Suspension. Review the 459 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 434 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 153 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports20 fire reports20 injury reports

Suspension complaints

459 reports

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85,000 miles · Jan 17, 2013

Suspension

PASSENGER SIDE REAR SHOCK MOUNT COMPLETELY ROTTED OFF OF VEHICLE. *TR

NHTSA ODI #10493274

69,000 miles · Dec 26, 2012

SuspensionWheels

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INNER AND OUTER WHEEL HOUSES, AND QUARTER PANELS ON BOTH SIDES OF THE VEHICLE WERE RUSTED/CORRODED TO THE EXTENT THAT THE SHOCK WAS PUSHING THROUGH THE INSIDE OF THE VEHICLE ON THE PASSENGER SIDE. LOUD BANGING NOISES AND WATER INSIDE THE VEHICLE LED TO INSPECTION BY PROFESSIONALS. VISIBLE HOLES IN THE WHEEL HOUSE AREA WERE DISCOVERED AT THIS TIME. UPON INSPECTION, IT WAS REALIZED THAT THE DRIVER SIDE WAS JUST AS BADLY RUSTED/CORRODED. ALL PARTS LISTED ABOVE NEEDED TO BE REPLACED, AS WELL AS BOTH SHOCKS, WHICH WERE ALSO DAMAGED DUE TO THEIR DETACHMENT FROM THE RUSTED AREAS. ALL WERE REPLACED AT MY EXPENSE, IMMEDIATELY, DUE TO THE DANGER OF DRIVING THE VEHICLE ANY FURTHER, THUS AVOIDING A POTENTIALLY SERIOUS ACCIDENT. THE EXPENSES WERE $3402.08. FORD WILL NOT COVER THESE EXPENSES BECAUSE THE VEHICLE IS OUT OF WARRANTY. THE CAR ONLY HAS 69,000 MILES, AND IS OTHERWISE IN TOP CONDITION. THE DAMAGES SEEM EXCESSIVE AT THIS MILEAGE AND AGE. PHOTOGRAPHS ARE AVAILABLE OF THE VEHICLE BEFORE, DURING, AND AFTER REPAIRS.

NHTSA ODI #10491121

79,000 miles · Dec 19, 2012

StructureSuspension

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MY DAUGHTERS 2005 ESCAPE STARTED MAKING A POUNDING NOISE WHEN GOING OVER BUMPS. NOT BEING A MECHANIC I THOUGHT IT WAS A SHOCK ABSORBER. AFTER A CLOSER INSPECTION I SAW THE TOP SHOCK MOUNT WAS RUSTING AWAY FROM THE FRAME. I COULD ACTUALLY MOVE IT SLIGHTLY BY HAND. THE STRUCTURAL DAMAGE IS A HOLE ON THE INSIDE OF THE STORAGE AREA INSIDE THE VEHICLE. AFTER CHECKING THE DRIVER SIDE UPPER SHOCK MOUNT THERE IS ALSO A HOLE IN THE BODY IN THE REAR STORAGE COMPARTMENT RIGHT NEXT TO THE GASOLINE FILLER NECK TUBE. THIS IS A POTENTIAL TRAGEDY WAITING TO HAPPEN.PLEASE DO SOMETHING TO REMEDY THIS UNHEARD OF PROBLEM BEFORE SOMEONE GETS HURT.THIS TYPE OF DAMAGE SURELY TOOK A FEW YEARS TO PROGRESS THIS BAD.SAW A LOT OF OWNERS OF SAME VEHICLE WITH SIMILAR COMPLAINTS. *TR

NHTSA ODI #10489322

135,000 miles · Dec 11, 2012

StructureSuspensionWheels

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TOOK ESCAPE TO MECHANIC AFTER LOUD BANGING HEARD. RIGHT WHEEL WELL HAS LARGE HOLE IN IT AND THE SHOCK MOUNT HAS RUSTED THROUGH, SOURCE OF THE BANGING. MECHANIC STATED THAT THIS PROBLEM MOST LIKELY BEGAN PRIOR TO PURCHASE OF CAR. FORD FAILED TO INFORM US OF THIS PROBLEM AFTER MULTI-POINT INSPECTION 5 MONTHS AGO. CAR HAS HAD TWO OWNERS WITHIN SAME FAMILY. FORD QUOTED $2500 REPAIR WILL NOT REIMBURSE AND STATED THAT THE REPAIRS WOULD NOT EVEN BE COVERED BY FACTORY WARRANTY, BECAUSE IT IS NOT THE "BODY" OF THE CAR. *TR

