NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
76 reportsClear category filterMileage unknown · Dec 8, 2015
StructureSuspensionUnknown Or Other
HEARD A NOISE NEAR REAR WHEEL HOUSE. UPON INSPECTION IT WAS DISCOVERED THAT THE WHEEL HOUSE ON THE PASSENGER REAR WAS COMPLETELY RUSTED TO THE POINT THAT THE SHOCK WAS JUST BARELY HANGING ON. THE REPAIR WOULD COST MORE THAN THE VEHICLE IS WORTH. LOTS OF COMPLAINTS ON SAME ISSUE THAT FORD REFUSES TO ADDRESS OR CORRECT. SHOULD BE …
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HEARD A NOISE NEAR REAR WHEEL HOUSE. UPON INSPECTION IT WAS DISCOVERED THAT THE WHEEL HOUSE ON THE PASSENGER REAR WAS COMPLETELY RUSTED TO THE POINT THAT THE SHOCK WAS JUST BARELY HANGING ON. THE REPAIR WOULD COST MORE THAN THE VEHICLE IS WORTH. LOTS OF COMPLAINTS ON SAME ISSUE THAT FORD REFUSES TO ADDRESS OR CORRECT. SHOULD BE COMPENSATION AND/OR A RECALL. ALSO LOOKS LIKE THE SAME THING IS HAPPENING TO THE OTHER SIDE. NICE JOB FORD!
NHTSA ODI #10809016
170,000 miles · Nov 29, 2015
Unknown Or Other
ON NOV,28,2015 9:15AM ME AND MY TWO YEAR OLD DAUGHTER WERE HEADING TO NEW YORK CITY ON I95 NORTH BOUND WHEN MY CAR STARTING MAKING WEIRD SOUNDS THE VEHICLE STARTED TO SLOW DOWN AS I WAS DRIVING ON THE HIGHWAY I WASN'T ABLE TO MOVE THE VEHICLE BECAUSE THE GEARS WAS NOT WORKING PROPERLY I WAS ABLE TO PULL OVER TO THE RIGHT SIDE OF…
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ON NOV,28,2015 9:15AM ME AND MY TWO YEAR OLD DAUGHTER WERE HEADING TO NEW YORK CITY ON I95 NORTH BOUND WHEN MY CAR STARTING MAKING WEIRD SOUNDS THE VEHICLE STARTED TO SLOW DOWN AS I WAS DRIVING ON THE HIGHWAY I WASN'T ABLE TO MOVE THE VEHICLE BECAUSE THE GEARS WAS NOT WORKING PROPERLY I WAS ABLE TO PULL OVER TO THE RIGHT SIDE OF THE HIGHWAY TO SEE WHAT WAS THE PROBLEM I TRYED TO PUT THE VEHICLE IN PARK BUT IT DIDN'T LET ME THE VEHICLE STARTED GOING IN THE WRONG DIRECTION IT WANT BACKWARD I PUT MY FOOT ON THE BRAKE BUT IT CONTINUE TO MOVE IN ROLL BACKWARDS I HAD TO PULL THE SAFETY BRAKE THREE TIMES FOR THE VEHICLE TO STOP MOVING.
NHTSA ODI #10807341
Mileage unknown · Nov 27, 2015
StructureSuspensionUnknown Or Other
WAS DRIVING ALONG CITY STREET WHEN I WENT OVER A SMALL BUMP, HEARD A LOUD THUD! THE WHEEL WELL ON BACK PASSENGER SIDE WAS RUSTED AWAY WHERE THE STRUT CONNECTS. OR WHERE IT WAS ONCE CONNECTED... 155,673 MILES, THIS IS MY ONLY VEHICLE AND UNSAFE TO DRIVE MY FAMILY IN.
NHTSA ODI #10807245
Mileage unknown · Sep 25, 2015
Electrical SystemUnknown Or Other
EVERY MORNING THE CAR ALARM SUDDENLY GOES OFF UNTIL I PRESS KEY FOB. IT HAPPENS ROUTINELY FROM 5 TO 8 AM AND 8 TO 9 PM. ACCORDING TO THE INTERNET, THERE ARE MANY FORD ESCAPE OWNERS WHO HAVE THE SAME ISSUE. YOU CAN SEARCH IT BY "FORD ESCAPE ALARM GOES OFF". THIS IS REALLY ANNOYING NOT ONLY FOR OWNERS BUT ALSO FOR THEIR NEIGHBORS.…
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EVERY MORNING THE CAR ALARM SUDDENLY GOES OFF UNTIL I PRESS KEY FOB. IT HAPPENS ROUTINELY FROM 5 TO 8 AM AND 8 TO 9 PM. ACCORDING TO THE INTERNET, THERE ARE MANY FORD ESCAPE OWNERS WHO HAVE THE SAME ISSUE. YOU CAN SEARCH IT BY "FORD ESCAPE ALARM GOES OFF". THIS IS REALLY ANNOYING NOT ONLY FOR OWNERS BUT ALSO FOR THEIR NEIGHBORS. ALTHOUGH THIS IS NOT CRITICAL SAFETY ISSUE, THIS IS ABSOLUTELY MANUFACTURER'S DEFECT.
