ACCIDENT. I HAVE LOOKED THIS UP AND IT SEEMS TO BE A RECURRING PROBLEM, HOWEVER, FORD HAS STATED THAT IT IS BASED ON VIN AND MARCH - APRIL OF 2004 WAS A PROBLEM BUT JUNE 04 (MY MA…
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WHEN THE WEATHER IS COLD, THE GAS PEDAL STICKS WHEN YOU TRY TO ACCELERATE FROM STANDING STILL. WHEN IT DOES KICK IN THE CAR JUMPS AND COULD CAUSE AN ACCIDENT. I HAVE LOOKED THIS UP AND IT SEEMS TO BE A RECURRING PROBLEM, HOWEVER, FORD HAS STATED THAT IT IS BASED ON VIN AND MARCH - APRIL OF 2004 WAS A PROBLEM BUT JUNE 04 (MY MAN DATE?) WAS NOT. THIS HAS HAPPENED REPEATEDLY SINCE ABOUT A YEAR OR TWO AFTER I GOT THE CAR. IT APPEARS TO BE A CARBON BUILD UP PROBLEM, HOWEVER, IT IS RIDICULOUS TO HAVE TO GO IN ONCE A MONTH TO HAVE IT CLEANED. *TR
NHTSA ODI #10512069
Mileage unknown · May 9, 2013
Vehicle Speed Control
MY GAS PEDDLE STICKS, IT IS HAPPENING MORE AND MORE. I ALMOST GOT REAR ENDED BY ANOTHER VEHICLE THE OTHER DAY, IT IS STICKING ON A DAILY BASIS NOW. *TR
NHTSA ODI #10511329
130,000 miles · Mar 22, 2013
Electrical SystemEngineVehicle Speed Control
IT WAS TWO DAYS AFTER I GOT THE CAR, I WAS DRIVING HOME FROM MANASSAS TO FAIRFAX, ALL OF A SUDDEN THE ENGINE LIGHT CAME ON THE TRUCK STARTED TO SPUTTER AND I LOST ACCELERATION IN MY TRUCK. I WAS ON 495 AT NIGHT AND THE DASH BOARD STATED THAT THE CAR WOULD SHUT DOWN SO THAT THE ENGINE WOULD NOT OVER HEAT. I HAD TO CALL A TOW TR…
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IT WAS TWO DAYS AFTER I GOT THE CAR, I WAS DRIVING HOME FROM MANASSAS TO FAIRFAX, ALL OF A SUDDEN THE ENGINE LIGHT CAME ON THE TRUCK STARTED TO SPUTTER AND I LOST ACCELERATION IN MY TRUCK. I WAS ON 495 AT NIGHT AND THE DASH BOARD STATED THAT THE CAR WOULD SHUT DOWN SO THAT THE ENGINE WOULD NOT OVER HEAT. I HAD TO CALL A TOW TRUCK TO PEP BOYS IN ANNANDALE, VA AND THEY FIXED THE PROBLEM. BUT, I STILL HAVE ACCELERATION PROBLEMS AFTER IT WAS FIXED. I WILL TAKE IT BACK TO PEPBOYS TO FIND OUT IF IT IS THE SAME PROBLEM. *TR
NHTSA ODI #10504198
115,000 miles · Mar 6, 2013
Vehicle Speed Control
2005 FORD ESCAPE HAS A CRITICAL SAFETY ISSUE WITH THE GAS PEDAL COMPLETELY LOCKING UP. SOMETIMES TAPPING PEDAL WILL FREE IT. AS OF 3/5/2013 I AM NOT ALLOWING MY DAUGHTER TO USE THIS VEHICLE. THIS HAS BEEN AN ONGOING PROBLEM. WE HAVE HAD THE VEHICLE TOWED ONLY TO HAVE THE MECHANIC UNABLE TO IDENTIFY THE CAUSE. FROM WHAT I HAV…
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2005 FORD ESCAPE HAS A CRITICAL SAFETY ISSUE WITH THE GAS PEDAL COMPLETELY LOCKING UP. SOMETIMES TAPPING PEDAL WILL FREE IT. AS OF 3/5/2013 I AM NOT ALLOWING MY DAUGHTER TO USE THIS VEHICLE. THIS HAS BEEN AN ONGOING PROBLEM. WE HAVE HAD THE VEHICLE TOWED ONLY TO HAVE THE MECHANIC UNABLE TO IDENTIFY THE CAUSE. FROM WHAT I HAVE SEEN ON THE WEB,THIS APPEARS TO BE A VERY COMMON ISSUE. FORD SHOULD BE RESPONSIBLE FOR DETERMINING THE CAUSE AND ISSUE A RECALL ASAP,BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE. *TR
