NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
76 reportsClear category filter179,787 miles · Jul 28, 2015
Unknown Or Other
WHILE DRIVING IN LIVONIA, MICHIGAN OUT OF NO WHERE MY SUN VISOR BURST, GETTING GLASS ON ME, BUT MORE IMPORTANT IT BURST ON THE SEAT WHERE MY TODDLER DAUGHTER USUALLY SIT . THERE WAS NO ONE AROUND AND NO TRUCK WHERE AN OBJECT COULD HAVE DROPPED SOMETHING ON MY CAR, I HAD TO TAKE THE CAR TO AVIS FORD IN SOUTHFIELD, MICHIGAN. T…
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WHILE DRIVING IN LIVONIA, MICHIGAN OUT OF NO WHERE MY SUN VISOR BURST, GETTING GLASS ON ME, BUT MORE IMPORTANT IT BURST ON THE SEAT WHERE MY TODDLER DAUGHTER USUALLY SIT . THERE WAS NO ONE AROUND AND NO TRUCK WHERE AN OBJECT COULD HAVE DROPPED SOMETHING ON MY CAR, I HAD TO TAKE THE CAR TO AVIS FORD IN SOUTHFIELD, MICHIGAN. THEY TOLD ME TO TAKE THE CAR DOWN THE STREET TO AVIS BODY SHOP. I FILED AN CLAIM WITH MY INSURANCE COMPANY, AND IT IS BEING FIXED NOW. I WANT FORD TO BE NOTIFIED ABOUT THIS. BECAUSE FROM WHAT I HEAR, THIS IS ONE OF MANY INSTANCES THAT HAS HAPPENED WITH A SUNROOF ON AN 2005 FORD ESCAPE AND OTHER FORD CARS. THIS IS DANGEROUS! MY WIFE HAS JUST HAD MAJOR SURGERY. AND THERE WERE MANY RUNS FOR HER THAT I COULD NOT MAKE BECAUSE OF THIS. PLEASE INVESTIGATE. THANK YOU. AND BE BLESSED. [XXX]
NHTSA ODI #10744442
Mileage unknown · Jul 22, 2015
Unknown Or Other
I WAS WASHING MY FORD ESCAPE WHEN I NOTICED THERE WAS RUST ON ALL OF THE DOORS ON THE INSIDE I JUST BOUGHT ITAND CHECKED THE CARFAX IT SAID THERE WAS NO RUST AND IT LOOKED LIKED A NEW CAR UNTIL ABOUT THREE WEEK OF HAVEING IT AND NOW I'M FOUNDING RUST ON THE ALL OF THEE DOORS AND ON ONE OF THE WHEEL WELL I CHECKED ONLINE BY GOING…
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I WAS WASHING MY FORD ESCAPE WHEN I NOTICED THERE WAS RUST ON ALL OF THE DOORS ON THE INSIDE I JUST BOUGHT ITAND CHECKED THE CARFAX IT SAID THERE WAS NO RUST AND IT LOOKED LIKED A NEW CAR UNTIL ABOUT THREE WEEK OF HAVEING IT AND NOW I'M FOUNDING RUST ON THE ALL OF THEE DOORS AND ON ONE OF THE WHEEL WELL I CHECKED ONLINE BY GOING TO GOOGLE.COM AND PUTTING IN 2005 FORD ESCAPE RUST AND FOUND A LOT OF PEOPLE HAVEING PROBLEMS WITH RUST SOME OF THEM EVEN SAY THEY CAN SEE THE INSIDE OF THERE ESCAPE AND FORD WILL NOT RECALL IT AND IT COST A LOT TO FIX. SOME COST MORE THEN THE VALUE OF THERE ESCAPE
NHTSA ODI #10735872
170,000 miles · Jul 13, 2015
SuspensionUnknown Or Other
NOTED AT A LOCAL CAR REPAIR SHOP THAT MY PASSENGER REAR INNER FENDER IS RUSTED SO BAD THAT THE METAL WHERE THE SHOCK IS ATTACHED TO IS COMING AWAY. WHILE DRIVING ON BUMPS, AM NOW HEARING LOUD CLUNKING SOUND AND NO LONGER DRIVING THE VEHICLE FOR FEAR OF THE SHOCK FALLING OFF. CAR SHOP STATED THAT THEY'VE SEEN 12 ESCAPES COME TH…
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NOTED AT A LOCAL CAR REPAIR SHOP THAT MY PASSENGER REAR INNER FENDER IS RUSTED SO BAD THAT THE METAL WHERE THE SHOCK IS ATTACHED TO IS COMING AWAY. WHILE DRIVING ON BUMPS, AM NOW HEARING LOUD CLUNKING SOUND AND NO LONGER DRIVING THE VEHICLE FOR FEAR OF THE SHOCK FALLING OFF. CAR SHOP STATED THAT THEY'VE SEEN 12 ESCAPES COME THROUGH THEIR PLACE WITH THE SAME ISSUE ON THE SAME SIDE THAT WERE 8-10 YEARS OLD.