NHTSA ODI #10488063

57,500 miles · Dec 11, 2012

StructureSuspensionWheels

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MY 2005 FORD ESCAPE HAS HAD A LOUD BANGING IN REAR PASSENGER SIDE FOR SEVERAL MONTHS. I HAS ASSUMED THAT THE STRUT NEEDED REPLACED. UPON FURTHER INVESTIGATION MY MECHANIC AND I NOTICED A TERRIBLE AMOUNT OF RUST AND CORROSION TO REAR PASSENGER WHEEL WELL THAT HAS BOLTS ATTACHED TO STRUT. YOU CAN SEE INTO INTERIOR OF VEHICLE FROM OUTSIDE. I RESEARCHED RECALLS OF THESE PROBLEM AND FOUND NONE, ALTHOUGH THERE WERE SEVERAL OTHER COMPLAINTS FOR THE SAME ISSUE. THIS SEEMS TO HAPPEN ONLY ON THE REAR PASSENGER SIDE ALTHOUGH HAS ME WORRIED ABOUT OTHER COMPLICATIONS THAT COULD ARISE. THIS IS A VERY SERIOUS ISSUE THAT THE FORD MOTOR CO. SHOULD ADDRESS POST HASTE. I FEAR THAT MY FAMILIES AND OTHERS LIVES ARE AT STAKE IF THIS PROBLEM IS NOT TAKEN CARE OF SOON. *TR

NHTSA ODI #10487997

185,000 miles · Nov 12, 2012

StructureSuspensionWheels

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THE PASSENGER-SIDE REAR WHEEL WELL HAS COMPLETELY RUSTED THROUGH TO THE POINT WHERE YOU CAN SEE INTO THE CABIN, AND THE SHOCK/STRUT IS MOUNTED TO NOTHING AND IS POKING INTO MY TRUNK. THE METAL ALL AROUND THE MOUNT (OR WHERE IT SHOULD BE MOUNTED) IS COMPLETELY CORRODED AND RUSTED TO THE POINT OF BEING COMPLETELY DETACHED, AND THE SURROUNDING METAL IS STAMPED SO THIN TO BEGIN WITH THAT IT IS PLIABLE. THE SHOCK IS COMPLETELY INEFFECTIVE, AND MY CAR IS A TICKING TIME BOMB OF SAFETY ISSUES. I HAVE CONTACTEDFORD SEVERAL TIMES, AND FORD CANADA IS DENYING THAT THIS IS A SAFETY OR QUALITY ISSUE AND HAVE TAKEN NO RESPONSIBILITY; THEY REFUSE TO FIX MY CAR. I CANNOT FIND A RECALL AT PRESENT, HOWEVER THERE ARE NUMEROUS PEOPLE REPORTING THE SAME PROBLEM WITH THEIR ESCAPES, 6 ALONE ON [XXX] AND 5 ON [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10484002

160,000 miles · Oct 27, 2012

Suspension

RIGHT REAR SHOCK ABSORBER MOUNT IS RUSTING PREMATURELY MAKING THE VEHICLE UNSAFE TO DRIVE. *TR

NHTSA ODI #10482435

57,911 miles · Oct 25, 2012

SuspensionWheels

STARTED HEARING LOUD RATTLING SOUNDS FROM REAR OF CAR , LOOKED AND SAW PASSENGER REAR WHEEL WELL/SHOCK MOUNT RUSTED OUT AND SEPARATED FROM REST OF VEHICLE. *TR

NHTSA ODI #10482169

109,000 miles · Oct 14, 2012

StructureSuspension

HI- I HAVE A 2005 FORD ESCAPE. I BOUGHT IT USED. JUST RECENTLY I STARTED TO HEAR A BANGING IN THE BACK REAR OF THE CAB PART OF THE CAR. I FOUND OUT THE SHOCK MOUNTS ARE RUSTED OUT, AND I FEEL LIKE THIS IS A SAFETY ISSUE DUE TO THE FACT THAT THE CAR COULD FALL APART WHILE DRIVING OR CATCH FIRE. I RESEARCHED THIS AND FOUND IT A CO…