NHTSA ODI #10501836
Mileage unknown · Feb 25, 2013
EngineVehicle Speed Control
I HAVE A RANDOM INCIDENT WITH MY FORD ESCAPE 2005, WHERE AT TIMES WHEN ON CRUISE CONTROL, THE ENGINE WILL ACCELERATE UNEXPECTEDLY. AFTER MANY YEARS OF DRIVING, AND ATTEMPTING TO FILE A COMPLAINT ABOUT THE ISSUE WITH FORD BUT REFUSED AS IT WASN'T REPRODUCIBLE WHEN ALLOTTED, I THINK THIS ISSUE OCCURS BECAUSE THE CRUISE CONTROL …
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I HAVE A RANDOM INCIDENT WITH MY FORD ESCAPE 2005, WHERE AT TIMES WHEN ON CRUISE CONTROL, THE ENGINE WILL ACCELERATE UNEXPECTEDLY. AFTER MANY YEARS OF DRIVING, AND ATTEMPTING TO FILE A COMPLAINT ABOUT THE ISSUE WITH FORD BUT REFUSED AS IT WASN'T REPRODUCIBLE WHEN ALLOTTED, I THINK THIS ISSUE OCCURS BECAUSE THE CRUISE CONTROL HAS SELF ADJUSTED ITSELF WHEN TOWING A TRAILER. BUT AFTER DETACHING THE TRAILER AND TAKING THE TRUCK FOR A LONG HILLY RIDE, THE ENGINE COMPUTER MAY THINK IT'S STILL TOWING A TRAILER AND STRONGLY ACCELERATE THE ENGINE WHEN GOING UPHILL WITH THE CRUISE CONTROL ON. THIS IS ONLY BASED ON WHAT I HAVE EXPERIENCE, AND INCLUDE NO COMPUTER LOG EXAMINATION. NOT THE BEST THING TO HAPPEN IF A POLICE CAR IS AROUND, AND BEING A SAFE DRIVER. I'M NOT TOO CONCERNED ABOUT THIS ISSUE, AS I SELF MANAGE THE ISSUE. (TEND TO SELF MANAGE A LOT OF THINGS THESE DAYS.) THIS VEHICLE HAS SERVED ME QUITE WELL, EXCEPT FOR A LOUD KNOCK ON THE FRONT DRIVE AXLE ON THIS AWD - LIKELY A BAD BEARING THAT THEY DIDN'T FIX WHEN THEY FIXED IT INITIALLY. SHRUGS. *TR
NHTSA ODI #10499985
117,320 miles · Feb 2, 2013
EngineVehicle Speed Control
OUR 2005 FORD ESCAPE HAS A SURGING PROBLEM.WHEN STOPPED AT A LIGHT,EVERY ONCE IN A WHILE THE ENGINE WILL SUDDENLY SPEED UP.TO KEEP IT FROM MOVING FORWARD YOU HAVE TO PRESS HARD ON THE BRAKE PEDAL.A FORD DEALERSHIP WANTED $85.00 TO DIAGNOSE THE PROBLEM.THIS IS UNACCEPTABLE FOR A SAFETY PROBLEM. *TR
NHTSA ODI #10496177
52,000 miles · Jan 22, 2013
Vehicle Speed Control
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT DURING COLD WEATHER AND WHEN TRYING TO ACCELERATE, THE VEHICLE WOULD HESITATE FOR APPROXIMATELY 5 SECONDS. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACE…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT DURING COLD WEATHER AND WHEN TRYING TO ACCELERATE, THE VEHICLE WOULD HESITATE FOR APPROXIMATELY 5 SECONDS. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. THE CURRENT MILEAGE WAS APPROXIMATELY 128,000.