NHTSA ODI #10733709
125,000 miles · Jun 16, 2015
SuspensionUnknown Or Other
PASSENGER SIDE REAR WHEEL WELL (HIDDEN AREA ONLY) RUSTED OUT AT THE SHOCK MOUNT CAUSING THE SHOCK TO PUNCH INTO THE INTERIOR. EXPENSIVE REPAIR. SAD PART IS THAT THE REST OF THE VEHICLE IS IN VERY GOOD SHAPE, NEVER SUSPECTED SUCH A RUSTING ISSUE LIKE THAT. I SEE IT IS A COMMON FLAW OF THIS VEHICLE. POOR ENGINEERING OF A CRITI…
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PASSENGER SIDE REAR WHEEL WELL (HIDDEN AREA ONLY) RUSTED OUT AT THE SHOCK MOUNT CAUSING THE SHOCK TO PUNCH INTO THE INTERIOR. EXPENSIVE REPAIR. SAD PART IS THAT THE REST OF THE VEHICLE IS IN VERY GOOD SHAPE, NEVER SUSPECTED SUCH A RUSTING ISSUE LIKE THAT. I SEE IT IS A COMMON FLAW OF THIS VEHICLE. POOR ENGINEERING OF A CRITICAL MOUNTING POINT. FORTUNATELY NO INJURIES IN THIS CASE, BUT COULD EASILY HAVE CAUSED PANIC RESULTING IN AN SERIOUS ACCIDENT. VERY SURPRISED THIS IS NOT A FORD RECALL ITEM WITH AN AVAILABLE MANUFACTURED REINFORCING PART.
NHTSA ODI #10725485
160,000 miles · May 29, 2015
Unknown Or Other
WE RECENTLY PURCHASED A 2005 FORD ESCAPE. THE CAR WAS WORKING PERFECTLY. ON 5/29/15 WE NOTICED A SOUND COMING FROM THE RIGHT REAR WHEEL WELL. WE PARKED AND LOOKED AT THE CAR AND FOUND THE ENTIRE WHEEL WELL HAS RUSTED OUT SO MUCH SO THAT THE THE SHOCK MOUNT AND ACTUAL SHOCK HAS SEPARATED FROM THE CAR. THERE IS NOW A HOLE WHER…
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WE RECENTLY PURCHASED A 2005 FORD ESCAPE. THE CAR WAS WORKING PERFECTLY. ON 5/29/15 WE NOTICED A SOUND COMING FROM THE RIGHT REAR WHEEL WELL. WE PARKED AND LOOKED AT THE CAR AND FOUND THE ENTIRE WHEEL WELL HAS RUSTED OUT SO MUCH SO THAT THE THE SHOCK MOUNT AND ACTUAL SHOCK HAS SEPARATED FROM THE CAR. THERE IS NOW A HOLE WHERE WE CAN SEE THROUGH THE CAR INTO THE CARGO AREA. THE CAR IS UNSAFE TO DRIVE AND WE ARE AT A LOSS AS TO HOW TO REPAIR IT. MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM (ONLY WITH THE RIGHT REAR WHEEL WELL, THE LEFT IS PERFECTLY FINE). FORD HAS NOT OFFERED ANY ASSISTANCE TO ANYONE AND HAS IN FACT REFUSED TO ACKNOWLEDGE THAT IT COULD BE ANY KIND OF DEFECT.