NHTSA ODI #10777755
123,000 miles · Sep 23, 2015
SuspensionUnknown Or Other
RIGHT REAR WHEEL WELL RUSTED OUT SO BAD THE LOWER CONTROL ARM TO THE REAR TIRE IS CLOSE TO SEPARATING FROM THE VEHICLE SUBFRAME. CAR UNSAFE TO DRIVE
NHTSA ODI #10773978
92,000 miles · Sep 21, 2015
EngineUnknown Or Other
THIS VEHICLE WAS MAINTAINED REGULARLY... THERE WERE NO LEAKS/ NO BURNING....NO WARNING...THE OIL MAGICALLY DISAPPEARED...LUCKY WE WERE ONLY TRAVELING LOCAL AND AND A LOW SPEED. SIMPLY PUT ...THE ENGINE BLEW/CEASED WITH RESEARCH I HAVE FOUND MANY OWNERS HAVING THE EXACT SAME PROBLEM. I WAS AM SHOCKED AT THE SUDDEN ENGINE F…
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THIS VEHICLE WAS MAINTAINED REGULARLY... THERE WERE NO LEAKS/ NO BURNING....NO WARNING...THE OIL MAGICALLY DISAPPEARED...LUCKY WE WERE ONLY TRAVELING LOCAL AND AND A LOW SPEED. SIMPLY PUT ...THE ENGINE BLEW/CEASED WITH RESEARCH I HAVE FOUND MANY OWNERS HAVING THE EXACT SAME PROBLEM. I WAS AM SHOCKED AT THE SUDDEN ENGINE FAILURE AND THAT OTHERS HAVE THE SAME ISSUE, MEANS WE DIDN'T DO ANYTHING TO CAUSE THIS PROBLEM.
NHTSA ODI #10766382
124,000 miles · Sep 10, 2015
Unknown Or OtherWheels
A WEEK AGO I BEGAN TO HAVE A RATTLING IN THE RIGHT REAR OF MY ESCAPE. AFTER TIGHTENING DOWN AND REMOVING ANYTHING FROM THE INTERIOR OF THE VEHICLE THAT COULD BE "THUNKING" , THE NOISE CONTINUED TO GET WORSE. I INVESTIGATED FURTHER AND DISCOVERED THAT THE RIGHT REAR WHEEL WELL HAD COMPLETELY CORRODED AND THE SHOCK HAD BROKEN FR…
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A WEEK AGO I BEGAN TO HAVE A RATTLING IN THE RIGHT REAR OF MY ESCAPE. AFTER TIGHTENING DOWN AND REMOVING ANYTHING FROM THE INTERIOR OF THE VEHICLE THAT COULD BE "THUNKING" , THE NOISE CONTINUED TO GET WORSE. I INVESTIGATED FURTHER AND DISCOVERED THAT THE RIGHT REAR WHEEL WELL HAD COMPLETELY CORRODED AND THE SHOCK HAD BROKEN FREE WITH A LARGE CHUNK OF WHAT USED TO BE THE WHEEL WELL/FRAME. I BEGAN RESEARCHING FOR A RECALL NOTICE AND FOUND THAT FORD MINIVANS FROM 2004-2007 ALSO HAD WHEEL WELL RUST PROBLEMS THAT RESULTED IN A RECALL...BUT NOTHING FOR THE ESCAPE. MY MECHANIC SAID IT SHOULD NOT BE DRIVEN UNTIL FIXED BECAUSE IT IS A SAFETY CONCERN. I FURTHER LOOKED AT COMPLAINTS FROM OTHER ESCAPE OWNERS (AT LEAST 50 POSTED ON LINE) AND HAVE LEARNED THAT THIS EXACT SAME RIGHT REAR WHEEL WELL CORROSION ON THE 2005 MODEL IS COMMON, DANGEROUS AND EXPENSIVE TO REPAIR (MY ESTIMATES RANGE FROM $1000 BUT THE FRAME SHOP WILL NOT COMMIT UNTIL THEY BEGIN WORK ON IT- THEY DID STATE THAT THIS IS NOT A NEW PROBLEM ON FORDS - THEY HAVE REPAIRED OTHERS) . FORD SEEMS TO BE DISMISSIVE TO THOSE WHO HAVE APPROACHED THEM, STATING THERE IS NO RECALL SO THERE IS NOTHING THEY CAN DO. IS ANYONE LOOKING INTO THIS?