NHTSA ODI #10493787
95,000 miles · Jan 14, 2013
EngineVehicle Speed Control
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THE ACCELERATOR PEDAL WAS STUCK TO THE FLOOR WHILE THE VEHICLE ON AND WHILE DRIVING AT LOW SPEEDS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NH…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THE ACCELERATOR PEDAL WAS STUCK TO THE FLOOR WHILE THE VEHICLE ON AND WHILE DRIVING AT LOW SPEEDS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V353000 (VEHICLE SPEED CONTROL: CABLES) (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000. THE CURRENT MILEAGE WAS 98,000.
NHTSA ODI #10492863
Mileage unknown · Jan 10, 2013
EngineVehicle Speed Control
MY CAR'S GAS PEDAL FELT LIKE IT BECAME STUCK, ALMOST FEELING LIKE THE CAR WAS IN NEUTRAL EVEN THOUGH IT WAS IN DRIVE. I WAS ON A HILL. THEN SUDDENLY IT SPED OFF FAST WITH A JOLT. OUR MECHANIC SAID IT NEEDS A NEW THROTTLE. AFTER DOING RESEARCH ON MY CAR'S MAKE & MODEL, IT APPEARS THAT THIS HAS BEEN AN ONGOING CONCERN. IT'S VERY D…
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MY CAR'S GAS PEDAL FELT LIKE IT BECAME STUCK, ALMOST FEELING LIKE THE CAR WAS IN NEUTRAL EVEN THOUGH IT WAS IN DRIVE. I WAS ON A HILL. THEN SUDDENLY IT SPED OFF FAST WITH A JOLT. OUR MECHANIC SAID IT NEEDS A NEW THROTTLE. AFTER DOING RESEARCH ON MY CAR'S MAKE & MODEL, IT APPEARS THAT THIS HAS BEEN AN ONGOING CONCERN. IT'S VERY DANGEROUS. *TR
NHTSA ODI #10492092
115,000 miles · Jan 9, 2013
Electrical SystemVehicle Speed Control
WHILE TRAVELING NORTHBOUND ON INTERSTATE 476 CAR SUDDENLY LOST POWER AND WOULD REFUSE TO ACCELERATE OVER 10 MPH. LUCKILY IT WAS EARLY ON A SUNDAY MORNING, AND NOT HIGH-TRAFFIC TIME, WE SUCCESSFULLY PULLED THE CAR OVER TO THE SHOULDER. OUR MECHANIC HAS BEEN WORKING ON AND RESEARCHING THE ISSUE. TURNS OUT FORD IS AWARE AND …
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WHILE TRAVELING NORTHBOUND ON INTERSTATE 476 CAR SUDDENLY LOST POWER AND WOULD REFUSE TO ACCELERATE OVER 10 MPH. LUCKILY IT WAS EARLY ON A SUNDAY MORNING, AND NOT HIGH-TRAFFIC TIME, WE SUCCESSFULLY PULLED THE CAR OVER TO THE SHOULDER. OUR MECHANIC HAS BEEN WORKING ON AND RESEARCHING THE ISSUE. TURNS OUT FORD IS AWARE AND HAS ISSUED A "SERVICE BULLETIN" THAT THE COMPUTER IS FAULTY, AND AFFECTS THE CATALYTIC CONVERTERS, SPARK PLUGS, AND COILS. A QUICK SEARCH ON CAR COMPLAINTS TOLD US WE WERE NOT THE ONLY ONES, AND IT APPEARS TO BE A TIME RATHER THAN MILEAGE FAILURE. WHILE MOST ARE COMPLAINING ABOUT THE MINIMUM $2,000 FIX, WE ARE THANKFUL IT DID NOT CAUSE HARM TO US OR ANYONE ELSE. HOW MANY 2005 FORD ESCAPES ARE ON THE ROADS THESE DAYS? *TR
NHTSA ODI #10492044
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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