NHTSA ODI #10722384
133,736 miles · May 26, 2015
StructureUnknown Or Other
THE RIGHT REAR FENDER WHEEL WELL HAS RUSTED THROUGH ALSO AFFECTING THE SHOCK MOUNT CREATING A LOUD BANGING IN THE CABIN. MY LOCAL FORD DEALER HAS NEVER SEEN THIS AND DID NOT WANT TO ATTEMPT THE REPAIR BECAUSE OF THE COST. THEY ALSO REFERRED ME TO A REPUTABLE BODY SHOP IN TOWN AND HE ALSO NEVER SAW THIS BEFORE. HE SUGGESTED THIS …
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THE RIGHT REAR FENDER WHEEL WELL HAS RUSTED THROUGH ALSO AFFECTING THE SHOCK MOUNT CREATING A LOUD BANGING IN THE CABIN. MY LOCAL FORD DEALER HAS NEVER SEEN THIS AND DID NOT WANT TO ATTEMPT THE REPAIR BECAUSE OF THE COST. THEY ALSO REFERRED ME TO A REPUTABLE BODY SHOP IN TOWN AND HE ALSO NEVER SAW THIS BEFORE. HE SUGGESTED THIS WEBSITE TO FILE A COMPLAINT. I HAVE NOW RESEARCHED THIS AND SEE A LOT OF OTHER PEOPLE HAVE EXPERIENCED THIS TOO. HAS FORD DONE ANYTHING TO FIX THIS PROBLEM?
NHTSA ODI #10721566
90,000 miles · May 19, 2015
Electrical SystemUnknown Or Other
THE DRIVER'S FRONT DOOR BEGAN CAUSING PROBLEMS. OCCASIONALLY, IT DOES NOT OPEN, PERIOD. ADDITIONALLY, THE LOCK MECHANISM IS INOPERABLE. I REMOVED BOTH DRIVER'S AND PASSENGER'S FRONT DOOR PANELS TO INSPECT, COMPARE AND FINALLY DETERMINE THE ISSUE. THERE SEEMS TO BE A PROBLEM, WHICH A FRIEND TEMPORARILY FIXED. IT--THE EXTERIO…
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THE DRIVER'S FRONT DOOR BEGAN CAUSING PROBLEMS. OCCASIONALLY, IT DOES NOT OPEN, PERIOD. ADDITIONALLY, THE LOCK MECHANISM IS INOPERABLE. I REMOVED BOTH DRIVER'S AND PASSENGER'S FRONT DOOR PANELS TO INSPECT, COMPARE AND FINALLY DETERMINE THE ISSUE. THERE SEEMS TO BE A PROBLEM, WHICH A FRIEND TEMPORARILY FIXED. IT--THE EXTERIOR DOOR HANDLE--AFTER TWEEKING, WORKED FOR A WHILE. FAST FORWARD, 2015, I CANNOT OPEN NEARLY 3 OF MY DOORS. ONE WILL NOT OPEN AT ALL (REAR PASS.) THE DRIVER'S FRONT DOOR IS DOING THE SAME THING THE REAR DOOR HANDLE--IT LOST TENSION AND WON'T OPEN AT ALL. AFTER LOOKING IT UP ON YOUTUBE, I DETERMINED THE LOCKING SYSTEM IS THE CULPRIT. IN ORDER TO REPAIR THIS INOPERABLE DOOR HANDLE SITUATION, APPARENTLY I NEED TO PULL THE INTERIOR PANELS, REMOVE THE EXTERIOR HANDLES AND REPLACE THEM ENTIRELY. CURRENTLY, I HAVE THE DRIVER'S DOOR PANEL REMOVED BECAUSE IN THE EVENT THE HANDLE DOESN'T WORK AT ALL, I'D HAVE TO CLIMB OVER FROM THE PASSENGER SIDE JUST TO DRIVE MY 2005 FORD ESCAPE.