NHTSA ODI #10762859
72,000 miles · Aug 27, 2015
Unknown Or Other
EVERY MORNING FOR THE PAST YEAR THE CAR ALARM IS TRIGGERED AND GOES OFF FOR APPROXIMATELY 2 MINS OR UNTIL I PRESS THE "ALARM" BUTTON ON MY KEY FOB. IT HAPPENS ROUTINELY AT APPROXIMATELY 9AM-10:30AM EVERY MORNING. WHEN RESEARCHING ONLINE WHAT THE POSSIBLE CAUSE IS, I SAW THAT THERE ARE MULTIPLE OWNERS OF FORD ESCAPES FROM YEARS …
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EVERY MORNING FOR THE PAST YEAR THE CAR ALARM IS TRIGGERED AND GOES OFF FOR APPROXIMATELY 2 MINS OR UNTIL I PRESS THE "ALARM" BUTTON ON MY KEY FOB. IT HAPPENS ROUTINELY AT APPROXIMATELY 9AM-10:30AM EVERY MORNING. WHEN RESEARCHING ONLINE WHAT THE POSSIBLE CAUSE IS, I SAW THAT THERE ARE MULTIPLE OWNERS OF FORD ESCAPES FROM YEARS 2005-2007 THAT ARE HAVING THE SAME ISSUES. MANY PEOPLE HAVE STATED THAT IT IS A FAULTY DOOR SENSOR THAT IS MALFUNCTIONING. SOME PEOPLE REPORTED SPENDING UPWARDS OF $800 TO GET THE PROBLEM DIAGNOSED AND THEN FAULTY SENSORS IN VARIOUS DOORS REPLACED. ALTHOUGH THIS IS NOT A LIFE THREATENING "ISSUE" IT IS HIGHLY INCONVENIENT TO MYSELF, AND THE NEIGHBORS IN MY AREA WHERE THE VEHICLE IS A CONSTANT SOURCE OF ANNOYANCE. AS THERE ARE SO MANY PEOPLE REPORTING THIS EXACT SAME ISSUE, IT IS CLEARLY A MANUFACTURER DEFECT.
NHTSA ODI #10759747
120,000 miles · Aug 6, 2015
SteeringSuspensionUnknown Or Other
SUB-FRAME RUST PROBLEM. THERE WAS A RECALL ON 2001 TO 2004 FORD ESCAPE FOR THIS PROBLEM. FORD MOTOR COMPANY HAS RECALLED ESCAPE CROSSOVERS FROM MODEL YEARS 2001-2004 IN STATES THAT USE A LOT OF ROAD SALT. IN AFFECTED VEHICLES, PART OF THE CAR COULD SUFFER DAMAGE FROM RUST AND EVEN LOSE STEERING CONTROL.
NHTSA ODI #10746694
168,000 miles · Aug 5, 2015
Unknown Or Other
WHILE DRIVING I HIT A POTHOLE AND THE REAR SHOCK TOWER BROKE AWAY FROM THE CAR DUE TO EXCESSIVE RUST.AFTER DOING RESERCH ON THIS I HAVE FOUND THAT ISN'T AN UNCOMMON THING WITH THIS YEAR AND MAKE AND MODEL OF CAR BUT NOTHING IS BEING DONE ABOUT IT. NO RECALLS NOTHING AND OF COURSE ITS NOT AN EASY OR CHEAP FIX AND MY INSURANCE AT …
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WHILE DRIVING I HIT A POTHOLE AND THE REAR SHOCK TOWER BROKE AWAY FROM THE CAR DUE TO EXCESSIVE RUST.AFTER DOING RESERCH ON THIS I HAVE FOUND THAT ISN'T AN UNCOMMON THING WITH THIS YEAR AND MAKE AND MODEL OF CAR BUT NOTHING IS BEING DONE ABOUT IT. NO RECALLS NOTHING AND OF COURSE ITS NOT AN EASY OR CHEAP FIX AND MY INSURANCE AT LEAST WILL NOT COVER IT CAUSE IT WAS MECHANICAL AND DIDNT HAPPEN IN AN ACCIDENT. SO NOW I WILL HAVE A CAR I CAN'T FIX BUT STILL HAVE TO PAY FORAND CANT DRIVE. I WOULD LOVE TO POST THE PICTURES OF THE DAMAGE BUT I'M UNABLE TO DO SO CAUSE I WOULD LOVE FOR YOU TO SEE THE DANGER THIS IS CAUSING.
NHTSA ODI #10746604
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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