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NHTSA ODI #10480086

106,880 miles · Aug 12, 2012

Electrical SystemSuspensionWheels

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DRIVING MY FORD ESCAPE 2005, 35MPH, HEARD A THUMP/BANG THEN VERY LOUD RATTLING FROM THE BACK OF THE VEHICLE. ARRIVED HOME, FOUND THAT THE RIGHT REAR SHOCK, SHOCK MOUNT, AND A DINNER-PLATE-SIZED CHUNK OF WHEEL WELL HAD PUNCHED UP INTO THE BACK OF THE VEHICLE. OPENED THE LIFTGATE, SAW THE SHOCK MOUNT FLOPPING AROUND INSIDE THE CAR AND A DANGLING CLUSTER OF WIRES THAT HAD BEEN SHREDDED BY THE JAGGED METAL. ENTIRE RIGHT SIDE OF THE REAR COMPARTMENT HAD BEEN SHOVED UP 10CM. HUSBAND WAS SHOCKED, SURE I MUST HAVE HIT SOMETHING, BUT I HAD NOT. RIGHT REAR WHEEL WELL HAD COMPLETELY RUSTED OUT UNDERNEATH THE UNDERCOATING. COULD NOT SEE THE RUST FROM THE OUTSIDE, SO DID NOT KNOW IT WAS HAPPENING. CHECKED LEFT REAR WHEEL WELL, SAW NO RUST, BUT UNDERCOATING LIFTS RIGHT OFF TO REVEAL TERRIBLE RUST UNDERNEATH AS WELL. VEHICLE IS NOT SAFE TO DRIVE, NO SHOCK, WATER AND ROAD DEBRIS WOULD FLY RIGHT UP INTO THE CAR THROUGH THE HUGE HOLE. THIS KIND OF DAMAGE IS INCREDIBLE. ESTIMATE FOR REPAIR FROM DEALERSHIP (BRONDES FORD, TOLEDO) WAS $5752.34. CERTAINLY CAN NOT AFFORD THAT. RESEARCHED ONLINE FOR REPAIR ALTERNATIVES AND FOUND DOZENS OF OTHER PEOPLE WITH THE SAME TYPE OF DAMAGE TO THE SAME VEHICLE MAKE AND MODEL. REPORTED THE DAMAGE TO FORD CUSTOMER RELATIONSHIP HOTLINE, WAS INFORMED THAT NO RECALL HAS BEEN ISSUED FOR THIS VEHICLE, AND THAT THEY WERE UNAWARE THAT THIS WAS A COMMON, FREQUENT, OR WIDESPREAD PROBLEM. THEY DID NOT CONSIDER IT A DEFECT. THIS IS EXTREMELY DANGEROUS. MY CHILDREN WERE AFRAID WE WERE GOING CRASH. EASILY COULD HAVE LOST CONTROL IF THIS HAD HAPPENED WHILE TURNING A CORNER, MERGING INTO TRAFFIC, DRIVING 65MPH ON THE HIGHWAY, ETC. I AM CERTAIN, HOWEVER, THAT ONCE FORD MOTOR COMPANY REALIZES THE POTENTIAL HARM THIS DEFECT CAN CAUSE TO LIFE AND PROPERTY, THEY WILL BE DETERMINED TO DO RIGHT BY THEIR LOYAL CUSTOMERS. *TR

NHTSA ODI #10470277

Official recalls

15V606000 · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:floor Shift

Sep 29, 2015

Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

Consequence & remedy

Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

Additional source detail variants (2)

Power Train:automatic Transmission:lever And Linkage:floor Shift

Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

Power Train:automatic Transmission:gear Position Indication (prndl)

14V526000 · Hybrid Propulsion System

Sep 3, 2014

Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.

Consequence & remedy

Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.

06V111000 · Seats:front Assembly:head Restraint

Apr 7, 2006

CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.

Consequence & remedy

Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.

Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

04V602000 · Latches/locks/linkages:doors:latch

Dec 20, 2004

CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.

Consequence & remedy

Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.

Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP12006 · Electronic Throttle Body Malfunction

Opened Oct 2, 2012 · Closed Feb 21, 2013

Status: closed (inferred from source dates) · Engine

In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.

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