NHTSA ODI #10717238
120,000 miles · May 12, 2015
Unknown Or Other
ACCORDING TO YOUR LIST OF RECALLS THERE IS A COMPLIANCE RECALL FOR THE ROOF THE MY ESCAPE AND A DOOR LATCH . I CALLED FORD AND THEY STATE IT'S NOT ON MY CAR EVEN THOUGH IT IS LISTED, I HAVE A DOOR AJAR LIGHT THAT'S STAYS ON AND DOESN'T ALLOW ME TO LOCK MY CAR BECAUSE THE ALARM GOES OFF. I WAS TOLD THAT THERE ARE ESCAPES WITH THE…
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ACCORDING TO YOUR LIST OF RECALLS THERE IS A COMPLIANCE RECALL FOR THE ROOF THE MY ESCAPE AND A DOOR LATCH . I CALLED FORD AND THEY STATE IT'S NOT ON MY CAR EVEN THOUGH IT IS LISTED, I HAVE A DOOR AJAR LIGHT THAT'S STAYS ON AND DOESN'T ALLOW ME TO LOCK MY CAR BECAUSE THE ALARM GOES OFF. I WAS TOLD THAT THERE ARE ESCAPES WITH THE PROPER VIN NUMBER WITH THAT RECALL. THEY TOOK MY INFORMATION AND TOLD ME IF I PAY FOR IT TO BE REPAIRED AND THERE IS A RECALL AT SOME POINT THAT I WOULD BE REIMBURSED. COULDN'T IT BE POSSIBLE THAT THE PART WAS INSTALLED THAT'S IS FAULTY? I JUST WANTED TO VENT AND LET YOUR SITE KNOWN OF THIS PROBLEM. THANK YOU.
NHTSA ODI #10715909
Mileage unknown · May 12, 2015
Unknown Or Other
EXCESSIVE RUST IN THE PASSENGER REAR WHEEL WELL (ONLY ON PASSENGER SIDE); COMPLETELY BROKE AWAY FROM THE FRAME AND IS HANGING BY JUST THE SPRING. UNSAFE TO DRIVE. FORD RECALLED FOR THIS ISSUE ON 2001-2004 MODELS AND DID NOT RECALL 2005 MODEL, WHICH THEY SHOULD HAVE JUST BY RESEARCHING THERE HAVE BEEN MANY WITH THIS EXACT SAME …
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EXCESSIVE RUST IN THE PASSENGER REAR WHEEL WELL (ONLY ON PASSENGER SIDE); COMPLETELY BROKE AWAY FROM THE FRAME AND IS HANGING BY JUST THE SPRING. UNSAFE TO DRIVE. FORD RECALLED FOR THIS ISSUE ON 2001-2004 MODELS AND DID NOT RECALL 2005 MODEL, WHICH THEY SHOULD HAVE JUST BY RESEARCHING THERE HAVE BEEN MANY WITH THIS EXACT SAME PROBLEM. THE ASSEMBLY LINE ON THE PASSENGERS SIDE DID NOT COAT THE WHEEL WELL PROPERLY.
NHTSA ODI #10715837
127,000 miles · Mar 9, 2015
SuspensionUnknown Or Other
THE REAR RIGHT UPPER SHOCK MOUNT FELT OFF SO THERE IS NO WHERE WE CAN PUT THE SHOCK. THEREFORE, IT HAS A BIG HOLE ON THE FENDER WELL THAT YOU CAN SEE THE INSIDE THIS IS SOMETHING THAT SHOULD NOT HAD HAPPEN PLUS ON THE LEFT SIDE YOU CAN SEE RUST CRACKS IN THE FENDER WELL AND CONTINUES TO THE UPPER SHOCK MOUNT. I THINK THIS IS …
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THE REAR RIGHT UPPER SHOCK MOUNT FELT OFF SO THERE IS NO WHERE WE CAN PUT THE SHOCK. THEREFORE, IT HAS A BIG HOLE ON THE FENDER WELL THAT YOU CAN SEE THE INSIDE THIS IS SOMETHING THAT SHOULD NOT HAD HAPPEN PLUS ON THE LEFT SIDE YOU CAN SEE RUST CRACKS IN THE FENDER WELL AND CONTINUES TO THE UPPER SHOCK MOUNT. I THINK THIS IS SOMETHING THAT THE COMPANY HAS TO ADDRESS AND FIXED IT BECAUSE IT IS A SAFETY ISSUE. *TR
NHTSA ODI #10693093
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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